Customer Service Sales

CHRISTY GAMBRELL

*** ********** *****, *******, ** 37122 • Cell: 615-***-**** • christy.gambrelll *@*****.***

Professional Summary

Friendly and professional associate adept at working in diverse retail and customer service environments. Driven to exceed sales goals and build long term relationships with customers. Delivers positive experiences through high-quality customer care.

Skills

• Organized

• Problem Solving

• Customer Service

• Team Player

• Accurate and detailed

• Independent worker

Work History

Recruiting Specialist, 05/2010 to 07/2017

Interstate Distributor Co / Heartland Express - Mount Juliet, TN

•Facilitated Orientation for driver hires including background information and new hire paperwork

•Worked closely with vendors (hotels, airlines, ground transportation, etc) to facilitate Orientation, including billing needs and negotiating rates - 6 locations across the United States

•Planned and coordinated logistics for all new hires entering Orientation across the United States including travel

•Responsible for multiple data entry and tracking projects including cost per hire, employee responsibilities per company matrix, regional fluctuations in hires vs applicants. I used multiple programs including Tenstreet, Lotus notes, MS Word, MS Excel, and MS Outlook

•Office Administrative duties including managing office supplies, directing general calls the appropriate department as needed, handling incoming & outgoing mailing needs including supplies with the carriers

Sales & Marketing Associate, 06/2007 to 05/2010

Acosta Sales & Marketing Nashville, TN

•Responsible for Kroger Mid-South merchandise resets and new store launches

•Assigned to train new associates as needed for set teams as well as store Kompass assignments

Customer Service Representative, 11/2006 to 06/2007

Interstate Distributor Co – Mount Juliet, TN

•Responsible for scheduling and tracking loads for the customers assigned to my board including data entry, rates, and scheduling appointments

•Office Administrative duties including managing office supplies, directing general calls the appropriate department as needed, handling incoming & outgoing mailing needs including supplies with the carriers

Sales & Marketing Associate, 06/2003 to 11/2006

Acosta Sales & Marketing Nashville, TN

•Responsible for all Kroger Mid-South merchandise resets and new store launches

•Assigned to train new associates as needed for set teams as well as store Kompass assignments

Drug GM Clerk, 06/1996 to 06/2003

Kroger Company Nashville, TN

•Customer Service

•Merchandise Ordering and placement

•Merchandise Inventory

•Lead Video Clerk / Cosmetician

Education

High School Diploma: 1999

Mount Juliet High School - Mount Juliet, TN

Reference

Andrea Jones, Recruiting Manager, Interstate Dist Co 920-***-****

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