Supply Chain Management

STEPHANIE A. PACIENZA

**** ********* *** **********, ** 19085

Tel: 267-***-**** email: **********@*****.***

SUMMARY: I have over 12 years in Supply Chain processes, ERP systems in terms of configuration, build, and go live, and have attained meaningful goals that have improved processes, attained savings targets and enhanced team performance outcomes. My dedication to success is strongly documented in my experience and skill sets.

PROFESSIONAL EXPERIENCE

Avaap, Inc. July 2016 - Present

Senior Supply Chain consultant

Provides superior consulting services for Infor Lawson in the S3 realm, with focus on Supply Chain operations, Inventory, Purchasing optimization, and end user training. Proficient in IC (Inventory Control), PO(Purchase Order), RQ(Requisitioning), RQC (Requisition Center), CM (Contract Mangement), SS (Strategic Sorucing) and SP (Supplier Portal) modules.

Implements, builds and trains on Infor Landmark systems to include Contract Mangement and Strategic Sourcing in multiple versions (V9, V10 and CSF)

Designs, builds, tests and implements newer versions of Infor Lawson, including Cloudsuite Financials and Supply Management, across multiple Healthcare clients.

Mitigates software install conflicts through integrated system resolution and reconfiguration that makes sense for the client needs.

Detailed Data analysis performed to project system design, data configuration and how to most efficiently produce results that lead to client satisfaction.

Develops custom training materials for clients to include step by step procedures for most efficient process and best practices.

Ciber, Inc.

Senior Supply Chain Consultant OCT 2015-JULY 2016

Consulting services related to optimization of supply chain processes across multiple business fields to include Health Care and Manufacturing. Focus and expertise in Lawson and INFOR systems (S3) upgrades and installations.

Provides clients with a defined and effective methodology for system design, build, testing and activation. Leads in the design of process workflows and client engaged sessions to recognize, capture and implement system and process improvements. Skilled in script writing for system design and test, as well as extensive data analysis, utilizing complex Microsoft excel formulas and presenting clients with data maps that make sense and are easily interpreted.

Data analyses and recommendations given based on findings from analysis done in pre-phase project work to prepare clients for how to improve processes, increase efficiencies, and make informed decisions about how to design their system before testing and go live.

Create detailed documentation of each project phase in terms of issues, risks and decisions to assist the client in staying on track with project deadlines and so as to have a document reference for each project stage.

Xerox Healthcare Provider Solutions OCT 2013-FEB 2016

Senior Consultant

Healthcare Provider Solutions, Consulting

Provided services to clients for implementing the vendor's financial solution (software) including General Ledger, Accounts Payable, Cash Management, Materials Management, Human Resources, Credentialing and special reporting.

Conducted system build, training and validation of converted data.

Trained and supported end users for all aspects of the project to include functionality by each module– onsite and remote via WebEx.

Provided onsite and remote support for clients from the time of project initiation through post-implementation.

Provided post implementation support including issue resolution and specialized training services.

Children’s Hospital of Philadelphia NOV 2011-OCT 2013

Corporate Supply Chain Management Philadelphia, PA

Contract Manager

Saved 750k on a spend portfolio of over 30 Million dollars annually on an established spend category for all CHOP sites to include medical and surgical devices and products by evaluating product spend and usage, taking all non-contracted spend and putting a pricing agreement into effect. (Acute and Ambulatory practices)

Developed and executed independent, committed, volume based, pricing agreements and Group Purchasing Organization contracts to include terms and conditions that are protective of and beneficial for the organization. Contracts executed typically have savings initiatives that have measured to over 1 million dollars in supply cost reductions and rebates annually.

Key participant in all value analysis committees and reviews. Present monthly savings opportunities to clinical leaders through new product introduction or alternatives, price reduction, and standardization. Discussions initiated to increase revenue and reduce supply costs through clinical buy in.

Works closely with the Medical Device Committee on acquisition for equipment and consumables. Validate ROI commitments and ensure timely installation of all contracted capital purchases.

Led Strategic Sourcing functions to include competitive bid processes through RFPs, RFIs and vendor management. Led my team to implement various products conversions through reviewing scope of work, establishing timelines and defining inventory needs.

Optimized project management of and implementation for Group Purchasing Organization conversion to include the analysis and implementation of over 500 contracts in a 4 month window. Also managed a distributor conversion analyzing over 18 million dollars in products to be supplied through a new vendor.

Develops and maintains relationships with group purchasing organizations, vendors, internal customers and process partners through invoice resolution, monthly contractual changes and recommendations on use of budgeting dollars, and Lawson maintenance (Accounts Payable, Finance, Value Analysis, Physicians and Nursing Administration in the OR).

Qualitative review of items without contracted costs and negotiated pricing for these items. This led to a system wide implementation of OpTime through item master validation and data scrubbing, resulting in increased revenue capture charges of 14-19%.

Defined process improvements in “X” item procurement, item additions, and conversion policies in inventory management and distribution of materials. Recommendations made and implemented for more efficient and transparent processes resulting in seamless processes for the end customers.

University of Pennsylvania Health Management System FEB 2006-NOV 2011 Corporate Purchasing Liaison

Acted as point person between Corporate Materials Management, Penn Medicine Health System employees and vendors. Traveled to off sites to facilitate training on Lawson procurement, invoice discrepancies and how to avoid errors as well as act as Help Desk support for Lawson IT related issues.

