Human Resources, Quality, Production Control

Adria Bolack

*** * ****** **, *******, KS ***** 620-***-**** *********@*****.***

Ambitious and goal-driven Business Professional offering 10+ years of experience in an administrative and human resource capacity with a verifiable record of accomplishment. Demonstrated ability in providing exceptional customer service. Highly creative, recognized as a results-oriented and solution-focused individual. Areas of strength include being a team player, ability to work independently, time management, communication, and organizational ability.

Education

CALIFORNIA COAST UNIVERSITY

Bachelor of Science (BS) in Management 2012

Summa Cum Laude-3.94 GPA

Professional Experience

VIA CHRISTI ST. FRANCIS-Wichita, KS

Performance-oriented with proven ability to build and manage productive relationships and ensure appropriate coordination and utilization of resources; dedicated to delivering high-quality patient care with a reputation as a direct, honest and approachable professional with integrity and a strong commitment to assisting organizations to achieve goals and set standards.

Quality Coordinator– Total Quality Management, Jan 2015 to present

Compile, analyze, and distribute monthly quality metric reporting, audits and presentations for area Via Christi hospitals and Rehab centers

Organize, prepare Hospital quality reporting including preparing data charts, and facilitate Via Christi Board Quality sub-committee meetings.

Prepare PowerPoint presentations for multiple sources across the hospital related to Quality and Patient Safety and other supporting material.

Data pull OPPE/FPPE physician information for monthly physician reviews

Complete restraint audits for patients listed in restraints

Analyze and audit rapid response cases

Analyze and audit surgery sedation cases

Complete and Analyze hospital staff hand hygiene audits

GE AVIATION (XEROX BUSINESS SERVICES)-Strother Field, KS

Responsible for maintaining relationships with all level of employees and providing support in many different aspects of the business. Focal point for many of the business data operations, mentoring and ensuring all employees are provided knowledge and support. Making sure accurate information in multiple data systems to provide the best support and information available. Had the ability to expand responsibilities from only maintaining Master Production Schedule to assisting with Lean/Six Sigma and Material needs, taking ownership of many different site metrics projects, processing buybacks, and becoming a member of the Teaming Engagement Committee.

Production Control Specialist, Jan 2013 to Dec 2014

Maintained relationships and provide support and mentorship to all General Electric Management and shop floor personnel for planning, teaming, and lean/six sigma needs

Solely managed Engine Tracking and delivery for the Master Production Schedule, and provide assistance to all employees by providing feedback on a daily basis (1500+ shop visits per year)

Provided daily feedback to Business Leaders on production to increase knowledge and delivery performance

Compiled, analyzed, and distributed critical business metrics weekly in regards to delivery, inventory turns, and utilization

Worked to simplify data processes to take site from a 62%-93% On Time Delivery by working with the Master Production Scheduling system for better visual management of engine cycle times

Cleaned up the company’s Customer Communication System/Engine Services Portal from having 100+ rejections/errors to less than 5 weekly

Worked with Component Repair team daily to provide a slotting schedule that optimizes bottleneck operations to support multiple product lines

Provided assistance and feedback to all employees regarding questions on critical business metrics as well as Lean/Six Sigma needs

Reviewed CI Project Tracker, 50 projects in 2014, for correct information, and provide feedback and guidance to employees

Member of Kaizen team that controls inventory levels of hardware, and coordinates the disposition of obsolete, non-conforming, and excess hardware thru buybacks and RMAs

Member of Teaming Engagement Sub-Committee reviewing evaluations of 27 teams per quarter ensuring goals are being met and exceeded

Developed a review online workflow for Teaming evaluators ensuring a 96 hour time savings

Member of Xerox Company Lean Team developing projects to provide savings to our company as well as the customer

CALIFORNIA COAST UNIVERSITY 2010-2012

Obtained Bachelor Degree

COWLEY COUNTY MENTAL HEALTH AND COUNSELING CENTER-Strother Field, KS

HR/Credentialing/Document Control Clerk (Corporate Compliance), 2007-2010

Managed employee relations issues of varying complexity which included conducting investigations, presenting findings, and determining appropriate resolution, under the guidance of the HR Director

Partnered with 15+ managers and supervisors in regards to compliance, policies and procedures, leaves of absence, and reduction in force issues.

Conducted an estimated 52 new hire orientations ensuring newly hired employees understand policies, their rights, and benefits.

Coordinates with Finance to understand staffing levels and troubleshoot time reporting, ensuring accuracy on a weekly basis

Brought existing personnel files into compliance with current regulations, i.e., HIPAA, by examining and revamping the Company’s system

Conducted multiple recruitments, including pre-screening interviews for selected job applicants to determine if they are viable candidates for the open position

Negotiated an estimate of 20 job offers to recruitment candidates, including salary and benefits negotiation

Analyzed and evaluated background investigation results provided by third party vendor to determine if a candidate or current employee met company policies

Open Enrollment: Dealt directly with vendors as their contact person and conducted benefits enrollment to answer employee's questions in regards to benefit coverage’s, including Health Insurance, vision, and Life Insurance AD&D, STD, LTD

Completed credentialing applications for therapists/clinicians for insurance companies, boards, in house, etc.in order for them to maintain practice

Kept personnel files up to date and ensured direct care staff took required courses to maintain practice.

Additional role added as Document Control Clerk (Corporate Compliance)

Processed releases according to HIPAA guidelines for releasing medical records

Audited therapy notes before being input into medical records (internal auditing/quality assurance)

INDEPENDENT ELECTRIC MACHINERY-2006-2007

Administrative Assistant/Sales Assistant

Processed time cards for payroll

Processed jobs and purchase orders for billing

Revised and typed out inspection reports

Inspected/Process Inventory

INFONXX-2004-2006

Administrative Assistant

Assistant to the Call Center Director and 14 floor managers

Ran Errands for Call center Director and floor managers

Decorated/Set up all promotion parties

Checked inventory for all supplies

Ordered all supplies that were needed

In addition to assisting the call center director, also assisted Human Resources Department

SUNSHINE METALS-2002-2004

Administrative Assistant

References

Todd Handlin GE Aviation-Business Leader-NC 620-***-****

Rebecca Wittum GE Aviation-Staff Accountant 620-***-****

Erin Erb HCA-VP of Quality 316-***-****

Jennifer Bowman HCA-Director 316-***-****

Sandy Schremmer Via Christi-Director 316-***-****

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