Quality Engineering
Resume:
Heath Page
***** ********* **** ******, ** *****
*****.*******@*****.***
https://www.linkedin.com/in/heathtpage/
https://seelio.com/heathpage
PROFESSIONAL SUMMARY
Experienced customer support, regulatory compliance, and quality professional with experience troubleshooting, problem solving, project management, and implementing corrective action for internal and external customers.
Career highlights include working with internal and external customers and suppliers on root cause corrective action (RCCA) logistics and AS9100 requirements and researching quality issues to troubleshoot production errors. Involved in new SAP ERP software implementation.
Academic background focuses on Java programming, SQL, and Web Development fundamentals.
RELEVANT SKILLS
Quality management professional experienced in customer relations, troubleshooting and problem solving.
Proficient in office applications Word, MS Excel, PowerPoint.
Troubleshooting, RCCA, problem solving, customer service, communication skills.
Experience with Visual and SAP ERP systems, Java, SQL, Web development.
EDUCATION
Bachelor of Science Information Technology Present
Colorado Technical University Colorado Springs, CO (Online)
Anticipated completion date: 11/2017
Software Programming Specialization
GPA: 3.80
PROFESSIONAL EXPERIENCE
Airworthiness Project Lead May 2016-June 2017
Air Methods Corp. Englewood, CO
Managed aircraft certification projects to ensure FAA certification requirements are met.
Worked directly with Program Management and Senior Leadership on project requirements and schedule.
Communicated with FAA providing status, documentation, and coordinate project schedule as needed.
Worked directly with engineering, Program Management, and quality on logistics for the certification project, project requirements needed, personnel, and testing.
Conducted meetings to discuss project status.
Active ODA Unit Member conducting conformity inspections.
Quality Control Manager, Mfg May 2014-May 2016
United Rotorcraft, Division of Air Methods Corp. Englewood, CO
Facilitated quality requirements within the inspection department to ensure compliance to PMA regulations and Government Contract requirements.
Supervised, guided, and coached inspection personnel on quality requirements and procedures.
Catalyst for change, improvement, performance and quality in the organization.
Interacted with suppliers, complete supplier audits and communicate quality requirements.
Maintained active role in internal continuous improvement and all AS9100 requirements Root Cause Corrective Action, supplier relations.
Accomplishments
Restructured quality department enabling quality flow and increased throughput.
Purchased and implemented new part marking system to generate quicker more professional appearance of identification. Reduced part marking time from 3-5 minutes to 30 seconds.
Managed a budget for purchasing new inspection equipment and part marking machines by reducing the original quote cost from $225,000 to $135,000.
FAA ODA UM/Airworthiness Inspector Oct 2009-May 2014
Learjet Inc. Wichita, KS
Inspection of parts, assemblies, and installations for FAA conformity
Perform offsite inspection audits at suppliers around the world for new project conformity
Completed AFS640 Initial Parts, Propellers, and Engines Seminar Parts 1 and 2.
Attend daily team meetings to status current aircraft inspections, project updates, and discuss conformity progress.
Documentation of inspection activity on FAA forms 8100-1, 8130-3 and review of 8130-9.
ODA UM Advisor reviewing potential ODA UM applications, determine their qualifications, and recommend function codes for conformity activity.
Assist the ODA administrator with the completion of Over The Shoulder Audits for internal ODA UM’s and supplier ODA UM’s within the United States as required by the ODA Procedures Manual.
Completed multiple levels of product testing from small detail test coupons to full aircraft destructive testing.
Accomplishments
Spent most of the almost 5 years travelling to suppliers around the world completing conformities of parts and assemblies for the Lear 85 business jet.
Completed a full wing deflection test setup of a Lear 85 aircraft at the Wichita State University NIAR ASTEC building.
Manufacturing Engineer April 2006-April 2009
Cessna Aircraft Wichita, KS
Attend daily Area Team Development meetings to prioritize issues to ensure daily goals are achieved.
Troubleshoot, problem solve, and implement new ideas to ensure quality and schedules are met.
Recognized issues early and developed plans to eliminate and sustain daily line flow.
Determined root cause and assigned responsibility to tactical teams.
Coordinated between teams of technical resources.
Primary interface with Engineering, Change Management, Tooling, Quality Engineer, and vendor to ensure successful launch of new program.
Anticipated bottlenecks, provide management escalation, project prioritization, balance tradeoffs with the business needs versus technical constraints, and drive initial partner deployments.
Facilitated Quality, Equipment, Pull, Flow, and Teamwork events for Area Teams.
Daily use of Systems Applications and Products in Data Processing (SAP) for planning, Engineering Change, Quality Notifications, Production Control and Logistics (PC&L).
Accomplishments
Participated in the implementation of SAP ERP system.
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