dina l. ramirez, BSOE

*** ****** **** **. #*** Ft. Worth, Texas 76111 806-***-**** ac2ofo@r.postjobfree.com

Specialized Summary

Commitment Leadership Integrity

Human Resources and Training Professional, with over 15 years of combined, comprehensive human resources, administration and legal experience including recruitment and retention, conflict resolution, and a bi-literate employee trainer. A proven visionary and strategic leader that collaborates with Senior Management to conduct Human Resources strategic planning in order to support and further corporate goals. Excellent ability to address and implement strategic plans for talent acquisitions, retention and succession planning. Proven skills in employee relations and employment law including compliance investigating to impede legal actions. Dedicated to maintaining a reputation built on commitment, leadership and the utmost integrity with uncompromising ethics.

Areas of Expertise

Operations Management

Investigations

Public Relations/Marketing

Employee Relations

Policy Administration

Conflict Resolution

Compensation/Benefits Design

Training & Development

Recruiting

Professional Experience

Correct Care Solutions – Littlefield, TX 11/2015-present

Training Administrator/Interim HR Manager. The position is responsible for planning, organizing, implementing and measuring effectiveness of services provided within the company 300 employees. Position is responsible for high-level administrative functions. Directs and coordinates overall functioning of all Human Resources, Benefits and Compensation. Responsible for negotiating benefit plans and premium costs. Implemented Cost Savings Employee Initiative program. Recruiting, interviewing, on-boarding, and orientation. Employee relations and retention. Ensuring accurate and timely performance appraisals. Updating and maintaining HRIS and ICIMS to ensure timeliness of applications, terminations, new hires, pay rate changes, and promotions; while following correct procedural guidelines in regard to affirmative action plans. Chairing small group meetings to identify existing staff issues and developing a plan of action to correct concerns in a timely manner. Prepared quarterly and annual federal and state payroll tax withholding and earnings and returns. Maintain and report all worker’s compensation claims and reporting requirements. Coordinate with insurance on accident incident reporting; as well as return to work programs. Manage and maintain employee deduction records, garnishments, tax levies, tools, uniforms and child support, student loans etc. Complies with federal, state, and local legal requirements including FLSA, FMLA, OSHA, ADA regulation. Facilitate and coordinate employee orientations, providing PIP and policy implementation.

Maximus Inc. - Lubbock, Texas 5/2011 - 11/2015

Human Resource Generalist/Trainer/Enrollment Broker. Report directly to the Regional Director. Responsible for recruiting and training new employees for the company. Maintain personnel records, policy/procedures, terminations, job descriptions. Responsible for new hire processing, coaching, dispute resolutions, and benefits compensation for over 150 staff personnel. Ensured all federal, state and local policies were implemented. Administered and enroll employees for benefit programs, including: medical, dental and vision, HSA, short/long term disability, supplemental life, 401(k), Section 125 plans. Unemployment processing, hearing and appeals. Managing leave of absences. Conducting accident investigation and ensuring corrective actions are taken. Performing periodic safety audits. Managed all Workers Compensation claims and return to work program. Maintain employee payroll deduction information, and audit monthly premium statements. Performing exit interview to look for areas of improvement. Consulting managers regarding employee relation issues. Publishing a monthly company newsletter.

Community Health Center of Lubbock – Lubbock, Texas 2010 To 2011

Human Resource Specialist. Reported to the Human Resource Director with an emphasis on benefits administration for a workforce of approximately 500 employees. Oversee safety, Cobra, FMLA, ADA and FLSA, OSHA, and other legal regulations to ensure compliance. Investigating and resolving employee complaints and/or grievance. Implement and performed disciplinary actions, performance evaluations. Participate in job fairs with schools and community this includes job postings, advertisement. Serve as a resource for effective recruiting and on-boarding processes. Conducting accident investigation and ensuring corrective actions are taken. Performing periodic safety audits. Managed all Workers Compensation claims and return to work program and OSHA recordkeeping. Responsible for new hire processing, coaching, dispute resolutions, and benefits compensation.

AT&T - Lubbock, Texas 1/2000 – 5/2005

Human Resources Generalist & Customer Service Representative. Provided support to over 1000 staff personnel located in 8 regions off-site locations: Wisconsin, Oregon, Texas, Washington, Arizona, Nevada, New Mexico and California. Responsible for recruiting all production positions for plant. Maintain personnel records, policy/procedures, terminations, job descriptions. Responsible for recruiting and interviewing all sales and management positions. Coordinate and team with department managers on talent management actions. Ensures all paperwork related to talent management practices is completed, on time, and accurate. Conduct new team member orientation. Developed annual statistical summaries for the EEOC and corporate affirmative action plan. Participate in job fairs with schools and community this includes job postings, advertisement. Serve as a resource for effective recruiting and on-boarding processes. Serve as primary contact talent management programs including sexual harassment, morale, and performance review system. Recruit and provide further support for retaining “difficult to fill” positions in stores to achieve required staffing levels. Applicant tracking system and background checks. Responsible for coaching and consulting team member issues arise. Act as a safety manger and conduct or assist in safety training.

Professional Organizations and Affiliations

National Society for Human Resources Management

Lubbock Society for Human Resources Management

Education

Masters of Art (MA) Psychology Emphasis in Human Resources

University of the Rockies – Pending graduation 2018

Bachelor of Science Occupational Education– Business administration/Minor in Spanish

Wayland Baptist University – Plainview, Texas - 2006