AKINA LUCAS
** ********* *****, **********, ** **858 C: 252-***-**** **********@**.******.***
Summary
Personable and responsible worker who is resourceful, dedicated, and focused. Solid team player with an upbeat and positive attitude. Specialized in proficiently completing delegated task, assisting with ADL’s, hygiene and grooming, and building client rapport.
Experience
04/2017 Certified Nursing Assistant-East Carolina Rehab and Wellness Greenville, NC Performs delegated tasks under the supervision of a Registered Nurse. Provides personal care and services such as assisting with activities of daily living (turning and positioning, toileting, bathing and grooming, feeding, and mobility. Obtains and records vital signs and weight as assigned. Accurately documents all care as required by company policy and in compliance with state and federal regulations. Provides non-resident services such as, washing wheelchairs and cleaning patient areas in compliance with infection control procedures. Contributes to the resident assessment and care plan. Makes routine rounds on each assigned resident and patient in accordance with established procedures. Promptly communicates any significant changes in behavior or condition to supervisor. Completes required forms and documents in accordance with company policy and state and/or federal regulations.
03/2015-05/2015 Chik-fil-A-Daytime Cashier Goldsboro, NC Recorded customer orders and repeated them back in a clear, understandable manner. Correctly received orders, processed payments and responded appropriately to guest concerns. Resolved guest complaints promptly and professionally. Packaged menu items into bags or trays and placed drink orders into carriers. Quickly and efficiently processed payments and made accurate change. Mastered Point of Sale (POS) computer system for automated order- taking. Carefully maintained sanitation, health and safety standards in all work areas.
10/2013 to 12/2013 Toys 'R' Us-Sales Team Member Greenville, NC Described merchandise and explain operation of merchandise to customers. Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices. Placed special orders and called other stores to find desired items. Operated a cash register to process cash, check and credit card transactions. Explained information about the quality, value and style of products to Influence customer buying decisions policies regarding payment and exchanges, and security practices. Placed special orders and called other stores to find desired items. Operated a cash register to process cash, check and credit card transactions. Explained information about the quality, value and style of products to influence customer buying decisions. Skills and Highlights
Customer oriented
Courteous demeanor
Excellent verbal communication
Energetic work attitude
Adaptive team player
Client/ Customer satisfaction and rapport
Performs well in high-demand, fast-paced environments Clinical experience
Professional etiquette
Practiced in sterilization techniques
Patient positioning understanding
Cash and credit card transaction accuracy
Enthusiastic caregiver
Trained in grooming and bathing assistance
Client/ Customer/ Family focus
Education and Training
Nursing Assistant Program-2017
Pitt Community College Winterville, NC, US
NA 1 Course Training 72 classroom hours 48 clinical hours Golden Living Senior Center Greenville, NC, US
HS Diploma-2013
Farmville Central HS Farmville, NC, US
Main Courses of interest include: Spanish Second Language, JROTC