Front Office Customer Service
Resume:
Arveeh Vargas Garduce
Bgy. San Pedro, Puerto Princesa City, Palawan
Contact No. : +63.915-***-****
Email Address : *.*******@*****.***
PROFESSIONAL QUALIFICATIONS
Ability to handle guest booking and complain, to lead front office staff, and extensive experience in customer service relations. Self-motivated and organized efficient work habits. Hardworking and multi tasking personality.
WORKING EXPERIENCE
REAPLUCK MARKETING
Puerto Princesa City
January 01, 2015 - Present
Finance Officer
Officer-in-Charge for Finance Department
Handling and Checking for Daily Sales Report
Assisting and Checking for Monthly Inventory
Checking for approval of all payables
Checking for all expenses
EL NIDO BAYVIEW HOTEL
Bgy. Corong-Corong, El Nido
August 01, 2014 – December 10, 2014
Front Office Head / Reservation Officer
Supervise Front Office Staff
Reservation Officer
Handling Guest Complain
Handling Guest Room Booking
Sales Reporting
Assisting Guest Request
Assisting Inventory
PRINCESA GARDEN ISLAND RESORT AND SPA
Puerto Princesa City
November 22, 2013 – April 20, 2014
Finance / Cashier
Cashiering
Sales Reporting
Assisting Guest Request
Assisting Inventory
LA CHARICA INN AND SUITES
Puerto Princesa City
June 16, 2013 – September 21, 2013
Front Office Associate
Assisting Guest for Check-in/Check-out
Handling Guest Complain
Handling Guest Room Booking
Cashiering / Telephone Operator
MINILOC ISLAND RESORT
Ten Knots Development Incorporated
El Nido, Palawan
September 24, 2011 – January 20, 2013
Front Office Associate
Officer-in-Charge for Front Office Department
Assisting Guest for Check-in/Check-out
Handling Guest Complain
Handling Guest Room Booking
Cashiering / Telephone Operator
LAGEN ISLAND RESORT
Ten Knots Development Incorporated
El Nido, Palawan
December 10, 2009 – September 24, 2011
Front Office Associate
Assisting Guest for Check-in/Check-out
Handling Guest Complain
Handling Guest Room Booking
Cashiering / Telephone Operator
MUNICIPALITY OF BROOKE’S POINT
Engineering Office
Brooke’s Point, Palawan
March - June 2007
Clerk / Encoder
Encoding Engineering Files
Assisting Engineering Field Project
PALAWAN AIRPORT VILLAGE HOTEL
Puerto Princesa City
April - June 2001
On-The-Job-Training / Receptionist
Assisting Guest for Check-in/Check-out
COMPUTER SKILLS * Word / Excel / Power Point
*Opera System Literate
* Fiesta System Literate
*Point Of Sale System (POS) Literate
SEMINAR / TRAINING ATTENDED
Basic Life Support Miniloc Island Resort
El Nido Resort, Palawan
October 8-9, 2011
First Aid Training Miniloc Island Resort
El Nido Resort, Palawan
October 6-7, 2011
Fire Fighter / Prosafe Lagen Island Resort
El Nido Resort, Palawan
July 16, 2010
Mastering Your Professional Image Lagen Island Resort El Nido Resort, Palawan
June 19, 2010
8th Southern Tagalog Asturias Hotel
Tourism Council Assembly Puerto Princesa City, Palawan August 2002
Red Cross / First Aid Training Palawan Polytechnic College Puerto Princesa city, Palawan
August 2001
Youth Mobilization & Palawan Polytechnic College
Capability Building on Puerto Princesa City, Palawan HIV – AIDS Prevention December 2000
Leadership & Personality Palawan Polytechnic College Development Puerto Princesa City, Palawan
September 2000
EDUCATIONAL ATTAINMENT
BACHELOR of SCIENCE in TOURISM
Course
PALAWAN POLYTECHNIC COLLEGE 1999 – March 2003
College
Puerto Princesa City, Palawan
NORTHERN PALAWAN INSTITUTE 1995 – March 1999
High School
Poblacion Taytay, Palawan
TAYTAY CENTRAL SCHOOL 1989 – March 1995
Elementary
Poblacion Taytay, Palawan
PERSONAL DATA
Sex Female
Civil Status Married
Citizenship Filipino
Height 5’2”
Weight 45 kls.
Date of Birth December 05, 1982
Place of Birth San Vicente, Palawan
Religion Iglesia ni Cristo
PARENTS
Mother’s Name Anecia Portes Lingcopines (deceased) Father’s Name Romeo Dela Pena Vargas
Permanent Address Sitio Arado 1, Bgy. Poblacion
Taytay, Palawan, Philippines
Language / Dialect Spoken Tagalog – English
Contact Person in Case of Eric D. Garduce
Emergency +63.936-***-****
CHARACTER REFERENCE
Ms. Ofelia Coral Accountant / Supervisor
Princesa Garden Island Resort & Spa
Puerto Princesa City, Palawan
Mr. Noel Barrameda El Nido Resorts Manager
Ten Knots Development Corp.
El Nido, Palawan
Ms. Ayn Catalan Human Resource Manager
Ten Knots Development Corp.
El Nido, Palawan
Mr. Thidy Simeon Front Office Asst. Supervisor
Miniloc Island Resort - TKDC
El Nido, Palawan
Engr. Ric Manglicmot MENRO – Designate
Brooke’s Point, Palawan
I hereby certify that the above information is true and correct. Arveeh V. Garduce
Applicant
Contact this candidate