Customer Service Marketing
Resume:
Dear Ma’am/ Sir,
I am currently on the process for an immigrant visa application for Canada. I am writing to apply for a vacant position in your good company and as requested, I am attaching a completed resume for your reference.
The opportunity presented in this listing is very interesting, and I believe that my strong experiences and education will make me a very competitive candidate for this position. The key strengths that I possess for success in this position include:
• I have rendered exceptional contributions to administrative works and customer service with people of diverse backgrounds for almost 4 years.
• I have demonstrated good skills in organizing files and good knowledge of office management system and procedures as well as marketing proficiency.
• I have the capability to work under pressure and to adapt readily to new and challenging situations.
• I can work with less supervision.
• Proficiency with English language
• I strive for continued excellence
With a BS degree in Business Administration major in Marketing Management, I have a full understanding of the business process, and business values. I also have experience in learning and excelling at new business strategies as needed. I believe that further training and experience will make me a competitive candidate for the position.
Please see my resume for additional information on my experience. I can be reached anytime via email at ************@*****.*** or my mobile number +971-**-***-****.
Thank you for your time and consideration. I look forward to speaking with you about this employment opportunity.
Sincerely,
Regina S. Gaamil
REGINA SALAMANCA GAAMIL
Flat #308, Belgazi Bldg., 27 Bank Street Bur Dubai, Dubai, UAE
************@*****.***
PERSONAL DATA:
Age: 26
Birthdate: Oct. 15, 1990
Gender: Female
Nationality: Filipino
Civil Status: Single
EDUCATION:
Bachelor of Science in
Business Administration
Xavier University
Ateneo de Cagayan
SKILLS:
1. Computer Skills
-Microsoft Office (Word,
PowerPoint, Excel, Publisher,
Outlook)
-Google Chrome
-Mozilla Firefox
2. Administrative Support
-Billing
-Organizational Skills
-Data Processing
3. Sales and Marketing
-Advertising & Promotion
-Inventory
4. Communication Skills
-Fluency in English language
-Client Relations
-Customer Service
CAREER OBJECTIVE:
Desiring to be part of a positive and future-oriented company where I can share my experiences and use my potentials in administrative, interpersonal and communication skills. I am a self- motivated hard worker who is willing to be flexible and to enhance my skills in conjunction with the company’s goals. WORK EXPERIENCES:
Pyramid Technology DMCC
Dubai, UAE
Administrative Officer
September 2016 – Present
Job Description:
Handling HR responsibilities including attendance, vacations, visa issuing, renewals, and cancellations in addition to keeping secure good employee and family records and important documents.
Leading the efforts of identifying candidates for different company positions.
Paying for monthly recurring payments such as Etisalat bills, Salik, Credit Cards, etc.
Tracking office stock and ensuring accurate counts and locations in addition to company assets available with employees.
Generating certain quotations as required.
Booking airline tickets and accommodations as required.
Announcing company holidays to employees based on private sector holidays.
Handling Petty Cash account.
Answering office phone.
Architeriors Interior Design L.L.C
Dubai, UAE
Secretary / Receptionist
November 2014 – June 2015
Job Descriptions:
Provides clerical and administrative support to professionals
Maintain paper works and emails to suppliers and clients
Arrange or prepares schedule of appointments for the managers
Assist in preparing Letter of Acceptance based on quotation for suppliers
TRAININGS/
SEMINARS
DMCC Portal Training
Job Search Seminar
Labor Education
Basic Orientation
Leadership Training Seminar
(BOLTS)
Millennium Development
Goals
Marketing and Business
Seminar
Advertising Workshop
Food Handling Seminar
ORGANIZATIONS
Amplify- CSG Office Of
Communication
Dulaang Atenista
Junior Marketing
Association (JMA)
Nature Crusaders of the
Philippine Foundation
WORK EXPERIENCES:
File necessary documents, employee records & attendance
Check stationary supplies and make sure everything needed is available
Log & screen incoming calls before transferring and answers caller’s inquiries about projects
Xerox Business Services Philippines Inc.
Pasay City, Philippines
Customer Care Assistant (Retention Expert)
March 2013 – October 2014
Job Descriptions:
Provides outstanding customer service assistance via phone call
Handle client’s account or membership
Give clients the information about their subscription
Assist other tasks requested by the client
Banco De Oro, Unibank
Cagayan de Oro City, Philippines
Administrative Clerk
March 2012 – March 2013
Job Descriptions:
Process Personal Loan and Credit Card applications of clients.
Pre-screen applications and obtain approval from Area Head Office
Encode necessary information to keep track of the transmitted applications to Davao
Assists clients regarding their concerns and gives updates on status of their applications
Maintain department schedule by maintaining calendars for department personnel; arranging meetings, conferences, teleconferences, and travel
Open, read, route, and distribute incoming mail and other material, and prepare answers to routine letters
Xavier University Community Credit Cooperative
Cagayan de Oro City, Philippines
Student Assistant
May 2009 – March 2012
Job Descriptions:
Assist the staff through filing important documents
Processing Loan applications of clients to be approved by the credit committee
Mailing out important documents to XUCCCO’s related business establishments
Performs minor transactions for client’s concern
Contact this candidate