Machine Operator Customer Service

LOMBEH WILSON

**** ***** *** * #** New Hope, Minnesota 55428 ************@*****.*** 763-***-****

Highly motivated supervisor with experience in monitoring, coordinating and controlling medium to large groups of employees to achieve organizational goals; excellent interpersonal skills and ability to collaborate with customer teams to identify and remedy quality issues; well-versed in all aspects of production including inventory management, quality improvement and safety programs, scheduling and maintenance; ability to train and motivate teams to peak performance.

SUMMARY OF QUALIFICATIONS

Continuous Quality Improvement

Supervisory Skills

Workplace Safety

Cost/Inventory Control

Production Planning

Time Management

Lean Manufacturing

Forecasting & Risk Management

Coaching and Motivating Others Employee Engagement

Month-and Year-End Closings

Cash Flow and Budget

Tax Analysis and Reporting

Internal Audits

Financial Planning and Strategy

GAAP Financial Reporting

Preventive Maintenance

Material Management

Strategic Planning

PROFESSIONAL EXPERIENCE

MACHINE OPERATOR / PELLET CHARGER January 2015 – Present

FEDERAL PREMIUM AMMUNITION Anoka, Minnesota

Operate production equipment in a safe and proficient manner to ensure that safety and maintenance are maintained at all times.

Scrutinize and test components at initial and final inspection after completing assemblies to ensure it conforms to the stipulation and quality requirements. Operate and maintain a variety of automated equipment, handheld tools and bench machinery for product assembly.

Ensure timely preparation and availability of all production materials to avoid shortage during production. Inspect all finished goods, checking for maintenance in production quality and standards.

Responsible for other related work as assigned

MACHINE OPERATOR/PRODUCTION TEAM LEAD January 2014 – December 2014

PHILLIPS & TEMRO INDUSTRIES Eden Prairie, Minnesota

Supervised efficiency, productivity, and quality of operator's output. Assisted production group leaders with daily production issues and report identified issues for corrective action. Managed and improved production processes to enhance product quality and maximize efficiency.

Developed and implemented the practice of continuous improvement processes and developed and maintained a safe work environment to meet all health and safety standards.

Examined and test components and completed assemblies for conformance to specifications and quality requirements. Operated and maintained a variety of automated equipment, handheld tools and bench machinery for product assembly.

Effectively managed employees’ performance including appraisals, support, training, discipline, planned and managed resources to consistently meet production, quality, and cost goals.

Completed production plans by scheduling and assigning personnel; accomplishing work results; establishing priorities; monitoring progress; revising schedules; resolving problems; reporting results of the processing flow on shift production summaries.

Contributes to team effort by accomplishing related results as needed.

STAFF ACCOUNTANT September 2012 – December 2013

ARVIG Perham, Minnesota

Prepared consolidated internal and external financial statements by gathering and analyzing information from the general ledger system and from departments.

Maintained and balances an automated consolidation system by inputting data; scheduling required jobs; verifying data. Analyzed information and options by developing spreadsheet reports; verifying information.

Prepared general ledger entries by maintaining records and files; reconciling accounts. Prepared payments by accruing expenses; assigning account numbers; requesting disbursements; reconciling accounts. Developed and implemented accounting procedures by analyzing current procedure; recommending changes.

Answered accounting and financial questions by researching and interpreting data. Provided accounting support for mergers and acquisitions by reviewing financial information; converting data to general ledger system; obtaining supplementary information for preparing financial statements. Protected organization's value by keeping information confidential.

Updated job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. Accomplishes accounting and organization mission by completing related results as needed.

ENROLLMENT REPRESENTATIVE February 2010 – September 2012

MINNESOTACARE, STATE OF MINNESOTA Brainerd, Minnesota

Determined eligibility for health care programs within the Department of Human Services (DHS) by applying a myriad of interrelated and complex policies that are unique to each program, applicant, and enrollee.

Used DHS electronic data management and workflow systems to review the application and determined which eligibility determinants and guidelines are applicable for each application.

Provided excellent customer service via telephone and in person, using Language Line interpretive services to communicate with customers who do not speak English.

Analyzed application or case documentation using unique case characteristic to locate and assemble relevant policy and procedure information, extract detail needed to formulate the appropriate approach to the case and determined which eligibility determinates are applicable.

Evaluated and compared the data provided against that available through other sources to assess internal consistency and integrity. Reported instances of significant inconsistency or potential false reporting to the department’s fraud unit.

MACHINE OPERATOR/MANUFACTURING ASSOCIATE May 2007 – December 2009

DONATELLE New Brighton, Minnesota

Successfully operated equipment such as Sonic Welding Machine, Laser Welder, Pad Printer, Leak Tester and Auto-bagger and also operated one or more Injection Molding Presses.

Visually inspected and gauging of parts for foreign material and defects per work instructions and successfully used a microscope and other tools to determine the part quality and referred all deficiencies to production support personnel.

Accurately completed all appropriate paperwork and entered data into the computer. Maintained a safe and clean work area per safety manual and Part Specific Work Instructions.

UNV LOGISTICS OFFICER/WAREHOUSE SUPERVISOR October, 2004 – January, 2007

UNITED NATIONS ASSISTANCE MISSION IN AFGHANISTAN Kabul, Afghanistan

Ensured proper coordination between Sections like Logistics, Fuel, MovCon, AirOps, and Supply. Identified all logistics needs and control equipment maintenance in each location in the Sector AOR and coordinate the re-supply.

Managed supply requests from different locations in the sector area of responsibility, prepare consolidated demand for materials and equipment. Managed and monitor the strategic stocks including drinking water, communications equipment, vehicles, and aircrafts.

Used the computerized warehousing system to analyze stock history data in order to maintain an efficient and reliable automated inventory-stock control system; reviewed stock levels at a regular base to ensure adequate stock levels are maintained; reviewed requisitions, pick lists and issuing and receiving documents.

Reviewed work for accuracy, completeness, and compliance with established procedures; initiate physical inspections and controls ensuring that stock is stored, rotated and disposed of effectively; maintained good work standards in relation to stock handling, record keeping, purchasing and warehousing methods.

Carried out frequent staff work reviews and prepare periodic performance appraisal reports as required; review mission requirement for General Services’ supplies and equipment; prepare related cost estimates and monitor budget performance; assisted in preparing General Services’ Annual Procurement Plan for supplies and services. Perform related and other special duties as assigned by the Warehouse Manager and periodic administrative duties.

EDUCATION AND TRAINING

CANDIDATE MASTER OF SCIENCE IN MANUFACTURING ENGINEERING

UNIVERSITY OF ST. THOMAS St. Paul, Minnesota

MASTER OF BUSINESS ADMINISTRATION (MBA) IN FINANCE

DEVRY UNIVERSITY Edina, Minnesota

BACHELOR OF BUSINESS ADMINISTRATION (BBA) IN ACCOUNTING

UNIVERSITY OF LIBERIA Monrovia, Liberia

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