KEENA ABLE

**** *. ****** **, ******, AL *****

Cell: 251-***-****

ac2or2@r.postjobfree.com

Over 15 years of administrative support

* ***** ********** **********

Competent and reliable professional

Successful in mastering new skills through hands-on experience Versatile and multi-skilled person

Meticulous worker; attentive to quality and detail Well organized and skilled in setting priorities

Equally effective working independently and in cooperation with others Demonstrated ability to adapt to new equipment and technology Day-to day facility operations

Microsoft Office proficiency

Results-oriented

Excel spreadsheets

Self-directed

Time management

Strong problem solver

Resourceful

Human Resources Management Dedicated team player

Labor relations

Strong interpersonal skills

Workers' compensation

AR/APInsurance eligibility verifications

Medical terminology

Managing day-to-day facility operations

Special Event Management

10/2014

SP+ CORPORATION

Mobile, AL

Office Manager

Oversees general office maintenance, records management, vending services, office supplies, phone systems, mail services, and office equipment.

Supervises and trains any customer service/clerical personnel in the Local Office/Parking Office. Supports other functions managed out of the Regional/Parking Office, which can include but not limited to: assisting with billing and submission of payment requests for invoices, setting up visitor parking, establishing and maintaining parking accounts and issuing hang tags and setting up visitor parking. Ensures all new hire paperwork for new staff is submitted to Corporate HR Department to ensure new employees are set-up on payroll system.

Maintains correspondence files and other electronic filing and/or hard copy filing either on-site or in storage. Complete other administrative duties as assigned

08/2013 to 10/2014

SP+ CORPORATION

Mobile, AL

Facility Manager

Ensure that proper parking, security and cash control procedures are followed by all employees, and participate in audits as necessary

Prepare daily bank deposits and ensure all cash receipts are deposited daily into the facility's bank account. CAREER OVERVIEW

SKILL HIGHLIGHTS

PROFESSIONAL EXPERIENCE

Monitor office audits and cashier reports to maintain vigilance over possible employee theft and/or inefficiencies.Manage the operation's budget and make recommendations to reach or exceed budget if unforeseen circumstances arise.

Perform general accounting duties such as accounts payable, payroll and petty cash. Identify proper staffing levels, hire, develop and train a team of employees to deliver superior customer service and perform daily job functions.

Resolve client requests, concerns and issues diplomatically. Monitor facility maintenance for cleanliness standards and make recommendations to improve the aesthetics of the facility.

Assist in recommendations to maximize revenues, which may include parking rate studies, local and online consumer marketing plans or prepaid parking services.

Monitor and review all damage claims

Implement all policy and procedures to ensure compliance with all OSHA laws. 01/2011 to 04/2013

TWIN OAKS NURSING HOME

Mobile, AL

Assistant Bookkeeper/ Human Resource

Complete and submit bi-monthly payrolls

Prepare and submit daily, weekly and semi-monthly payroll reports Prepare and issue payroll checks

Complete daily payroll edits and staffing report

Maintain accurate account of approved benefits and other pertinent payroll information Maintain a file for all employee benefits

Reconcile employee benefits monthly

Complete health, dental, vision, short-term, accident and life insurance enrollment Complete and submit employee garnishments, court orders, etc. Complete and submit weekly overtime report

Complete all wage verifications

Compile and maintain P/R records and files

Facilitate the orientation process of all new hires Accurately enter all employees into our database system Complete all background checks: statewide and national Complete all on-line tax credit processing

Train department supervisors how to accurately review and edit time cards Employment verification for TANF, SNAPS,

Perform all duties related to residents' trust funds and accounting Assist facility bookkeeper with residents' admissions, medicaid applications and reporting to government entities 02/2010 to 01/2011

TWIN OAKS NURSING HOME

Mobile, AL

Bookkeeper

Oversees all resident accounts receivable functions Oversees accounts payable processing

Provides oversight for payroll

Oversees maintenance of daily census records and related functions Maintains facility petty cash fund and related functions Oversees maintenance of resident trust funds

Supervises and supports facility receptionist staff Supervises business office operations and staff

Accounting functions

09/2007 to 02/2010

MERCY MEDICAL

Mobile, AL

Business Office Manager

Responsible for hiring and training office staff

Address staff issues and conducts regular performance reviews Ensure that the facility is clean

Oversees the selection of equipment used in the facility and ensures that it works properly Supervises the selection and ordering of supplies

Oversees the financial aspects of the business, such as billing, banking and accounting Ensures that her staff uses the correct coding when designating the diagnosis or results of procedures used Make sure educational pamphlets and brochures of services are readily available for patients Guided tours for potential patients and their families Calculate and maintain daily deposits, petty cash and stamp funds Cash reconciliation monthly

Granting approval of all payments for lab test, x-rays, patient transport and outpatient test Knowledge of Medicare, Medicaid and Commercial Insurance coverage Code and processing UB92s and 1500

Managing day to day patient admissions and discharges Payroll editing and completion

Check distribution

06/2004 to 09/2007

MERCY MEDICAL

Mobile, AL

Administrative Assistant

Creating and updating patients' electronic health records Managing the day-to-day operations of a medical facility Scheduling and coordinating appointments

Verifying patient insurance

Completing and submitting insurance claims

Preparing correspondence between medical providers and their patients Providing quality customer service to patients

Working in a professional environment

06/2001 to 06/2004

MERCY MEDICAL

Daphne, AL

Unit Secretary

Standard administrative responsibilities, such as answering phones, making copies, scheduling appointments and maintaining supplies

Admit patients, administer and maintain patient records, break down medical charts for record keeping and coordinate billing

Communicate effectively with the clinical staff to ensure all appropriate patient information is gathered Drafted meeting agendas

Supplied advance materials and executed follow-up for meetings and team conferences Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information

Dispersed incoming mail to correct recipients throughout the office Maintained an up-to-date department organizational chart HIGH SCHOOL DIPLOMA: GENERAL STUDIES

Mattie T. Blount H.S., Mobile, AL

EDUCATION

HEALTH INFORMATION MANAGEMENT

Bishop State Community College, Mobile, AL

MEDICAL ASSISTANT AND ADMINISTRATION

Southeast College of Technology, Mobile, AL

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