Microsoft Office Executive Assistant

HESHAM AMAR AL KHATIB

Address: Muntazah, Doha, Qatar

Mobile No.: +974-********

Email: ************@*******.***

OBJECTIVE

To be a part of an organization and contribute to its venture in reaching their vision and mission

EMPLOYMENT RECORD

Darwish Travel Company - Doha, Qatar

HR Executive Assistant

February 2009 – Present

Duties and Responsibilities:

In charge for renewal of Resident Permits

Issues working visa, business visit visa, etc.

Issues exit permits

Prepares labor contracts

Checks staff attendance/timings

Responsible for labor permits of non-company sponsored staff

Checks bank statements for E-Government

Issues LPOs for staff tickets

Prepares Arabic memos, correspondence and documents submittal

Ensures that files are maintained and updated

Distributes all internal documents to all concerned and keeps the record for file

Organizes all incoming and outgoing documents

Coordinates to manage the status of all documents (i.e passports, contracts, exit permits)

Makes a good and proper filing system

Receives and directs telephone calls from clients and staff

Operates electronic mail systems and coordinates the flow of information both internally and with other companies

Performs other jobs/tasks assigned by the HR Manager

Oasis Hotel & Beach Club – Doha, Qatar

Front Desk Receptionist/Public Relation / Cashier / Night Auditor

September 2002 – February 2009

Duties and Responsibilities:

As Receptionist / Public Relation / Cashier

• Receives the guest upon arrival and ensures that registration forms are properly filled up with all the details required with obtained signature

• Informs the guests of all facilities of the hotel

• Feeds all registration information into the system

• Receives room reservation form or revised form the Reservations Clerk

• Handles room keys, messages, mails and parcels of the guests

• Prepares guests invoice for final billing and clearance

• Forwards arrival/departure slip to Housekeeping Department

• Receives comments & complaints of guests and forwards it to the management

As Night Auditor

• Verifies that all receipts are posted to the system such as cash receipts & foreign exchange

• Verifies and confirms the daily Front Desk transactions

• Verifies and confirms all outlet transactions are duly posted in regards to In-House guests folios

• Tallies the Daily Guest Ledger

As Telephone Operator

• Receives incoming calls and assists guests for outgoing calls

• Gives wake-up calls to the guests

• Logs all calls made by the guests and staff for records

• Forwards messages for the guests to the Reception

As Housekeeping Control Desk

• Receives calls from the guests and other outlet and provides all necessary requests

• Files and updates documents and reports

• Maintains logbook for Lost & Found Items

• Updates room status in the system

Additional Employment History:

Jan 1999 to Jan 2000 - Al Majed Hotel

Dec 1996 to Jan 1998 - Al-Jala & Techrine Hotels

June 1995 to Sep 1996 - Sahara Tourist Complex

June 1994 to Sep 1994 - Ebla Al-Cham Hotel

ORGANIZATIONAL SKILLS

Computer literate – knowledgeable in Windows OS and Microsoft Office such as Excel, Word and Power Point

Highly motivated and goal-oriented

Possesses strong analytical, problem-solving, interpersonal and leadership skills

Fast learner and can work with minimal supervision in a dynamic environment with diverse cultures

Can speak and write proficiently in Arabic and English

Actively identifies opportunities for process improvements

EDUCATIONAL BACKGROUND

Associate in Hotel & Tourism Technical Certificate (Equivalent to 04 Year Diploma Course)

Damascus – Syria

MS Office and Typing (English + Arabic) in Ebn Elhaitham Computer Institution

PERSONAL INFORMATION

Nationality: Syrian

Marital Status: Single

Age: 43

Has a Valid Qatari Driving License

Contact this candidate