Post Job Free

Resume

Sign in

Information Technology Support

Location:
Toms River, NJ
Posted:
October 07, 2017

Contact this candidate

Resume:

Bryan F. Hryszkanich

*** ********* ***.

TOMS RIVER, NJ 08755

ac2ndd@r.postjobfree.com

732-***-****

OBJECTIVE

Motivated Microsoft Certified Information Technology Professional with a diverse technology background looking to utilize my advanced analytical skills in a challenging position with growth potential.

EDUCATION

Computer Information Systems, Associates Degree July 1993 – August 1995

DeVry Technical Institute, Woodbridge NJ

Double majored in Computer Information Systems and Electronics Technician. Associates Degree in Applied Sciences in Computer information Systems.

Certifications

Microsoft Certified Professional – Windows XP

Microsoft Certified Information Technology Specialist - Windows 7

Microsoft Certified Information Technology Professional – Enterprise Desktop Administrator 7

Microsoft Certified Information Technology Specialist -Microsoft System Center Configuration Manager

Microsoft Certified Information Technology Specialist – Windows Server 2008 Network Infrastructure, Configuring

Microsoft Certified Information Technology Specialist – Windows Server 2008 Active Directory, Configuring

Microsoft Certified Information Technology Specialist – Windows Server Virtualization, Configuring

EXPERIENCE

Senior IT Engineer August 2017 – Present

Adaptive Solutions, Philadelphia, PA

Day to day support for multiple midsize to large law firms on their private cloud as well as project work upgrading firms to Windows 10 Enterprise.

While at Adaptive Solutions I have done the following:

Upgrade 4 client’s infrastructure from Windows 7 to Windows 10. .

Day to day onsite support for clients.

Created a standard build for Windows 10 for 2 clients including designing an OU structure for testing and production and all policies governing their required settings.

Support for Office 365 and Azure

Senior IT Engineer April 2004 – August 2015

Cantor Fitzgerald, Shrewsbury, NJ

SMS Design & Administration (eventually converted to Big Fix), packaged all applications for North America using Wise Package Studio, Configured RIS servers in all North America branch offices and eventually upgraded them to WDS, Active Directory tasks such as user and email creation/modification/deletion, senior IT support contact for all desktop technicians. Part of the Windows 7 team to design a standard build and GPOs which govern them.

While at Cantor Fitzgerald I have done the following:

Designed the SMS 2.0 architecture for all of North America.

Designed the Big Fix architecture for all of North America.

Designed a Hyper-V test environment for application packaging test deployments.

Created a RIS image and set up all branch offices to be able to deploy OS through OSD.

After server 03 Sp2 upgrade configured WDS in mixed mode to continue support for XP.

Created a standard build for Windows 7 for deployment via WDS.

Serviced Windows 7 Image files both online and offline using ImageX and DISM.

Packaged all applications using Wise Package Studio and WinINSTALL.

Wrote a custom C#.net application for the helpdesk to use to create/terminate accounts.

Project planning for all new offices built within North America.

Created team SharePoint sites, custom document libraries and workflows.

Acted as a go to support person for lesser trained technicians who required extra assistance with troubleshooting problems.

Managed all vacation/sick time of all desktop technicians in the United States.

Network Admin/ Trade Floor Support September 2000 – April 2004

Bank Of Montreal, New York City, NY

Support for approximately 150 traders and 100 bankers locally and 50 remote users. Day to day support and administration consisted of user creation, modification/deletion, user right permissions, and application support for all major trading platforms such as Canpros, ILX, U2, Brass, UMA, Pink Sheets, Bloomberg, Market Center, Belzberg, NASDAQ Workstation, Fidessa, Reuters, ADP, BONY, DTC.

Aside from daily support while at BMO, I also:

Created/maintained all Ghost images for each department for PC imaging.

Created a virtual test environment with VMware

Created a support intranet site

Was the lead tech, training and assisting lesser trained technicians

IT Consultant March 1999 – September 2000

Consultis, Parsippany, NJ

Oppenheimer Capital

Y2k Consultant

Set up VLANs consisting of NT4 servers, SQL 7.0, SMS 2.0 & Exchange 5.5 for testing and development of in house and third party appl4ations for Y2K testing. Assisted in planning, implementation and testing phases of the move from downtown to a new midtown location.

Responsibilities included:

Collecting detailed routing information on all applications, server configurations and TCP/IP configurations for all workstations.

Convert from a Novell environment to an NT environment (i.e. NDS to NT, GroupWise to Exchange and token ring to Ethernet conversion).

Linux file and folder restores via the command line.

Managed Linux print queues.

Motorola

SMS Administrator

SMS configuration and for day to day operations.

Responsibilities included:

Granting/revoking rights to classes and instances for authorized users.

Build child sites for all satellite offices in the eastern division.

Package and deploy applications

Run hardware reports for hardware refresh

Network/Desktop Consultant January 1997 – March 1999

Goldman Sachs, New York, NY

Network/desktop support for 1000+ users in equities trading and investment banking.

Responsibilities included:

Install, configure and support workstations and servers.

Responsible for backups/restores of 40+ servers.

Used a combination of Visual Basic and NT4 Resource Kit to create network programs to simplify daily tasks performed by IT.

Created IBG Systems Intranet website as well as some in house applications for the helpdesk/networking group.

2nd Level Support Technician/ Technical Trainer August 1995 – January 1997

United Parcel Service, Parsippany, NJ

After starting as an entry level helpdesk technician I was quickly promoted to 2nd level support and ultimately became one of the technical trainers for all new technicians in NJ as well as two outsourced offices in Michigan and Arizona.

Responsibilities included:

Providing analytical approach to troubleshooting software via telephone and LapLink to all UPS customers, data center employees and drivers.

Used SQLTalk to examine and rebuild corrupt databases.

Train new users as well as newly promoted 2nd level users.

Created a technical support reference database for first level technicians to use as a guide in troubleshooting common calls.

Helped create a support desk intranet site.

2nd level lead technician

Certifications

MCP

MCITP

MCTS

Languages

C#.net

PowerShell

VBscript

HTML

CSS

XML

Operating Systems

Windows NT

Windows 2000

Windows XP

Windows Vista

Windows 7

Server 2003

Server 2008

Applications

Active Directory

Group Policy

TCP/IP

DHCP

DNS

RIS/WDS

ImageX

DISM

SMS

Big Fix

SCCM

MDT

ACT

MAP

VMWare

Hyper-V

RDS

Dameware

GoverLAN

Applications

Trading Floor

Canpros

Royal Blue Fidessa

Bloomberg

NASDAQ

Brass/UMA

ILX

Thomsone One

Reuters Plus

Newswatch

MarketCenter

BONY

Triad

Autex

Instinet



Contact this candidate