Sales Software
Resume:
O G U Z H A N B E N L I
305-***-**** (C)
Miami, FL 33155
*************@*****.***
IT/WEB SERVICES MANAGER & IT PROFESSIONAL
PROFILE: Technically proficient, hard working, detail/service oriented, and accurate. Flexible for overtime working and schedules. Analytical troubleshooter with ability to identify problems and implement solutions. Highly skilled and motivated IT professional, project and software engineer with extensive experience in IT industry. Strong background in project work for IT infrastructure and software development. Excellent leadership, management, communication, customer service, and problem solving skills. Highly energetic team player/team builder with excellent analytical and organizational skills. Hands on experience in almost all areas of IT as well as administrative experience in supervisory and managerial levels. Expertise: Project management, research, testing, data collection/analysis, web services, database and software development, on line analytical processing (OLAP), ASP.NET, Java, Javascript, .NET & .NET Compact, C#, IT management & support, SQL Server, MySQL Server, PHP, Wordpress, data query, database development and maintenance, Windows/Linux Servers, IT security, Network Systems, virtualization, consulting, end-user support & training.
PROFESSIONAL EXPERIENCE
UNIVERSITY OF MIAMI
Miami, FL
Web Services Manager
2010-2017
College of Engineering. Managed web and web related services and projects of the college including 6 departments and 9 major engineering programs. Collaborated with the IT department of the university in order to implement the applications currently used in the university to be used at the college as well. Organized regular meetings with the colleagues in order to find out their needs and discuss implementing prospective improvements for the applications in use. Suggested solutions for delivering information on the web sites about academic programs to current and prospective students, services to faculty members, and designed the web site functionality so that the college is better introduced to public.
Designed and developed an online resume system for the faculty. Faculty members were able to create/edit/update their resumes online using the web application. Some parts of the resume were also displayed on the web site.
Designed and developed a web based digital signage system at the main entrance of the building in order to display news, events, floor plans, directory etc of the college.
Made necessary improvements and updates on the current web site.
Designed and developed a new web site and the content management system for 1
the site of the college.
Created and managed mailing lists for the college.
Administered the linux server which hosted the college site.
Designed and developed an interactive virtual wall on the web for the college donors.
Designed and developed a new web site for the college using Wordpress as the content management system.
Developed customized pages and code snippets for the Wordpress site in order to add new functionalities.
Helped with migrating the online resume data to the new system called Digital Measures.
Designed and developed an interface for diplaying the resume data from Digital Measures on the Wordpress pages.
Recently started implementing the X25 Live Conference Reservation system at the college.
NOVA BILISIM HIZMETLERI
Istanbul, TURKEY
Owner
2004-2010
Software development and IT services company. Managed an IT company which provided IT Services, consultancy, and software for companies especially having multiple sites and dynamic IT infrastructure. Developed functional ASP.NET web sites for these companies, customized ERP, Industrial Automation, Accounting applications and collaborated with other IT companies to develop larger scale software projects such as online warehouse management and sales systems. Maintained, tested, installed software and provided technical support to 100+ companies. Designed, established, and maintained network systems.
Designed and developed a $45K software project for basic accounting and catering operations purposes for a restaurant having 5 branches using .NET technology. Designed and developed a wireless POS system for the restaurant and implemented the necessary software.
Designed and developed a $70K IT infrastructure and network project for an elementary school including the wi-fi security camera network.
Provided a data collection and warehouse storage software and network system for a textile company having international branches abroad using bar code scanners and smart hand held devices including the wireless infrastructure. Localized software for use abroad. Achieved a system uptime value of 95%.
Increased systems uptime from 75% to 95% on the average by developing software uniformity, restructuring and improving networks throughout the companies which had a technical maintenance agreement with our company. ESCORT A.S.
Istanbul, TURKEY
Technical Director
2003-2004
A company in the computer industry. Company assemblying, manufacturing and selling 2
desktop and laptop computers and POS systems. Supervised 3 departments; IT, Customer Support and Assembly/Manufacturing. Helped sales team with achieving their goals, provided pre-sales and afte-rsales support, provided customers with presentations about the products. Provided training in case.
Played crucial role in setup and implementation of new trouble desk reporting procedures that increased customer response time by over 35%.
Directed system administration of Windows servers, workstations, storage backup systems and company security systems. Supervised a staff of 35 people.
Formulated procedures for the detection, isolation, eradication and reporting of computer viruses.
Maintained internal and external security controls, issued passwords, created accounts and ensured users adhered to policies. Authorized the usage of printers and other peripherals.
Purchased hardware, software, supplies, services and licenses.
Effectively modified the ERP software and the related database so that the productivity increased by 15% in the assembly/manufacturing department. ALCE ELEKTRIK A.S.
Istanbul, TURKEY
IT Director
2000-2003
A company in the electricity industry. Company producing electrical equipment; medium and low voltage transformers, isolators, meters and scopes. Providing equipment for well-known international companies like Alsthom and Siemens.
Created, organized and managed the IT department. Supervised 15 people.
Created an efficient IT infrastructure, secured the network in the company for the overall running system and software in 4 sites and in the factory which speeded up the production process by 35%.
Saved company $55K by effective hardware and software vendor negotiations.
Managed 4 work centers responsible for network and security. Implemented LAN and WAN with flawless execution of server upgrades at the centers.
Integrated Exchange Server e-mail, allowing users to exchange mail across platforms in a seamless way. Installed the ERP software and the SQL Server to increase productivity.
Ensured 24/7 expert resolution of trouble calls for over 200 personnel.
Added more features to currently used web based SFA (Sales Force Automation) software which increased sales by 10%.
Developed new modules as needed so that SFA could be used more efficiently.
Implemented Crystal reports 8.0 (using push method) for the SFA on the SQL Server by developing an application interface. PORCAN LTD
Istanbul, TURKEY
Project Leader
1997-2000
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A company in the data collection and analysis industry. Supervised a project team of 5 people developing software for data warehouse solutions and financial projection tools for large scaled companies. Led the project, helped sales team with achieving their goals, provided presales and aftersales support, provided customers with presentations about the project. Provided training in case.
Developed software for route accounting project helping vendor companies with distributing their goods more efficiently.
Implemented and designed data warehouse solutions using ORACLE Olap Tool on ORACLE 8 database.
Developed web-based software on ORACLE 8 database using Oracle Financial Analyzer tool for companies which demanded financial projection, and helped them achieve their goals with more accuracy. TRAININGS/SEMINARS
Amazon Services
Florida Atlantic University, 2017
Advanced Wordpress Administration
Miami, 2016
Oracle Financial Analyzer Oracle,
Istanbul, 1995
Project Management Microsoft Ireland,
Dublin, 1995
CCNA, Interconnecting Cisco Network Devices Netron Bilisim A.S. Istanbul 2001
EDUCATION
Yeditepe University, MS Degree in Business Administration 1999-2001, Istanbul, TURKEY
Bogazici University, BS Degree in Computer Engineering 1984-1990, Istanbul, TURKEY
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