Shelia Logan
P. O. Box ***
Rex, GA *****
Mobile: 478-***-****
********@*****.***
PROFESSIONAL SUMMARY:
Information technology professional with over 10 years of experience providing technical solutions through high-quality service and support. Additional background includes experience in Healthcare as a Medical Records Director, transcriptionist, patient liaison, and triage duties.
SKILLS:
Microsoft Office (Word, Excel, PowerPoint, Access)
Corel WordPerfect, Docu-Count for line count of dictation
IBM Z/OS, IBM O/S-390, IBM AS/400
Sybase (SQL Anywhere)
Computer languages: IBM Z/OS - Mainframe COBOL with MVS JCL, TSO/ISPF, DB2, SQL, DYL280 (Vision Results), FILEAID, ABENDAID, XPEDITER, CICS, COBOL in AS/400 environment
ACHIEVEMENTS:
Maintained the HOPE Scholarship throughout four years of college (3.0+ GPA)
Dean’s List; Macon State College
Member of Phi Theta Kappa, Chi Phi Chapter for Honor Students
Member of the National Vocational Technical Honor Society, Middle Georgia Technical College
Presidents Honor Roll at Middle Georgia Technical College
Warner Robins Rotary Club Scholarship
Instructional Honor Roll recipient
EMPLOYMENT:
IT Data Analyst/Technical Support – December 2011 – Present CBIZ, Inc. [formerly Pension Resource Group (PRG)], Woodstock, Georgia
Develop scripts and queries for data process, which may include importing and exporting data into the databases utilizing SQL
Writing SQL queries to extract analyze and load data
Creating ad-hoc queries to generate reports for end-users
Develop and test stored procedures, functions, and triggers
Create/modify database tables
Collecting data and turning it into ad-hoc reports for end-users
Utilizing file transfer protocol (FTP) to exchange data files between clients
Participating in special projects, external audits, and process improvements
Process daily data feeds and troubleshoot any errors that may occur
Prepares and maintains system and process documentation
Hardware/Software installation of employees computers/laptops
Providing technical support and troubleshooting any issues for phones, network connectivity, printers, scanners, copiers, etc
Programmer Analyst I – June 2002 to March 2010 Georgia Farm Bureau, Macon, Georgia
Analyzed, created, coded, and tested programs in COBOL in the IBM z/OS and O/S-390 mainframe
Developed programs in COBOL to create reports for various entities within the company
Created JCL to run compiled programs
Created, coded programs in COBOL w/DB2, SQL, CICS
Use XPEDITER and ABENDAID to debug programs
Wrote DYLs using DYL280 (Vision Results)
Utilizing file transfer protocol (FTP) to transfer data from the mainframe to the PC
Shelia Logan Page 2
Maintained and improved documentation of programs.
Provided on-call support for production problems
Reported progress on project activities to Management and Project Leader
Junior Applications Programmer – October 2000 to March 2002
Scientific Applications International Corporation (SAIC), Warner Robins, Georgia
Performed coding with COBOL and module-level testing in an AS/400 environment
Documented source code
OTHER EMPLOYMENT:
Independent Contractor - Home-based Medical Transcriptionist – March 2008 to March 2010 (additional
employment)
Scan Medical Services, LLC, Michigan
Provide transcription of specialty clinic, hospital, and emergency room dictation – home based.
Independent Contractor - Home-based Medical Transcriptionist – June 2006 to June 2008 (additional employment)
Medquist, Transcription Service, Inc., Mount Laurel, New Jersey
Provide transcription of specialty clinic, hospital, and emergency room dictation – home based.
Independent Contractor - Home-based Medical Transcriptionist – April 2002 to April 2006 (additional employment)
Cornerstone Medical Group, Warner Robins, Georgia
Provide transcription of all office visit dictation.
Medical Transcriptionist/Surgery Scheduler/Patient Coordinator/Triage – November 1995 to March 1999, Heart of Georgia Women's Center, Warner Robins, Georgia
Transcribed dictation for 3 gynecologists, 1 uro tech, and 1 family practice physician
Scheduled all hospital inpatient/outpatient surgical procedures
Performed CPT and ICD-9 coding and precertification of all hospitalizations
Medical Records Director/Transcriptionist – April 1990 to October 1995
The Psychiatric Center, Inc., Macon, Georgia
Handled all aspects of the Medical Records Department, including transcribing dictation for 3 psychiatrists, 3 social workers, and 1 psychologist
Supervised 1 part-time typist
EDUCATION:
Walden University – M.S. – Major: Health Informatics Summer 2012 – (GPA 4.0)
Macon State College: B.S. – Major: Information Technology Summer 2006, Macon, Georgia
Macon State College: A.S. – Major: Information Technology December 2005, Macon, Georgia
Macon State College: A.A.S. – Major: Computer Programming, May 2002, Macon, Georgia
Certificate in Computer Programming, Middle Georgia Technical College 2001, Warner Robins, Georgia