Microsoft Office Front

A Subhadra

Phone No.: +91-741*******

Email: *.***********@*****.***

Objective

I seek my professional and personal growth by handling increasing responsibilities and challenging assignments with the use of my technical, behavioral skills and knowledge.

Summary

3 years of experience in Non IT with 2 experience in the field of BPO (Voice/Non Voice) and 1 year experience in Front Office Operations.

Technically equipped with knowledge in MS-Office.

Enthusiastic and interested in challenging tasks with critical deadlines.

Ability to quickly master any new software and apply its full range of capabilities.

Excellent communication and interpersonal skills.

Versatile team player with proven problem solving skills.

Technical Edge

DMO (Diploma in Microsoft Office).

Education

Bachelor of Commerce (B.Com) Correspondence from University of Madras, Chennai with an aggregate percentage of 58%

Higher Secondary Certificate, Chennai. with 74%

Secondary School Certificate, Chennai. With 72%

Certificate in Typewriting Skills in English (Higher and Lower) from Government of Tamil Nadu

Work Experience

Company: CLARIS GLOBAL SOLUTIONS, Chennai – Aug’11 to Sep’12

Role: Process Executive

Responsibilities:

Form Filling

Performed Quality Analysis

Project Maintenance

Company: SERCO BPO, Chennai – Mar’10 to Jun’11

Role: Customer Support Executive

Responsibilities:

Troubleshooting

Handling Customer Requests

Company: SPEAK EASY, Chennai – Jan’09 to Dec’09

Role: Front Office Executive

Responsibilities:

Handling Customer Requests and Responses

Personal Profile

Marital Status : Married

Husband’s Name : A Srinivas

Nationality : Indian

Date of Birth : 01-01-1991

Languages Known : Telugu, Tamil and English

Declaration

I hereby declare that the above mentioned information is true to the best of my knowledge and skills.

Subhadra A

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