AAKANSHA CHAUHAN

Mob :883-***-****

Email: ac2niw@r.postjobfree.com

OBJECTIVE: To work in a challenging and competitive business environment and utilize my marketing skills for the company benefit.

Brief Profile

Seeking Managerial Position with the growth oriented organization in the areas of:

Project management

Business Research

Service Assurance

Customer Relationship Management

New Project Implementation

Product Analyst

Auditing

Market Research Analyst

Customer Behavior Analyst

Channel Financing

SQL

MIS

Sales & Operation.(Sales Coordination)

Compliance

Work Experience

1.Working with "Lava International Ltd."

[ Since Feb'15 to Present]

Role: Business Research and Project executive (Senior Executive) .

Responsibilities:

Currently handling the PROJECT of "CHANNEL FINANCING " over the PAN India in LAVA International Ltd.

Responsible for managing Product Research over PAN India.

Collate the data and Uploaded by ASM’s, ASE’s and TM’s.

Fetch out the data from Blueprint.

Preparing Reports like: Sales Tracker, Sales Flash, MT Tracker, DR wise, Shop Tracker, Sales Bulletin etc.

Monthly Updated Tracker ASM Wise, Region Wise, Product Wise .

Process Tracker.

To understand the expectations/ needs of the Retailers for conducting any Research/ Audit.

Manage the flow of day-to-day operations. Prepare MIS report on daily basis.

Channel partner engagement, motivation, profitability and retention.

Communicating with Distributor’s to understand and document the business objectives.

To maximize sales through effective execution of the Channel Financing Process.

Drive continuous improvement in Product Research processes.

Audit and verify the documents received and uploaded by Sales Rep.

Designing or assisting in the development of questionnaires and moderator guides to ensure the necessary data is captured.

Collation of all ratings and VOC from Distributor.

To design and create appropriate questionnaires to conduct the studies.

To allocate the study to the field team and execute the project effectively on field through continuous monitoring and interventions.

Responsible for Market research about the product (Mobile).

2. Worked with "ABSAS Solution Pvt Ltd."

[ Since March'13 to Feb'15]

Role: Project & Customer Support cum Sales coordinator

Responsibilities:

Sales Coordination. Built MIS Report on daily basis.

Project coordinator .

Handling customer queries and make them supportive.

Project allocation and Notification follow up.

Budgeting and making invoices.

Analyzing various Data’s for quality check and Best output.

Collecting data from client and matching them for accuracy

Handle and resolve customer complaints regarding their project.

Allocation and notifying the customer project.

Timely projection of customer project to our Team.

Delivered projects within given time.

Record details of comments and complaints.

Record details of actions taken.

Maintain customer's project databases.

Work includes Working as a bridge between client, & Project team.

Analyzing various Data’s for quality check and Best output.

Collecting data from client and Branch and matching them for accuracy.

Coordinating with the promotion team for raising business of client.

Communicate and coordinate with internal departments.

3. Worked with "Synergy Software PVT Ltd." with 1 year experience.

[Since Oct'11 to Sep'12]

Role: Project & Customer Support coordinator

Responsibilities:

Handling Queries of existing, prospective as well as deactivated clients.

Increase sale of business pre-existing clients.

PR.(Public Relation)

Work includes Working as a bridge between client and Development team.

Handling customer query and make them supportive.

Provide technical support through resolving the problem in Software.

Take customer feedback and maintaining Excel Sheet.

Educational Qualification

Post Graduation - MBA (Industry Integrated) in IT and Marketing from

MDU, Rohtak.

Graduation - B.Sc. in IT from HNBU, Dehradun.

Technical Qualification

Ms-Office: Ms-Word, MS-Excel.

Computer Language : SQL

Personal Detail

Name : Aakansha Chauhan

Father's Name : Sh. Arvind Kumar

Gender : Female

Contact this candidate