Analyst Test

Yasoda Kota

********@*****.*** Phone: 704-***-**** Charlotte, NC

Software QA Professional with 8 years of strong experience in testing Software Technology Applications and Information Systems in Financial, Healthcare and Educational domains at major Corporations.

●Experience in working with major financial Institutions (Wells Fargo, Bank of America and Goldman Sachs) and familiar with process, planning and execution of projects

●Strong experience in end to end testing of Web applications that has multiple components (front end, back end and batch processes)

●Strong experience in Vendor Applications data integrations and customizations

●Strong experience in Agile and Waterfall Software Development methodologies.

●Experience in developing test schedules, test plans, test cases for functional and regression testing for multiple major, minor and emergency or patch releases.

●Experienced in developing test case traceability matrix to requirement documents, design documents and use cases.

●Very good knowledge in Test Automation tools Win Runner, QTP, Autogen

●Experience in setting up lower environments and test data preparation

●Experience in Test Log analysis and root cause analysis

●Experience in production certification during the deployments.

●Excellent communication, interpersonal, documentation and analytical skills

●Experienced in business analysis and UAT certification

TECHNICAL SKILLS

Operating Systems:

Windows, Mainframe, Unix, Android, IOS

Testing Environment:

Test Director, Quality Center, ClearQuest, Quick Test Pro, Load Runner, JIRA, Rally, Sauce labs, SEWS, Blades, ETL testing

Database and tools:

Oracle, SQL Server and MySQL and Toad

Web Servers/Application Servers:

WebLogic, Websphere, JBoss, Tomcat

Other tools:

TextPad, FTP tools, Microsoft Office Products, Visio, Excel, SPLUNK, Interact, CISUI, Informatica

ATM Software Tools/Applications:

Base 24, Diebold, NCR, APTRA and SmartClient.

EDUCATION:

Bachelor Degree in Commerce, Berhampur University, India

WORK EXPERIENCE

●Senior QA Analyst at Bank of America (May 2016 – July 2017)

●Worked as Systems QA Analyst at Wells Fargo (July 2014 – March 2016)

●Worked as a QA Analyst at Bank of America, Charlotte, NC (April 2012 – June 2014)

●Worked as a QA Analyst at TechBees Inc, NJ (June 2011 – Mar 2012)

●Worked as a QA Analyst at Goldman Sachs, NJ (Jun 2010 – Apr 2011)

●Worked as a QA Analyst at Oscer Inc, Charlotte NC (Sep 2009 – Jun 2010)

●Worked as a QA Analyst at Project Achieve Inc, San Francisco, CA (Jan 2009- Aug 2009)

Senior QA Analyst at Bank of America (May 2016- July 2017)

Worked as a QA Analyst in Consumer Sales & Service Technology Online Banking Agile testing team.

Roles/Responsibilities

As a Senior QA analyst provided testing services to the multiple online banking products (Deposits, Home loans, Credit cards) developed under agile methodologies.

Prepared testing guidelines, test case templates, defect templates, estimate templates and procedures that includes taking screen shots, error logs and test environment details.

As a module lead, I Trained and managed a small offshore team and assigned tasks and tracked the status

Participated in several Joint Application Designs (JAD), planning and grooming sessions and contributed inputs from QA perspective.

Worked closely with the scrum teams and business analysts to determine time lines in man-hours needed to execute positive, negative and regression testing and ensuring those timelines were met.

Tested all the applications in web and several mobile environments (Several Android versions, Apple Devices and MDA) to ensure the application functionality is working as per specifications and user interface guidelines.

Documented Test analysis and Test strategy for each agile project prior to testing

Co-ordinated cross team testing process when there is a dependency.

Prepared SIT and UAT environments with Test data and coordinated SIT and UAT

Involved in production certification for every release and given testing support for the production issues.

Developed test scripts using Autogen automation tool and executed regression testing before the production

Involved in high profile testing of AML/OFAC validation and make sure the product is in compliance with AML regulations.

Environment:

Rally, Interact, CAO,SEWS, BLADEs, Internet Explorer, Google Chrome, IOS/Apple Devices, Android, SnagIt, Soucelabs, Linux, Share point, Websphere

Senior QA Analyst, Wells Fargo, Charlotte NC (July 2014 – March2016)

Worked as a QA Analyst for Wells Fargo’s Store Vision Teller project and tested the major enhancements that include PSL/BoKs Migrations, and transformation to mobile teller platforms. Various Teller and POS transactions like Deposits, Funds Transfer, Payments, Credit/Debit Card Payments, Account Enquiries and Withdrawals were validated on Desktop Client and mobile applications.

Roles/Responsibilities:

Overseeing quality-assurance testing and teams for client software and systems development projects. Performed systems integration, functional, regression testing. Provided client developer teams with detailed reports on quality metrics, identified defects/bugs and recommended fixes.

Participated in meetings with business to understand the requirements, rules and flows.

Created and executed software test plans, cases and scripts to uncover, identify and document software problems and their causes.

Created traceability matrix, pre and post QC reports

Performed ambiguity reviews on functional business requirements.

Provided accurate status of the project during project meetings

Documented software defects using bug tracking system JIRA and reported defects involving program functionality, output, online screen and content to software developers.

Delivered thorough QA testing reports that determined product quality and release readiness.

Worked on system integration projects testing and had proved Excellency in product success.

Hands on experience in validating the packages and servers to get the environment ready prior to starting application testing on different platforms like Desktops and Tablets.

