Project / Program Manager
Resume:
CHRISTOPHER S. JONES
***** ***** ****** ***, *** Harbor, Washington 98329
********@***.***
Project / Program Manager
Qualifications Profile
Multifaceted, analytical, and innovative professional, armed with broad-based experience in project and administrative management,
presentation development, and budget administration. Adept in staff training and development to enhance productivity toward
sustainable growth. Effective at creating and implementing cutting-edge solutions to streamline procedures and achieve organizational
goals. Expert at conducting literature reviews, best practice research, and budget management. Equipped with exceptional communication
and interpersonal aptitudes in establishing long-term relationship with colleagues, key stakeholders, and professionals of all levels.
Fluent in English and with working knowledge of Spanish and French.
Areas of Expertise
Budget and Cost Optimization
Process Improvements
Public Policy Research
Scope Development
Contract Development and Administration
Program and Project Management
Relevant Experience
Veteran’s Management Service, Inc., Sterling, VA
Contract Specialist 2016–Present
Efficiently perform invoice and contract line item auditing and reconciliation for National Oceanic Atmospheric Association (NOAA) /
National Marine Fisheries Service
Offer recommendations for efficiency by evaluating contract process issues and contract management
Provide support to effective keen oversight through the examination of contracted thresholds and audit contracts
Utilize Comprizon in conducting contract modifications, de-obligations and close-outs,
Conduct acquisition process and award new commercial contracts and tasks orders from scope editing and awarding amounting to $250K to
$7M
King County Information Technology, Seattle, WA
Implementation Project Manager 2012–2014
Analyzed data from wide-ranging sources, including literature review of IT and SharePoint Online implementation best practices while
assessing themes against qualitative information from interviews
Created semi-structured stakeholder interviews while summarizing themes to present project purpose and form
Led the development and execution of the following:
Project charter at Public Health in Seattle and King County;
Utilization survey to provide information regarding second year activities;
Deployment plan involving performance metrics; and
Basic site owner training and education
Supported and promoted project by building strong rapport with leaders, staff, and various stakeholders
Examined IT requirements for SharePoint to determine gaps in IT infrastructure; studied and generated reports on performance issues by
evaluating business function against platform and end user capacity; and provided suggestions on utilization to service managers and
end users
Provided strategic leadership to agency IT staff in investigating disputes and generating and establish business solutions
Enhanced service delivery, recognized problems, and created solutions in collaboration with County IT professionals while overseeing
migration from 2010 to 2013 platform
Directed agency managers in developing an efficient governance plan
Functioned as enterprise resource regarding business usage of the platform, presented best practices, and managed client inquiries
Coordinated project status with executive sponsors, leadership, and various audiences through formal presentations, ad hoc group, and
workgroups
Played pivotal role in developing new platform in Public Health and promoted viable approach
Led and developed translating travel request paper-based procedures into a SharePoint and Infopath paperless process for the agency
Public Health-Seattle & King County, Office of the Director, Seattle, WA
Division Administrator/Finance Manager 2007–2010
Expertly managed the division’s budget development, dealt with complex budget issues, and reviewed section managers’ forecasts
Organized, evaluated, and monitored budget revisions and reconciliations while providing budget variance reports to senior management
Collaborated with colleagues to suggest process improvements for the department administrative services
Served as division expert in performing various duties, such as talent acquisition for significant positions, advised managers
regarding position development, and examination of hiring paperwork and purchasing procedures
Oversaw contract grant budget development through assessment of grant proposals and proposed agency budget guidelines and ensured that
costs were recoverable
Facilitated training to staff regarding budget development while reviewing and editing contract scopes and grant budget justifications
Offered keen oversight and technical expertise on prospective fiscal year agency budget preparation process, including expenses and
labor analysis, future budget requirements evaluation, and technical input
Organized meetings with senior management and section managers to review gap analyses, budget challenges, final budget development,
and budget narrative responses, as well as recommending solutions
Maintained active involvement in cross-divisional process improvement and IT solution business process work groups
Instructed managers and key personnel regarding the division operation process and policy
Earlier Positions Held
Public Health, Seattle and King County, Assessment, Policy Development and Evaluation
Program Administrator Grant Management
Project/Program Manager II, (Budget Manager)
Administrative Specialist IV, (Supervisor)
Other Experience
Humphrey School of Public Affairs, Center for Science, Technology and Public Policy, Minneapolis, MN
Neuroscience Research Assistant Summer 2012
Hennepin County Water Governance Project, Minneapolis, MN
Research Assistant Summer 2011
Education and Credentials
Master of Public Policy and Science, Technology and Environmental Policy, Aug 2013
University of Minnesota, Humphrey School of Public Affairs
Coursework in Public Policy
Relevant Coursework: Crisis Management, Economics in Policy, Economics of Early Childhood Education & Development, Financial Modeling
for Complex Policy Problems, Multivariate Analysis, Natural Resource Economics, Obesity studies, Policy Analysis, Program Evaluation,
Science and Technology Policy, Statistics, Survey Methods, Water Resource Policy
Continuing Education Math Prerequisites Graduate Program
South Seattle Community College, Seattle, WA
Bachelor of Arts in Political Science, Aug 1996
University of Washington, Seattle, WA
Leadership Training Course
King County, WA
Coursework in Voice Performance
University of Akron, Akron, OH
Concert Choir & Canton Symphony Chorus
Business Computers Certification
Lake Washington Technical College, Kirkland, WA
Activities
Volunteer, Centro Mexicano del Agua Vocal Member, The Esoterics, Arts and Cultures Choral Member, Seattle Men's Chorus and Seattle
Women's Chorus Volunteer, Seattle Commission for Sexual Minorities Volunteer, Centro Mexicano del Agua Committee, King County
Diversity Canton Symphony Chorus Eagle Scout
Technical Acumen
Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint) Google Docs SharePoint Online Comprizon (C.Award) Oracle
Stata 11 PS Human Capital Management Upside Contract System Visio
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