Manager Project

Ghanshyam Sahu

Austin, TX +1-765-***-**** *************@****.***

Professional Summary:

An MBA graduate and a tech enthusiast with six years of experience in managing business process, business strategy and customer experience.

Industry Experience:

Startup – Consultant/Advisor (Lafayette, IN - USA) Jan 2017 – May 2017

Incorporated SWOT analysis to identified new areas for growth and proposed 2-year strategic plan required to improve Client’s current capabilities.

Applied value curve to analyze the client's business portfolio - identified potential adjacency growth areas and investment priorities.

Formulated and presented recommendations on price, placement and promotion based on market survey.

Performed data and document intensive financial analysis, strategic analysis, and valuation.

Utilized market data to formulate client’s business expansion plan in USA and Latin America market.

Worked across multiple verticals to assist client in increasing growth within the eCommerce channel.

Aricent Group – Network Consultant Avaya TAC (Hyderabad) Nov 2013 – May 2016

Collaborated with pre-sales, design and customer support to create product road-map, project plans, and SOW.

Improved Business process efficiency by 10% - bridged communication gap between stakeholders.

Analyzed functional requirements and business process agreements with clients, and designed Business Continuity Plans including Service Level Agreements enabling smooth rollout of new business.

Liaised and collaborated with client teams, to identify potential risks and areas of improvement in client deliverables and Avaya products.

Addressed operational bottlenecks by employing lean management - improved employee productivity by 10%.

Led Change Control Meetings to coordinate engineering changes and new product launches.

Refined Avaya Knowledge Base - improved customer satisfaction from 4.1/5.0 to 4.5/5.0.

Sahu Farm – Co-founder (Bilaspur, India) Oct 2012 – Oct 2013

Leveraged government initiatives to revamp the existing infrastructure - increase in throughput by 40%.

Conducted market research to identify potential buyers – increased annual revenue by 10%.

Streamlined supply chain to address the operational hurdles - reduced net working capital by 15%.

Wipro Technology – Project Engineer (Pune, India) Oct 2010 – Sep 2012

Defined project workflows, managed resources, and prioritized responsibilities and tasks – timely delivered project deliverables and reduced client escalation by 10%.

Employed business process re-engineering and increased process efficiency by 50% - saved 400,000 USD annually.

Leveraged Information Technology International Library (ITIL) and Risk Management and Compliance - increase business throughput by 10%.

Liaised with Client and ISP to strategically plan the network maintenance - reduced network downtime by 15%.

Spearheaded multiple network implementation projects for Fortune 500 companies.

Maintained a detail project plan for every phase of Go-live to ensure effective communication and status updates with the Client.

Expertise:

Excel, SQL, Tableau, Jira, Cloud Computing, Business Process Optimization, Business & Strategy Analysis, Agile

Education:

Purdue University - Krannert School of Management, West Lafayette, (IN), US May 2017

Master of Business Administration, Strategy & Finance

Rajeev Gandhi Technical University, Bhopal, India May 2010

Bachelor of Engineering – Electronic & Communications

Leadership & Social engagements

AdhiShri Seva Samiti, Raipur [2013]: led various campaigns in villages to increase the awareness of hygiene issues.

Wipro Technology, Pune [2012]: Volunteered at Wipro Care to facilitate education to underprivileged children.

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