Cost and data analyses and savings initiatives attained for lab services, medical and surgical supplies with proven cost savings of 5% per executed agreement through vendor negotiations. Reviewed each agreement to ensure compliance with Penn Medicine legal standards.

Oversee all 12 senior buyers to ensure accurate purchase order processing and prompt turnaround time for requests to purchase. Managed their GHX discrepancies and confirmations and documented productivity for each employee.

Managed invoice and purchase order discrepancy resolution which led to timely payment and validation of accurate billed charges.

Processed all recalls and inform all end users throughout the health system of any affected product.

Managed Lawson updates with regards to manufacturer information, expense codes, cost messages, unreleased orders, pricing, and item availability to each UPHS location.

Demonstrated Leadership ability in management meetings, through problem resolution, implementation of quality control and accuracy. Recommendations led to redistribution of responsibilities amongst the buying team, cross training and better efficiencies.

Procurement Specialist

Processed all bill only, equipment and consignment requests for purchase orders for such divisions in the OR as Orthopedics, Vascular, Urology, ENT, Neurology, Ophthalmology, and Plastic Surgery.

Managed invoice discrepancy resolution with regards to price discrepancies, received not invoiced, invoiced not received, credit management to ensure timely payment, avoidance of credit holds and finance charges.

Documented all fresh tissue information including tissue number, patient and surgeon information, date and PO# in tissue log per Joint Commission standards.

Tracked all orders to verify timely delivery and documented lead times, repeat vendor offenders and addressed all issues to get product in when needed for surgery.

Performed cycle counts of operating room inventory to ensure accurate mins and maxes and pull all expired product off the shelves.

Open PO Reports- resolving incorrectly matched purchase orders, invoice discrepancies and non-receipt issues.

Served as 2008-2010 Employee Council Representative

Awarded 2009 December Material’s Management Employee of the Month.

OR Charge Capture Representative

Compared charge sheets to operating room schedule to ensure correct implants were utilized and documented. Captured OR time and validated patients procedures before sending to patient accounting for insurance billing.

Responsible for Employee Scheduling & Time Sheet Maintenance

Trained new graduate Nurses in OR charge sheet procedures, elimination of errors on patient chargeable items to increase hospital revenue.

Supported Business Administrator with various tasks in order to have the Perioperative Services Administration department flow quickly and efficiently, including spreadsheets, scheduling meetings and implementing an organizational filing system.

Acted as point person between Corporate Materials Management, Penn Medicine Health System employees and vendors. Traveled to off sites to facilitate training on Lawson procurement, invoice discrepancies and how to avoid errors as well as act as Help Desk support for Lawson IT related issues.

Cost and data analyses and savings initiatives attained for lab services, medical and surgical supplies with proven cost savings of 5% per executed agreement through vendor negotiations. Reviewed each agreement to ensure compliance with Penn Medicine legal standards.

Oversee all 12 senior buyers to ensure accurate purchase order processing and prompt turnaround time for requests to purchase. Managed their GHX discrepancies and confirmations and documented productivity for each employee.

Managed invoice and purchase order discrepancy resolution which led to timely payment and validation of accurate billed charges.

Processed all recalls and inform all end users throughout the health system of any affected product.

Managed Lawson updates with regards to manufacturer information, expense codes, cost messages, unreleased orders, pricing, and item availability to each UPHS location.

Demonstrated Leadership ability in management meetings, through problem resolution, implementation of quality control and accuracy. Recommendations led to redistribution of responsibilities amongst the buying team, cross training and better efficiencies.

Temple University Health System

Receiving Department NOV 2004 – FEB 2006

Receiving Clerk III Philadelphia, PA

Entered receipts for non-procured items such as services, bill only purchase orders and inaccurate receipt quantities.

Participated in weekly Supply Chain meetings with Accounts Payable and Purchasing to discuss unmatched POs and how to resolve so payment can be issued. Ran Queries through Peoplesoft to pull this data as well as utilizing the match exception report.

Assisted Hospital Staff in locating lost packages, addressing damaged packages and alerting end users when urgent supplies were delivered.

Time keeper for all staff in the Central Receiving Department.

EDUCATION

Certifications

-Skillsoft Consultant Certification 2013, 2014, 2015

-Centriq Certification for versions 10.2-10.4

The University of Pennsylvania Philadelphia, PA Associates Degree

Currently pursuing a Bachelor’s degree through the school Liberal and Professional Studies

GPA 3.75

Bucks County Community College Newtown, PA

Credits toward pursuing an Associates Degree in Communications GPA: 4.0 Dean’s List

COMPUTER SKILLS:

oMicrosoft Office

oCentriq

oCitrix

oCisco Connect Web Ex

oPeopleSoft

oKronos

oSMS

oNavicare

oHorizon Surgical Manager

oLawson Crystal Reports

oQlikView

oEProcurement

oBusiness Objects

COMMUNITY SERVICE:

* Toys for Tots Team Member – 2 years

* Volunteer at Delaware County Animal Shelter

* Member of Sparks Dance Company, a community service performance group

Contact this candidate