Maricris Galorio Faelnar
Blk ** Lot *-A Petunia St. Villa Felicia
Molino Blvd Bacoor
Cavite, Philippines 4102
Cellphone No.: 095********
Email Add: ac2ov0@r.postjobfree.com
Current Location: Philippines
Availability:
PERSONAL DATA
Age:
44
Date of Birth:
Aug 10, 1972
Gender:
Female
Civil Status:
Married
Height:
157.52 cm
Weight:
50 kg
Nationality:
Filipino
Religion:
Christianity - Catholic
Permanent Address:
Blk 24 Lot 9-A Petunia St. Villa Felicia
Molino Blvd Bacoor
Cavite, Philippines 4102
WORK EXPERIENCE
I have been working for 25 year(s).
MOST RECENT PREVIOUS EMPLOYMENT :
POSITION: ACCOUNTING ESPECIALIST [Purchase Order Department]
DURATION: May 23, 2016 - December 6, 2016
COMPANY: XEROX INC. [CONDUENT] / BPO COMPANY
ADDRESS: 5TH FLOOR, XEROX BUILDING
One E-Com Tower
MOA Complex, Pasay City, Philippines
1.
Position:
CSR-II
Duration:
Oct 2012 – Oct. 2013
Company:
CONVERGYS PHILIPPINES
Company Industry:
Call Center / IT-Enabled Services / BPO
Location
UP Techno Hub Quezon City, Philippines
Department:
Macy’s Account [Credit Card]
Job Description:
>Answers phone calls about general inquiries, transactions, billing info
>Sells product and place customer orders in computer system.
>Provides customers with product and service information.
>Upsells products and services.
>Transfers customer calls to appropriate staff.
>Identifies and resolves customer issues using the computer system.
>Follow-ups on customer inquires not immediately resolved.
>Completes call logs and reports.
>Assists billing issues.
Research misapplied payments.
Recognize, document and alert the supervisor of trends in customer calls.
Recommend process improvements.
2.
Position:
ESL/EFL Teacher
Duration:
Sep 2009 - Mar 2012 (2.5 yrs)
Company:
Oxford Vision Ltd.
Company Industry:
Education & Training Services
Location
Kazakhstan
Department:
Secondary/High School
Job Description:
Teaching English language as a Second Language and as a Foreign Language among Primary pupils and Higher form students.
3.
Position:
ESL/EFL Teacher
Duration:
Sep 2009 – April 2012
Company:
Oxford Vision Ltd.
Company Industry:
Education & Training Services
Location
Kyzylorda City, Kazakhstan
Department:
Elementary And High School
Job Description:
-Teaching English as a Second Language to Russian and Kazakh Students
-Facilitating the learning atmosphere of Russian and Kazakh students as they learn English as a Foreign Language.
-Designing, creating, formulating English language easy-to-do activities/tasks for the English language learners.
-Developing and enriching the micro-skills in English Language learning such as writing, reading, listening, and speaking skills among students.
4.
Position:
Poems Composer, Literary Pieces Contributor/writer Online
Duration:
Aug 2009 - PRESENT
Company:
Www.voicesnet.org, absolutepapers.com, abestpapers.com
Company Industry:
Publishing
Location
Http://www.voicesnet.org/allpoemsoneauthor.aspx?memberid=110*******
Department:
Literary Pieces
Job Description:
-Creates/Composes literary works in various styles and themes and publishes it online for free access of readers
5.
Position:
ESL/EFL Private Tutor
Duration:
Sep 2008 - May 2009 (9 months)
Company:
Doha, Qatar
Company Industry:
Education & Training Services
Location
Doha, Qatar
Department:
Elementary.year 6, Reception-4
Job Description:
Facilitates academe performance in English, Math, and Science
Coaches and supports the making of academic assignments and activities, and researches
6.
Position:
College Department Lecturer
Duration:
Jun 2006 - Aug 2008 (2.2 yrs)
Company:
St. Laurence Institute of Technology Review Center
Company Industry:
Education & Training Services
Location
Iligan City, Philippines
Department:
College Department
Job Description:
College Lecturer for Licensure Examination for Teachers
College Lecturer for Civil Service Career Examination
7.
Position:
Education Subjects College Instructor-Part Time
Duration:
Jun 1998 - Oct 1998 (5 months)
Company:
St. Peters College
Company Industry:
Education & Training Services
Location
Iligan City, Philippines
Department:
College Department
Job Description:
Teaching Foundation on Education Subjects
Bringing the realms of the "teaching-learning" environment essentials among future teachers.
