Executive Assistant Office
Resume:
AMARIS B. ROBERTS
Hyattsville, MD 20785
***************@*****.***
EDUCATION: University of Maryland Baltimore County
Major: Psychology
B.A. May 2011
COMPUTER SKILLS: Proficiency with PeopleSoft Oracle, API, SPSS and Microsoft Office (Word, Access, Excel, Publisher, Project, Outlook, Share Point & PowerPoint)
January 2016- Present Georgetown University Hospital, Washington, DC
Executive Assistant II
Performs payroll functions for the department, which includes calculating payroll for the department cost centers, maintenance of payroll files and records, processing special check requests, lump sums and time sheet corrections, responding to payroll questions, researching payroll discrepancies, and distributing paychecks and pay stubs
Assisted with transitioning of timekeeping system from paper to paperless. This entailed developing a process that allowed ease of use, functionality and adequate record-keeping of time and attendance
Purchases office supplies, clinical supplies and furniture for the Department of Surgery
Maintains department expense under budget through negotiating pricing with various vendors
Coordinates special projects such as on boarding meetings which entails, ensuring incoming physicians and providers are acclimated to various hospital logistics such as parking, direct deposit procedures, tax information, furniture coordination and licensure fees, if applicable
Serves as liaison with Accounts Payable to resolve vendor queries and the Medical Staff Affairs office to coordinate the credentialing of thirty attending physicians and mid-level practitioners within the oncology, vascular, thoracic, general and breast surgery services
Organizes and conducts special projects as assigned by the Administrator, including but not limited to, Department of Surgery Annual Report, Medicare Time Study, Joint Commission Accreditation, Health Care, Certification, Site Visit preparations, Faculty Evaluations, and Space Utilization and Re-Design Projects
Processes reimbursements and invoices for the Department of Surgery, Plastic Surgery, and Center for Wound Healing
Assists with training new Executive Assistant IIs upon hiring
Maintains office equipment, including A/V equipment, copier and fax machines, and service requests
Coordinates retreats and seminars for physicians and staff relating to communication, team-building, leadership, and office morale. This entails making sure venue logistics are appropriately managed and rates for overnight stay and other activities are adequately met
Manages confidential and sensitive files, records that contain salary, personal identifiable information and patient medical records
Assists with executive assistant duties for multiple providers in the department during staff transitional periods, this includes writing letters of recommendation for faculty, physicians, and medical students, planning local and international travel and calendar management
Assist with on-boarding of new employees. Work with new hires to obtain badge, parking, tax and medical paperwork.
Coordinates administrative matters regarding the responsibilities of the Administrator of the Department of Surgery which includes, but are not limited to: planning, preparing, and compiling necessary information and materials for routine activities and special projects
August 2013 - January 2016 Georgetown University Hospital, Washington, DC
Executive Assistant I
Conducted financial analysis to support department decision making; tracked several business processes including invoice/check requests reconciliation and employee reimbursements
Received visitors for the Chairman, Administrator, Clinical Administrators and Administrative Assistants, which included patients and high level hospital executives
Provided direct clerical assistance to the Administrator and Clinical Administrator by maintaining their calendars and arranging appointments
Coordinated and processed credentialing applications for surgical privileges and faculty appointments, verified training and education, licensure, and recommendations
Served as liaison in the Chairman’s Office to a wide range of medical center personnel and individuals outside of the institution and completed administrative tasks
January 2012- February 2013 Quadrant Staffing- Georgetown University Hospital, Washington, D.C.
Sterile Processing Technician
Maintained inventory of supplies and materials to include documenting usage, issuing, receiving and reordering as assigned
Sorted, loaded, and unloaded equipment and instruments according to hospital policies and procedures
Ensured specialty carts were stocked and ready for immediate use
Transported surgical instruments, draping material, intravenous solutions, and equipment into the operating room
Followed a case card to prepare surgical carts for surgeries
December 2010 - May 2011 Montgomery County Hotline, Rockville, M.D.
Call Counselor, Emergency Intervention Specialist
Adhered to all hotline safety policies, procedures, and rules to counsel callers
Provided supportive and reflective listening services to troubled callers
Developed a call report after each call, which included stating caller’s problem, caller’s history and solutions
Sent emergency intervention to extremely troubled callers as needed
Demonstrated a commitment to professional growth by participating in on-the-job training opportunities and training sessions
June 2010 - September 2010 Temporary Staffing Incorporated, Washington, D.C.
Administrative Assistant
Maintained contracts for private parties
Coordinated conference rooms and any special needs such as A/V equipment, work stations, food & beverage
Received and screened visitors, telephone calls, and directed calls and visitors to appropriate staff member
Typed and edited letters, memos, minutes of division meetings and other documents in final form
Distributed incoming correspondences and reviewed outgoing correspondences for manager’s signature
Coordinated reservations and seating arrangements to optimize the efficiency of conferences/meetings
October 2005 - August 2006 Department of Transportation, Washington, D.C.
Federal Aid Assistant
Assisted the IT Specialist in updating the Standard Operating Procedures (SOP) using Microsoft Word
Reviewed segments of program records, such as completed data collection forms or answered requests regarding the currency or completeness of routine data involving calculations or validation methods
Completed the year-end report for the division using Microsoft Excel and Word
Maintained office files and archived the files to be shipped
Coordinated logistics for workshops; negotiated with hotel staff regarding meeting rooms, conference services, and reservations for workshop participants and program staff
Handled logistical support for recurring meetings and/or conferences that typically involved participants at a high level
Assisted office personnel (which consisted of 20 employees)in converting a paper system to paperless by scanning documents
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