Manager Customer Service

CURRICULUM VITAE

PERSONAL DETAILS

Preferred Name:- Parmjit kaur

ADDRESS:- 5/8-10 Gregory Street,North Ward Qld 4810

EMAIL:- ****.*********@*****.***

Mobile +614********

Position looking job as café/Restaurant manager.

CAREER OBJECTIVES

Having and experience work with different fields of hospitality I found myself passionate for such exciting industry. I have an aim to achieve a respectable position in this industry in a marvellous country. I would like a job where I can use my experience service skill and develop these further.

EDUCATION

Diploma in Business Management completion date 14/6/2012 (Australia)

Advanced Diploma Hospitality management in patisserie completion date 16/3/2011 (Australia)

Diploma in computer application completion date 2007(Amritsar, India)

Senior secondary (10+2) Punjab school education board year 2005 (India)

Work history: -

Indian brother’s restaurant Queensland

Start date 2014 to still doing as manager.

(3.5 yrs. Full time paid experience as manager)

recruiting, training and supervising staff

planning menus

ensuring compliance with licensing, hygiene and health and safety legislation/guidelines

promoting and marketing the business

overseeing stock levels

ordering supplies

producing staff rotas

handling customer enquiries and complaints

taking reservations

greeting and advising customers

problem solving

preparing and presenting staffing/sales reports

assessing and improving profitability

setting targets

handling administration and paperwork

liaising with customers, employees, suppliers, licensing authorities and sales representatives

making improvements to the running of the business and developing the restaurant.

2Aalishan restaurant as a customer service year 2013- 2014

3 Red pepper Indian restaurant Melbourne part time year 2012-2013 as kitchen hand

4Green pepper Indian restaurant Melbourne part time year 2011-2012 as a kitchen.

SKILLS & ATTRIBUTES

Objectivity, patience and a can-do attitude.

Well-developed oral written and communications skills.

Advance PC skills (Microsoft Word, Excel, PowerPoint and Access, Internet activities.

Ability to work in alone and with team environment.

Ability to work in kitchen area …

Interested to improve the hospitality industries knowledge and skills.

Reference:- on request

Contact this candidate