Information Technology Support
Resume:
Bryan F. Hryszkanich
TOMS RIVER, NJ 08755
************@***.***
OBJECTIVE
Motivated Microsoft Certified Information Technology Professional with a diverse technology background looking to utilize my advanced analytical skills in a challenging position with growth potential.
EDUCATION
Computer Information Systems, Associates Degree July 1993 – August 1995
DeVry Technical Institute, Woodbridge NJ
Double majored in Computer Information Systems and Electronics Technician. Associates Degree in Applied Sciences in Computer information Systems.
Certifications
Microsoft Certified Professional – Windows XP
Microsoft Certified Information Technology Specialist - Windows 7
Microsoft Certified Information Technology Professional – Enterprise Desktop Administrator 7
Microsoft Certified Information Technology Specialist -Microsoft System Center Configuration Manager
Microsoft Certified Information Technology Specialist – Windows Server 2008 Network Infrastructure, Configuring
Microsoft Certified Information Technology Specialist – Windows Server 2008 Active Directory, Configuring
Microsoft Certified Information Technology Specialist – Windows Server Virtualization, Configuring
EXPERIENCE
Senior IT Engineer August 2017 – Present
Adaptive Solutions, Philadelphia, PA
Day to day support for multiple midsize to large law firms on their private cloud as well as project work upgrading firms to Windows 10 Enterprise.
While at Adaptive Solutions I have done the following:
Upgrade 4 client’s infrastructure from Windows 7 to Windows 10. .
Day to day onsite support for clients.
Created a standard build for Windows 10 for 2 clients including designing an OU structure for testing and production and all policies governing their required settings.
Support for Office 365 and Azure
Senior IT Engineer April 2004 – August 2015
Cantor Fitzgerald, Shrewsbury, NJ
SMS Design & Administration (eventually converted to Big Fix), packaged all applications for North America using Wise Package Studio, Configured RIS servers in all North America branch offices and eventually upgraded them to WDS, Active Directory tasks such as user and email creation/modification/deletion, senior IT support contact for all desktop technicians. Part of the Windows 7 team to design a standard build and GPOs which govern them.
While at Cantor Fitzgerald I have done the following:
Designed the SMS 2.0 architecture for all of North America.
Designed the Big Fix architecture for all of North America.
Designed a Hyper-V test environment for application packaging test deployments.
Created a RIS image and set up all branch offices to be able to deploy OS through OSD.
After server 03 Sp2 upgrade configured WDS in mixed mode to continue support for XP.
Created a standard build for Windows 7 for deployment via WDS.
Serviced Windows 7 Image files both online and offline using ImageX and DISM.
Packaged all applications using Wise Package Studio and WinINSTALL.
Wrote a custom C#.net application for the helpdesk to use to create/terminate accounts.
Project planning for all new offices built within North America.
Created team SharePoint sites, custom document libraries and workflows.
Acted as a go to support person for lesser trained technicians who required extra assistance with troubleshooting problems.
Managed all vacation/sick time of all desktop technicians in the United States.
Network Admin/ Trade Floor Support September 2000 – April 2004
Bank Of Montreal, New York City, NY
Support for approximately 150 traders and 100 bankers locally and 50 remote users. Day to day support and administration consisted of user creation, modification/deletion, user right permissions, and application support for all major trading platforms such as Canpros, ILX, U2, Brass, UMA, Pink Sheets, Bloomberg, Market Center, Belzberg, NASDAQ Workstation, Fidessa, Reuters, ADP, BONY, DTC.
Aside from daily support while at BMO, I also:
Created/maintained all Ghost images for each department for PC imaging.
Created a virtual test environment with VMware
Created a support intranet site
Was the lead tech, training and assisting lesser trained technicians
IT Consultant March 1999 – September 2000
Consultis, Parsippany, NJ
Oppenheimer Capital
Y2k Consultant
Set up VLANs consisting of NT4 servers, SQL 7.0, SMS 2.0 & Exchange 5.5 for testing and development of in house and third party appl4ations for Y2K testing. Assisted in planning, implementation and testing phases of the move from downtown to a new midtown location.
Responsibilities included:
Collecting detailed routing information on all applications, server configurations and TCP/IP configurations for all workstations.
Convert from a Novell environment to an NT environment (i.e. NDS to NT, GroupWise to Exchange and token ring to Ethernet conversion).
Linux file and folder restores via the command line.
Managed Linux print queues.
Motorola
SMS Administrator
SMS configuration and for day to day operations.
Responsibilities included:
Granting/revoking rights to classes and instances for authorized users.
Build child sites for all satellite offices in the eastern division.
Package and deploy applications
Run hardware reports for hardware refresh
Network/Desktop Consultant January 1997 – March 1999
Goldman Sachs, New York, NY
Network/desktop support for 1000+ users in equities trading and investment banking.
Responsibilities included:
Install, configure and support workstations and servers.
Responsible for backups/restores of 40+ servers.
Used a combination of Visual Basic and NT4 Resource Kit to create network programs to simplify daily tasks performed by IT.
Created IBG Systems Intranet website as well as some in house applications for the helpdesk/networking group.
2nd Level Support Technician/ Technical Trainer August 1995 – January 1997
United Parcel Service, Parsippany, NJ
After starting as an entry level helpdesk technician I was quickly promoted to 2nd level support and ultimately became one of the technical trainers for all new technicians in NJ as well as two outsourced offices in Michigan and Arizona.
Responsibilities included:
Providing analytical approach to troubleshooting software via telephone and LapLink to all UPS customers, data center employees and drivers.
Used SQLTalk to examine and rebuild corrupt databases.
Train new users as well as newly promoted 2nd level users.
Created a technical support reference database for first level technicians to use as a guide in troubleshooting common calls.
Helped create a support desk intranet site.
2nd level lead technician
Certifications
MCP
MCITP
MCTS
Languages
C#.net
PowerShell
VBscript
HTML
CSS
XML
Operating Systems
Windows NT
Windows 2000
Windows XP
Windows Vista
Windows 7
Server 2003
Server 2008
Applications
Active Directory
Group Policy
TCP/IP
DHCP
DNS
RIS/WDS
ImageX
DISM
SMS
Big Fix
SCCM
MDT
ACT
MAP
VMWare
Hyper-V
RDS
Dameware
GoverLAN
Applications
Trading Floor
Canpros
Royal Blue Fidessa
Bloomberg
NASDAQ
Brass/UMA
ILX
Thomsone One
Reuters Plus
Newswatch
MarketCenter
BONY
Triad
Autex
Instinet
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