Human Resource Manager
Resume:
Melissa Avalos
Phoenix, AZ **048
Objective
To manage and solve some of the most difficult, often critical people problems we all confront each day in our workplace. As Manager and Director in the Human Resource and Management field, I have a professional, legal and moral obligation to handle each decision with skill and accuracy.
Education
Park College University, El Paso, TX
Bachelor of Science
University of Texas at El Paso, TX
General Studies
Human Resource Expertise
Management, leadership, and supervisor coaching, counseling, and staffing (recruitment and retention)
Employee relations and legal compliance with state laws Training and development (design and delivery of employee and supervisor training) Compensation and benefits (research, implementation, and administration) Safety, OSHA and workman’s compensation knowledge
Government Experience with Contracts, Clearances, Badging, and CSCS execution Multi-Site Experience
Languages
English and Spanish
Clearances
Active “Q” Clearance
Professional Experience
Jan. 2017 – current Contract work for several companies Nov. 2011 – Jan. 2017 Banda Group International, Chandler, AZ Human Resource Manager
• Implement recruiting strategies to meet current or anticipated staffing needs.
• Recruit and hire employees and process 1099 workers; conducting hiring-related processes such as conducting reference or background checks on applicants, informing applicants of the status of their applications, and details of duties, responsibilities, compensation, benefits, policies and procedures, working conditions or promotion opportunities.
• Collaborating with management to develop strategies. 2
Melissa Avalos
2122 E Saltsage Dr
Phoenix, AZ 85048
• Plan and conduct new employee orientation to foster positive attitude toward organizational objectives to ensure compliance with standards and expectations.
• Administer compensation, benefits and performance management systems, and safety programs.
• Address employee relations issues, such as harassment allegations, work complaints, or other employee concerns.
• Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
• Assist in gathering and analyzing HR-related data and prepare required reports.
• Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.
• Conduct exit interviews and ensure that necessary employment termination paperwork is completed.
• Confer with management to develop or implement personnel policies or procedures.
• Advise managers on organizational policy matters such as equal employment opportunity, sexual harassment, and recommend needed changes.
• Interpret and explain human resources policies, procedures, laws, standards, or regulations.
• Represent the organization at personnel-related hearings and investigations.
• Conceived, developed and implemented series of innovative HR programs, services and leadership initiatives, including comprehensive supervisory training, performance- based incentive compensation programs and succession planning.
• Skilled in the analysis and improvement of the human resources division.
• Assist in planning and organizing employee events.
• Serve as the FSO for the company.
• Clearances and Badging for all our government contracts.
• Execute and administer all CSCS forms for the government.
• Managed Offices in Multiple states
• All other duties as assigned or required.
June 2007 – July 2011 Oldcastle Glass, Phoenix, AZ Human Resource, Transportation, and Safety Manager
• Ensure company compliance with local, state and federal employment laws are followed
(OFCCP regulations)
• Ensure that the company’s vision, mission, values and strategies to employees and management are being met
• Maintain employee recordkeeping through HRIS system
• Administer workman’s comp claims and investigations 3
Melissa Avalos
2122 E Saltsage Dr
Phoenix, AZ 85048
• Responsible for Affirmative Action Plan
• Completed Payroll through Kronos system, DOT payroll administered through Xata
• Handle and oversee the maintenance of all personnel records and ensure that rules of confidentiality are followed
• Create and maintain company policies and procedures, job descriptions, affirmative action and performance reviews
• Ensure best practices performed by Supervisors in performance evaluations, compensation, legal issues, policy and procedures
• Work with supervisors /managers on discipline and termination policies and procedures
• Create and implement employee relations programs to improve morale and produce quality, long-term and valuable employees
• Administer all employee benefit programs including enrollment process, maintenance of employee benefits records and collection of premiums; all benefits administered on line through Benefitsolver
• Provide assistance to employees regarding the employee assistance program
• Maintain excellent relationship with all internal and external customers
• Developed and implemented employee compensation programs (job evaluations, incentive plans, salary surveys and structures)
• Training team leaders, with focus on manufacturing teams (team building and implementation of workplace safety)
• Took over safety dept. – administered safety program and monthly safety meetings, conducted training on forklift certification, LOTO, first aid, CPR, etc. and maintain OSHA logs monthly and yearly
• Provide and handle training programs to eliminate injuries and vehicle accidents
• Managed the transportation dept. to make sure DOT regulations were being followed, logs, CDL medical certifications, and CDL training
• Developed policies and procedures
• Redeveloped the Employee Handbook to meet the company’s needs
• Cross trained in accounting and customer service to learn all aspects of the business
• Ensure that supervisors are trained quarterly on following the policies, programs and practices that support the business
• Ensure that the Company’s vision, mission, values and strategies to employees and management are being met
May 2006 – May 2007 Global Entertainment, Phoenix, AZ Director of Human Resources (8 entities and 6 facilities) 4
Melissa Avalos
2122 E Saltsage Dr
Phoenix, AZ 85048
• Formulated and administered human resource policies and procedures for expanding companies
• Managed all the daily operational aspects n payroll and benefits and Human Resource Dept. of 900 + employee in 6 states (Multiple Sites)
• Directed and coordinated the administration of the various benefit programs, including health, dental, 401K, worker’s compensation, unemployment, life insurance, AD&D.
• Investigated benefit programs, implemented solutions and monitored results
• Ensure compliance and proper documentation of new hires, safety incidents/accidents, and compensation for EEO and OSHA
• Revised and updated the Employee Handbook
• Created and implemented Policies and Procedures
• Directed all HR functions and fulfilled employee development, executive evaluation, and strategic planning objectives in this multi-level, highly diversified organization
• Effectively resolved all employee relations’ issues and addressed concerns
• Audited all other facilities to insure full compliance with federal and labor laws
• Conduct job fairs, orientation and training for each facility Oct 2003 – May 2006 Gold Canyon Candles, Chandler, AZ Human Resource Manager
• Led and implemented HR best practices for a high volume, high tech and labor intensive manufacturing org.
• Set up the Human Resource dept. from the ground up
• Ensure company compliance with local, state and federal employment laws are followed
• Administer workman’s comp claims and investigations
• Handle and oversee the maintenance of all personal records and ensure that rules of confidentiality are followed
• Create and maintain company policies and procedures, job descriptions and performance reviews
• Ensure best practices are performed by Supervisors in performance evaluations, compensation, legal issues, policy and procedures
• Work with supervisors/managers on discipline and termination policies
• Create and implement employee relations and programs to improve morale and produce quality, long and valuable employees
• Administer all employee benefit programs including enrollment process, maintenance of employee benefits records, collection of premiums and payment to carriers and open enrollment process
• Maintain excellent relationship with all internal and external customers
• Implement, develop and manage all HR programs and guidelines 5
Melissa Avalos
2122 E Saltsage Dr
Phoenix, AZ 85048
• Developed and maintained strong working relationships with employees
• Respond to questions, research discrepancies and resolve all problems or issues with payroll and/or employees, manager and supervisors
• Training team leaders, with focus on manufacturing teams (team building and implementation of workplace safety)
• Conducted employee and supervisor training, i.e., needs assessment, program development, and instruction
• Administered safety program and meeting including forklift certification, blood bourne pathogens, etc.
• Administered 3 HR clerks
References Upon Request
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