Manager Customer Service

Ulrick Edison Clerizier

**** ******* ****

Miramar pkwy. Fl 33023

Telephone: 305-***-****

e-mail: ac2nkl@r.postjobfree.com

To work in the hospitality industry to extend my expertise in delivering excellent customer service. Work Experience

December 2013 to Date

IHop Restaurant

Assistant Manager, manage the full staff

scheduling, ordering, and coaching

2012 to 2013

Star Restaurant

Atlantis Resorts, Kerzner International, Nassau, Bahamas Assistant Restaurant Manager

Served as food and beverage manager for a full staff restaurant. 2007 to 2012

Ichiban Sushi Food Ltd, Nassau, Bahamas

Head Server

Serve gourmet Asian dishes

Volunteer as language translator for the many French and Spanish speaking clientele 2003 - 2007

Senor Frog’s Bahamas, Nassau, Bahamas

Associate Chef

Prepare Mexican specialty dishes

Train and teach local staff on menu/specialty dishes Summer 2005

Senor Frog’s Cayman Island, Grand Cayman, Cayman Island Chef/Trainer

Traveled to Cayman Island to assist in the grand opening of the new Mexican restaurant and to train local staff on the preparation of the Mexican specialty foods.

2002

Craven’s Bakery, Nassau, Bahamas

Assistant Pastry Chef

Assist in the preparation and baked goods; breads, cakes and specialty treats and pastries. 2000 – 2001

Health Center of Anse-a-foleur, Haiti W. I.

Language Translator

Worked as a Spanish/French/Creole translator for the Cuban staff stationed at the Local Health Centre that provided health care for the community

1999-2001

Creole, French and Spanish Teacher

Centre for Classical Formation Secondary School, Anse-a-foleur, Haiti W. I. Taught secondary leveled students both grammar and the practical use of the Creole, French and Spanish languages 1999-2001

Justin L’Herisson Secondary School, Anse-a-foleur, Haiti W. I. Spanish /French/Physics/Biology/Geology Teacher

Physics-Taught students the theoretic formation and transformation of gases, liquids and solids Biology-Taught students the characteristics and behavior of animals/plants and the human anatomy Geology-Taught students on the earth’s formation and other planets that exist in the universe and their characteristics Summers of 1995 -2000

94.9 FM Community Radio Broadcasting Station, Anse-a-foleur, Haiti W. I. Program Administrator - Managed the weekly schedule of Radio programs Journalist - Gave briefings of community breakings news Conducted interviews with the various persons in the community to relay to the masses Engineer - Worked as the sound engineer for radio broadcast progammes Commentator - Gave educational documentaries on health and environmental concerns such as health management/ the ozone layer its effects and what can be done to reduce its growth

Education

March 2013

Management

Atlantis Resorts, Kerzner International, Nassau, Bahamas July2007 - October 2007

Foreign Linguiste Diploma

Ecole Normale Superior, Port-Au-Prince, Haiti W. I. 1997 - 1999 Foreign Languages Programme (spanish, french, creole) Ecole Normale Superior, Port-Au-Prince, Haiti W. I. (then completed only one and half of this two years program for political situation in Port-Au-Prince)

• Secondary School Diploma

College Saint-Louis Roi de France Secondary School, Port-Au-Prince, Haiti W. I. 1990-1995 College Mixte Lesly Docteur Secondary School, Port-de-Paix, Haiti W. I. Languages

Conversation and write Creole, English, French and Spanish Hobbies, Interests and Extra Curricular Activities I enjoy reading, writing poetry, writing songs, cooking, baking pastries, singing and swimming Awards Received

1997 Most Outstanding Student award/ College Saint Louis Roi de France 1997-1998 Student Honor Roll, Ecole Normale Superior, Port-au-Prince, Haiti W. I. 2004 to 2006 Employee of the Year, Senor Frogs, Nassau, Bahamas Computer/Software Experience

Trained in the practical usage of Microsoft Word, Excel, Publisher, Power Point and Internet Explorer References

Available upon request

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