Environment:

Store Vision Teller, Ipad Mobile Teller Client, Quality Center, JIRA

QA Analyst, Bank of America, Charlotte NC (April 2012 – June 2014)

Worked as QA Analyst on Web application, Client/Server application and Teller Assist front-end and backend initiative projects to support the modernization of the Bank of America’s ATM software.

ATM with Teller Assist (ATA) is Bank of America’s next generation of Automated Teller Machine that combines the features of a traditional ATM with the direct personal communications capabilities with Bank Tellers through videoconferencing. This enables customers to speak to live tellers and conduct many transactions normally done only at Banking Centers.

Video Teller Agent (VTA) is teller side software that enables the Bank Tellers to communicate virtually with ATM clients.

With these new ATA and VTA technology, Customers can now perform many Banking Transactions like Cashing Checks and various other instruments like Traveler Checks etc. They can pay off Loan balances, Cash Advance and many other transactions. Customer can connect to the live teller at any time during the transaction. The limitations in ATM can be overcome by ATA and get assistance of teller rather than going to the bank. Customers can now perform transactions even without the ATM card but using any valid government id.

Environment:

Base24, NCR ATM, Diebold ATM, SmartClient, APTRA, Quality Center 11

Responsibilities

●Involved during project development stage in generating high level test scenarios and low level scenarios based on the Requirement document for VTM and VTA.

●Analyzed each low-level scenario and created step-by-step test cases for each functionality, maintained traceability matrix with the requirement.

●Involved in script review meetings and Test plan review meetings, and once approved uploading them Quality center.

●Developed over 1000 test scripts to validate the various functional and transaction scenarios

●Raised defects in Quality center assigned to related groups, worked with developers to recreate defects.

●Participated in triage calls to provide defect details and to recreate defects.

●Performed defect analysis as a tester to recognize the issue and analyze the defect whether the defect relates to environment or relates to the code.

●Pull the logs from ATA, raise defect in QC and Assign the defect to related group. Upload the logs to Discovery share point.

●Validated each and every transaction in TLF (Transaction log file) and EJ (Electronic journal).

●Used mainframe applications to condition test data.

QA Analyst, TechBees Inc, NJ (June 2011 – Mar 2012)

Worked as a Front end and Backend QA Analyst to test the TechBees’s flagship project iExpert which is a web based Talent management system, that allows the Organizations to manage the resources skill sets, define and baseline the SME demands and track progress against those targets through various SME metrics and scorecards.

Responsibilities

●Performed complete application Web based front end testing using several UI scenario tests

●Performed backend testing using SQL scripts

●Tested the entire application including Application, Module, Sub Module, and Resource, SME demand setup, success profile setup and Administration Components of the Application and Reports and charts components.

●Tested the application with multiple user profiles like Application Manager, Senior Executive, Individual Resource and Security Administrator for roles and access verification.

Environment:

Java, JSP, Servlets, Spring, Hibernate, Oracle, WebLogic

QA Analyst, Goldman Sachs, NJ (Jun 2010 – Apr 2011)

Worked as QA analyst to test Goldman Sachs Corporate Treasury Funding Desk web based application to search and allocate eligible loan and security assets as collateral for the Firm’s borrowing transactions from counter parties like Federal Reserve. The system tracks borrowings and collateral pledged and alerts the users to take necessary actions when the collateral levels drop. It provides daily reports on available assets for pledging and computes borrowing capacity.

Bank’s Mortgage Loans, Commercial Loans, Heloc and HeLoans are used as collateral. CATE receives Loan information from Loan Origination Systems and fulfill systems to gather more loan documentation information’s like Title, deed etc.

Responsibilities

●Performed complete application Web based front end testing using several UI scenario tests

●Performed backend testing using SQL scripts

●Tested Loans/Securities Assets Query functionality, Counter Party Setup, Pools Creation, Adding loans to Pool, Removing loans from Pool, Pledging Loans, Reports, Collateral Allocation workflow for pledge requests and approvals.

●Tested Mortgage and other loans key business elements (KBE) like LTV, FICO Score, Delinquent months, Origination date, Loan balance, Interest type etc.

Environment:

Java, XML, Servlets, JSP, Java script, EJB, SQL Server, JIRA

QA Analyst, Os-cer Inc., Charlotte NC (Sep 2009 – JUN 2010)

Worked as QA Analyst to test Oscer, client-server health care software for Dental and OMS Surgeons (Oral and Maxillofacial Surgery). This software allows the surgeons to search and pull the document template that is specific to the patient case and modify as needed instead of writing the whole document every time. This software maintains huge readymade template database, which can be customized by any facility. This software also has the Patient, Nurse, Doctor Modules to create profile and assign access to their functionalities.

Responsibilities

●Tested Os-cer Template creation, template search and template modify functionalities. Tested Patient/Provider profile creation and Administration section of the software.

Environment:

Java, Eclipse RCP (UI), MySQL, Bugzilla, JIRA

Project Achieve Inc, San Francisco, CA (Jan 2009- Aug 2009)

Worked, as QA Analyst to test Achieve Express is web based School information Management system by this startup Company. It provides Administration console, Teacher console and Parent console for the various users of the system to interact. Student’s grade reports, student teacher communications, discipline records, attendance records etc. are completely accessed by this system.

Responsibilities

Assisted with User-Acceptance testing and defect tracking for the projects

Tested Achieve Express Teacher Console, Parent Console and Student Console and Administration functionalities of the system.

Participated in daily meetings to report defects to the development team and provide feedback on testing scenarios to reproduce the defects.

Environment:

Java, JSP, Servlets, WebLogic, Oracle, Excel

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