Office Service

Yvonne Nester

*** ***** ***** ****** ******** City, IN 47341

765-***-**** *********@*******.***

Profile:

Highly motivated customer care and public service professional with a

consistent track record of delivering accurate, quality work.

Background includes post office service roles providing efficient and responsive service.

A self-starter with strong discipline and organizational skills, practiced in attaining daily and weekly goals.

Regularly praised for professionalism, dependability, and relationship building skills.

Well-regarded for commitment to efficiency and accuracy in all work endeavors.

Education & Training

Indiana University, East Richmond, IN

Bachelor of Arts, Communications

3.7/4.0 GPA, Chancellor’s List for earning straight A’s

Indiana University, East Richmond, IN (pending)

Bachelor of Arts, English, Minor in Women & Gender Studies

Extensive professional development in management, organizational leadership,

and confidential financial transactions.

Fluent in American Sign Language.

Professional Experience

Fountain City Town Council & Planning Feb. 2016 - Present

President

Attend monthly meetings of the Town Council, Board of Appeals & Zoning. Discuss financial prospects & maintaining the guidelines of the State Board. Problem solving residents’ complaints, wishes and concerns.

Littler Die Cast March 2017- May 2017

Production Assistance

Enter production data, lube reports, maintenance reports, indirect incidents and die cast production. Business trips made to the same factory due to late parts from supplier. Attend meetings about production problems and solutions. Task with problem solving for inventory warehouse.

United States Postal Service, Fountain City, IN July 2010 – Feb.2017

Remotely Managed Post Office Clerk / Relief Postmaster

Process the mail up to 300 postal customers daily. Recommend affordable options for shipping packages. Monitor all financial transactions and prepare nightly bank deposits. Train staff on job functions and UPSP policies. Execute general administrative functions in the day-to-day office management.

Interact with mail patrons to convey the benefits and features of obtaining a post office box for security purposes.

Administer to the needs of the office’s 300 post office box customers.

Promote the post office’s Every Door Direct advertising campaign to local businesses through flyers delivered at a reduced-cost bundled rate.

Decrease operating expenses by thoroughly monitoring the facility’s heating and cooling temperatures.

Collaborated with the facility’s landlord to switch from oil heat to gas heat resulting in a substantial annual savings for the USPS.

Recommend affordable options for shipping packages. Monitor all

financial transactions and prepare nightly bank deposits. Train staff on job functions and UPSP policies. Execute general

administrative functions in the day-to-day office management in Fountain City.

Completed one hundred and eleven online classes via the Learning Management System (LMS). 2010-2017

Performed clerk duties in two offices simultaneously; Boston (approximately two months) & Fountain City (2016)

Performed clerk duties in Richmond office; unloading trucks, distribution, processing mail, collecting misthrows, the pit, casing flats and other necessary tasks (2016).

Performed clerk duties in two offices simultaneously; Webster & Fountain City (2015-2016).

Performed clerk duties covering PSEs in offices: Modoc, Pershing and Williamsburg (2012- 2017).

Attended two career conferences in Crawfordsville & Indianapolis. (2014 & 2015).

Trained a week in Straughn with Postmaster (2011).

Break in employment to attend college.

Visteon Corporation, Connersville, IN May 1990 - August 2005

Rover

Inspected Ford automobile parts at the end of the production line to ensure specifications and quality of work were met. Confirmed correct labeling was assigned to crated products. Performed line production tasks on an as-needed basis. Met daily quota of 8,000 pieces inspected. Trained employees on a variety of production duties and safety procedures.

Served as part of a management team formed to provide employee-contributed bereavement funds.

Inspected Ford automobile parts at the end of the production line to ensure specifications and quality of work were met.

Supervised up to 60 employees.

Inventoried crates & parts.

Inspected and repaired evaporators.

Banded and crated assembled parts.

Assured crates had correct attached labels for shipment.

Created labels for multiple crates.

Test-run burst boxes and checked PSI pressures.

Drove a tow-motor.

Fluxed tubes (2,500) for weld line and met daily quotas.

Tended to tube machine(s) in Tubing.

Line tended to the AIB line.

Awarded Repair & Relief classification.

Capped & crated.

Willing to travel.

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