8.
Position:
College Lecturer on HR Management
Duration:
Jun 1998 - Oct 1998 (5 months)
Company:
St. Peters College
Company Industry:
Education & Training Services
Location
Iligan City, Philippines
Department:
College Deaprtment
Job Description:
Part Time College Instructor Lecturer on HR Management among Business Administration College Students
9.
Position:
Management Information System Lecturer/Trainor
Duration:
Jun 1997 - Aug 2008 (12 yrs)
Company:
Department of Education, Puga-an National High School
Company Industry:
Education & Training Services
Location
Iligan City, Philippines
Department:
Colleagues/Co-Teachers
Job Description:
-Conducts training on Education Management Information System among co-teachers for systematic classification and filing of documents and reports
-Monitors/Assesses/Evaluates EMIS implementation
10.
Position:
ESL Teacher
Duration:
Jun 1994 - Aug 2008 (14.2 yrs)
Company:
Department Of Education
Company Industry:
Education & Training Services
Location
PUGA-AN NATIONAL HIGH SCHOOL, Iligan City, Philippines
Department:
High School Department
Job Description:
Facilitates the learning of the English Language
Functions also as:
Schools Guidance Counselor
Schools Publication Adviser
Schools Administrators Support Staff
11.
Position:
ESL/Speech Teacher
Duration:
Jun 1993 - Mar 1994 (1 yr)
Company:
Iligan Capitol College
Company Industry:
Education & Training Services
Location
Iligan City, Philippines
Department:
High School Department
Job Description:
Facilitating high school students in learning to speak English language proficiently and competently.
Providing various simulation activities which motivated and elevated students speaking ability using the English language.
Facilitating the Speech Laboratory room gadgets and facilities for appropriate speech drills and simulations among students.
12.
Position:
Business Correspondence College Instructor-Part Time
Duration:
Jun 1993 - Mar 1994 (1 yr)
Company:
Iligan Capitol College
Company Industry:
Education & Training Services
Location
Iligan City, Philippines
Department:
College Department
Job Description:
A Business Correspondence College Instructor who facilitated and lead college students technical writing/business correspondence skills proficiency and competency.
13.
Position:
ESL Teacher
Duration:
Apr 1992 - Mar 1993 (1 yr)
Company:
San Miguel Village School
Company Industry:
Education & Training Services
Location
Iligan City, Philippines
Department:
High School Department
Job Description:
Teaching High School English Communication Arts Teacher and Teaching Journalism to high school students
EDUCATION
Highest Education
Second Highest Education
Education Level:
Post Graduate Diploma / Master's Degree
Bachelor's / College Degree
Education Field:
Business Studies/Administration/Management
Education/Teaching/Training
Course:
Master of Science in Technology Communication Management
Bachelor of Secondary Education major in English
School/University:
Mindanao Polytechnic State College
Mindanao State University
Location:
Cagayan De Oro City
Marawi City, Philippines
Date:
May 1995 - Jun 2001
Jun 1988 - Apr 1992
LICENSES/CERTIFICATIONS
License/
Certification
License/
Certification No.
Date
1.
Professional Board Examination for Teachers
0183634
Oct 25, 1992
SKILLS
Skill
Level of Proficiency
Remarks
1
Power Point Literate
Competent in using Power Point presentation and its related features
2
Microsoft Office Excel Application Literate
Competent in the use of Microsoft Office Excel with its related features
3
MicroSoft Office Publisher Literate
Competent in using Microsoft Office Publisher with its related features
4
Micro Soft Word Office Literate
Excellent and competent user of Microsoft Office
5
Journalistic Skills
Competent in Journalism, especially in News Writing and Feature Writing
6
Administrative Skills
Competent in handling SWOT [Strengths-Weaknesses-Opportunities-Threats] Analysis in administration concerns Competent in Supervisory Planning Competent in Administrative Duites and Functions Can provide immediate alternative/solutions to organization problems Competent in dealing with subordinates and co-workers Competent in presiding forums, meetings. conferences
7
Human Resource Personnel/Relations Skills
Competent in handling personnels/employees -Assessment -Training -Organizing/Staffing -Monitoring of Companys goal implementation and other Human Resource Duties and Functions
References:
Ender Dogan Employer Oxford Vision Ltd. Kazakhstan
Alex C. Bado School Principal Puga-an National High School
Henry Abueva Division Supervisor {English Departmen} DepEd, Iligan City