R I C H A R D A. H A Y N E S

*** ******* *****, **********, ******* 36066

ac2p69@r.postjobfree.com

334-***-****

S U M M A R Y O F Q U A L I F I C A T I O N S

A dedicated professional Quality Control Manager and Production Supervisor, with numerous years of leadership abilities. I met and exceeded goals, ensuring quality and efficiency standards were met. As a Production Supervisor and Quality Manager, at USA Industries, I was instrumental in reducing field warranty costs by 70 percent. This was a continuous savings of 2 million dollars annually. At Hyundai, as a Quality Manager. I lead the Quality Team, responsible for improving our paint finish quality. By continuous communication and feedback to Production Management, my team effectively stopped all poor-quality units, from shipping. I ensured production and manufacturing lines performed efficiently. I facilitated communications between Quality Management and Production Management. Any Cell, Machine or Line that stalls for any reason, I immediately investigated and resolved the issue. I escalated all issues needing maintenance or Tool & Die. I create trend analysis for down time and communicated this information to all management, via, email, text or verbal.

This experience includes:

Excellent communication and organizational skills

Facilitated proactive solutions by collection and analyzing quality data

Ensured employer’s product met acceptable quality standards

Used reports to communicate quality issues, via email and continuous communication with production teams

Devised procedures to inspect and report quality control issues

Monitored all operations that effect quality

Supervised and guided team members, technicians and staff

Five years’ experience with Kronos Payroll Software, Micro Soft Word, Excel, GQMS, SAP, Q Performance, and all Quality Department software

P R O F E S S I O N A L E X P E R I E N C E

QUALITY CONTROL MANAGER April 2004 – February 2017

Hyundai Motor Manufacturing of Alabama, Montgomery, Alabama

Group Leader in General Assembly for six months, then transferred to Body Shop as a Line Supervisor for four and half years

Solicited external sub-contractors to provide prints from Korea. High regards were given on persistence and acquisition of prints

Supervised team members to ensure quality was met, per company standards

Ensured product met quality and efficiently standards set by company policies

Instructed, directed, and evaluated employees

Developed, inspected, and implemented policies and procedures to quality control review

Operated company’s software programs to report quality issues

Engineered systems to improve the manufacturing process to ensure higher quality product

Reported all issues to Production Management to ensure immediate action before product shipped

Halted production lines if quality issues were extensive

P R O F F E S S I O N A L E X P E R I E N C E (continued)

SHIPPING SUPERVISOR April 2001 – March 2004

Jim Bishop Cabinet, Montgomery, Alabama

Improved quality by forty percent, in a six-month period

Reorganized shipping methods, to improve the quality of orders being shipped

Supervised and lead twenty subordinates, during acquisition and loading of all orders

Improved logistic procedures and trained subordinates and superiors on innovative methods

Collaborated with warehouse, purchasing and other managers to optimize process

Ensured compliance of legal regulations and company policy

FABRICATION SUPERVISOR August 1999 – April 2001

USA Industries, Prattville, Alabama

Supervised, instructed, and enforced all team members for use of jigs for parts

Approved specifications before product was shipped

Enforced safety rules through ongoing communication and meetings

Ensured all work is carried out to quality and specification requirements and all documentation is completed on time

Ensured sufficient task analysis were completed to carry work out safely

Prevented mass production before signing off on initial parts, ensuring parts had to match jig

QUALITY INSPECTOR March 1993 – July 1999

Continental Eagle, Prattville, Alabama

Built machinery in Assembly for 2.5 years and promoted to Quality Inspector

Enhanced and made changes to the quality of product

Improved and enhanced engineering blue prints

Significantly reduced field cost and defects

Relined company policies to ISO 9001 Specifications

Used the following for the construction of cotton gin machinery: Micrometers, calipers, calculations with trigonometry, algebraic equations, bore, fixed, and length gauges, dye testing, protractor, Brinell hardness tester for metal

After being discharged from the US Marine Corps. I worked diverse July 1984 – March 1993

jobs in construction, until I was hired, at Continental Eagle.

Forward Observer July 1980 – July 1984

United States Marine Corp

Served as Regimental Representative to American Ambassador of Togo. Selection was due to outstanding performance.

Awards Earned: United States Marine Commendation Medal, Sea Duty in War Zone Ribbon, promoted three times meritoriously, Rifle Marksmanship Expert Metal; awarded on four separate occasions.

Honorable Discharge Received

E D U C A T I O N

Auburn University, Full time student for three years. Studied Mechanical Engineering, 114 hours accumulated

Lackland High School, San Antonio, Texas, graduated.

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