HR and Compensation Professional

SARAH CARPENTER

*** ****** **, **** *

Port Orchard, WA 98366

Cell: 360-***-****

E-Mail: ******************@*****.***

Summary

Solutions oriented specialist with a verifiable track record of designing and managing business intelligence. Strong combination of technical and analytical competencies that effectively align to support customer, business, and employee needs. Possess 4 years of experience in managing core HR functions. Effective at utilizing leadership skills to reduce turnover and empower employees which in turn improves efficiency and furthers company objectives. Proven ability to uphold a compliance standard within organizations to mitigate any potential risk and encourage a positive corporate culture.

Highlights

HR Reporting and Analysis

New Hire Orientation

Multi-state Payroll Processing

HRIS and ATS

Performance Management & Staff Development

Employee Relations and Benefits Administration

Experience

September 2017 to Current

Avanade & Accenture Seattle, WA

Payroll Administrator

Facilitated the transition of Avanade's payroll over to their parent company Accenture. Processed payroll for 2,500 employees with a team of four others using Whitney (ProBusiness), PeopleSoft, SharePoint, myTE and the SAP platform. Managed and administered leave of absences, terminations, new hires, PTO, bonuses, garnishments, and expense reporting within the payroll system. Calculated and processed quarter and year end taxes. Ensured accurate processing and payments according to differing state and city taxes.

May 2017 to September 2017

ADP Lynwood, WA

Payroll Specialist

Facilitated the transition of the ADP office from Lynwood, WA to Tempe, AZ by training new teams for respective clients. Processed payroll for 8,500 employees with a team of five others using Whitney (ProBusiness), PeopleSoft, SharePoint, and the SAP platform. Managed and administered leave of absences, terminations, new hires, PTO, severances and garnishments within the payroll system. Calculated and processed quarter and year end taxes. Ensured accurate processing and payments according to differing state and city taxes.

December 2016 to February 2017

Target Silverdale, WA

Executive Team Leader - Human Resources

Managed the daily core HR operations for employee relations, labor relations and risk, hiring and staffing, pay and benefits, Return to Work, scheduling and timekeeping, talent development, and team engagement. Analyzed schedules to ensure proper staffing levels to meet business needs. Led and modeled a compliance culture that mitigated financial and legal risk through analyzing time sheets and schedules. Drove a safety culture focused on incident and injury prevention. Held team members accountable for completing required training and assess training progress. Led the annual review process and ensured supervisor comments and scores were appropriate. Reviewed and ensured all corrective action documents were accurate and consistent. Coached and trained leaders on how to manage performance as necessary.

November 2015 to December 2016

Messenger House Care Center Bainbridge Island, WA

Human Resources and Payroll Manager

Conducted and revamped new hire orientation to foster a positive attitude toward organizational objectives, reduce turnover & ensure employee safety. Helped facilitate and lead the safety committee on site. Worked on 401(k), FMLA, unemployment and workers' compensation. Partnered with off-site claims management companies, Landis and ErnWest, regarding unemployment and worker's compensation claims. Ensured that all I-9, EEO, OSHA log, Background Checks, TB Records, CPR, OIG, Food Handler's & professional licenses were current. Effectively retained more fully licensed employees over the course of my tenure. Created and modified job descriptions within all departments. Placed, tracked, and canceled positions as they were needed or filled. Worked with senior-level management to create fair and consistent HR policies and procedures. Processed new hires, terminations, salary changes, bonuses and pay adjustments. Conducted background checks and verified references for potential applicants. Provided employment verifation for both current and former employees. Addressed inquiries from employees and management regarding payroll, employee benefits and open-enrollment. Produced a weekly Budgeted Hours Report and distributed it among the management team. Utilized Kronos as the main HRIS system as well as for payroll management. Ran the bi-weekly payroll process from start to finish for over 100 employees.

September 2014 to October 2015

Best Western Plus Siverdale Beach Hotel Silverdale, WA

Front Desk Associate

Consistently contributed 60% or more to the number of total new enrollments in the Best Western Rewards program each month. Improved customer service ratings through company based training and ensuring the use of all promotional opportunities. Personally set progressively higher goals for myself each month and beat them.

September 2007 to September 2012

Gap Inc Silverdale, WA, Chandler, AZ

Customer Experience & Visual Merchandising Manager

Served as Leader On Duty (LOD) to provide sales floor and operational supervision. Wrote schedules, conducted interviews, and processed payroll through various programs including PeopleSoft, Oracle, and Taleo for over 75 employees. Increased sales 20% over the year prior on Black Friday alone. Handled incoming deliveries and facilitated the replenishment processes to implement visual presentations within the store. Inspired sales associates through training and various performance based incentive programs to promote the store credit card, sales, and seasonal launches. Performed stock transfers of damaged and defective merchandise, completed re-ticketing of merchandise, and led teams in completing markdowns. Helped open the newly remodeled downtown Seattle store as part of a joint effort between stores within the Seattle metro area. Met the deadline for the newly remodeled downtown store and the morning our CEO arrived, received glowing reviews. Remained consistently aware of our numbers and was commended on being able to speak to them by our Regional Manager. Planned and carried out various community service events while serving as the leader of our community outreach program.

Education

2018 Western Governors University,

MBA

2014 University of Washington,

Bachelor of Business Administration, Marketing

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