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Front Office Customer Service

Location:
Puerto Princesa, MIMAROPA, 5300, Philippines
Salary:
10-20$ per hour
Posted:
October 08, 2017

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Resume:

Arveeh Vargas Garduce

Bgy. San Pedro, Puerto Princesa City, Palawan

Contact No. : +63.915-***-****

Email Address : ac2ney@r.postjobfree.com

PROFESSIONAL QUALIFICATIONS

Ability to handle guest booking and complain, to lead front office staff, and extensive experience in customer service relations. Self-motivated and organized efficient work habits. Hardworking and multi tasking personality.

WORKING EXPERIENCE

REAPLUCK MARKETING

Puerto Princesa City

January 01, 2015 - Present

Finance Officer

Officer-in-Charge for Finance Department

Handling and Checking for Daily Sales Report

Assisting and Checking for Monthly Inventory

Checking for approval of all payables

Checking for all expenses

EL NIDO BAYVIEW HOTEL

Bgy. Corong-Corong, El Nido

August 01, 2014 – December 10, 2014

Front Office Head / Reservation Officer

Supervise Front Office Staff

Reservation Officer

Handling Guest Complain

Handling Guest Room Booking

Sales Reporting

Assisting Guest Request

Assisting Inventory

PRINCESA GARDEN ISLAND RESORT AND SPA

Puerto Princesa City

November 22, 2013 – April 20, 2014

Finance / Cashier

Cashiering

Sales Reporting

Assisting Guest Request

Assisting Inventory

LA CHARICA INN AND SUITES

Puerto Princesa City

June 16, 2013 – September 21, 2013

Front Office Associate

Assisting Guest for Check-in/Check-out

Handling Guest Complain

Handling Guest Room Booking

Cashiering / Telephone Operator

MINILOC ISLAND RESORT

Ten Knots Development Incorporated

El Nido, Palawan

September 24, 2011 – January 20, 2013

Front Office Associate

Officer-in-Charge for Front Office Department

Assisting Guest for Check-in/Check-out

Handling Guest Complain

Handling Guest Room Booking

Cashiering / Telephone Operator

LAGEN ISLAND RESORT

Ten Knots Development Incorporated

El Nido, Palawan

December 10, 2009 – September 24, 2011

Front Office Associate

Assisting Guest for Check-in/Check-out

Handling Guest Complain

Handling Guest Room Booking

Cashiering / Telephone Operator

MUNICIPALITY OF BROOKE’S POINT

Engineering Office

Brooke’s Point, Palawan

March - June 2007

Clerk / Encoder

Encoding Engineering Files

Assisting Engineering Field Project

PALAWAN AIRPORT VILLAGE HOTEL

Puerto Princesa City

April - June 2001

On-The-Job-Training / Receptionist

Assisting Guest for Check-in/Check-out

COMPUTER SKILLS * Word / Excel / Power Point

*Opera System Literate

* Fiesta System Literate

*Point Of Sale System (POS) Literate

SEMINAR / TRAINING ATTENDED

Basic Life Support Miniloc Island Resort

El Nido Resort, Palawan

October 8-9, 2011

First Aid Training Miniloc Island Resort

El Nido Resort, Palawan

October 6-7, 2011

Fire Fighter / Prosafe Lagen Island Resort

El Nido Resort, Palawan

July 16, 2010

Mastering Your Professional Image Lagen Island Resort El Nido Resort, Palawan

June 19, 2010

8th Southern Tagalog Asturias Hotel

Tourism Council Assembly Puerto Princesa City, Palawan August 2002

Red Cross / First Aid Training Palawan Polytechnic College Puerto Princesa city, Palawan

August 2001

Youth Mobilization & Palawan Polytechnic College

Capability Building on Puerto Princesa City, Palawan HIV – AIDS Prevention December 2000

Leadership & Personality Palawan Polytechnic College Development Puerto Princesa City, Palawan

September 2000

EDUCATIONAL ATTAINMENT

BACHELOR of SCIENCE in TOURISM

Course

PALAWAN POLYTECHNIC COLLEGE 1999 – March 2003

College

Puerto Princesa City, Palawan

NORTHERN PALAWAN INSTITUTE 1995 – March 1999

High School

Poblacion Taytay, Palawan

TAYTAY CENTRAL SCHOOL 1989 – March 1995

Elementary

Poblacion Taytay, Palawan

PERSONAL DATA

Sex Female

Civil Status Married

Citizenship Filipino

Height 5’2”

Weight 45 kls.

Date of Birth December 05, 1982

Place of Birth San Vicente, Palawan

Religion Iglesia ni Cristo

PARENTS

Mother’s Name Anecia Portes Lingcopines (deceased) Father’s Name Romeo Dela Pena Vargas

Permanent Address Sitio Arado 1, Bgy. Poblacion

Taytay, Palawan, Philippines

Language / Dialect Spoken Tagalog – English

Contact Person in Case of Eric D. Garduce

Emergency +63.936-***-****

CHARACTER REFERENCE

Ms. Ofelia Coral Accountant / Supervisor

Princesa Garden Island Resort & Spa

Puerto Princesa City, Palawan

Mr. Noel Barrameda El Nido Resorts Manager

Ten Knots Development Corp.

El Nido, Palawan

Ms. Ayn Catalan Human Resource Manager

Ten Knots Development Corp.

El Nido, Palawan

Mr. Thidy Simeon Front Office Asst. Supervisor

Miniloc Island Resort - TKDC

El Nido, Palawan

Engr. Ric Manglicmot MENRO – Designate

Brooke’s Point, Palawan

I hereby certify that the above information is true and correct. Arveeh V. Garduce

Applicant



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