Manager Microsoft Office

Michael B. Archard

*********@***.***

*** ******* ***** ** **********, AL 35803 (H) 256-***-**** (C) 256-***-****

Professional Profile

I am a highly motivated and effective team-player with experience working with domestic and international customers. I set realistic objectives while consistently achieving and exceeding them. Able to effectively coordinate multiple projects in a fast-paced environment and have been recognized by my colleagues for skills in resolving difficult issues with professionalism and diplomacy. Maintain customer contracts/agreements with the responsibility to interpret, administer changes, communicate expectations, perform follow-up activities, and close out the contract once it is fulfilled. Routinely monitor terms and conditions along with risk analysis to minimize overall risk to the organization. I have proven my ability to generate positive referrals and repeat business. Granted a Secret level Clearance 11/21/12.

Core Competencies

Finance & Accounting

Cost & Schedule

Market Analysis

Business & Contract Law

Contract Administration

Analysis Techniques

Customer Satisfaction & Retention

Data Systems

Project Control & Negotiations

Key Accomplishments

ZENITH ELECTRONICS & AVNET ELECTRONICS

Established Credit Department from the ground up for both companies.

KEYSTONE FOODS

Relocated Credit Department from Philadelphia to Huntsville.

Worked with IT group to develop customer EDI (electronic data interchange).

Maintain current DSO (day’s sales outstanding) of less than 14 days on net-10 term.

ZENITH ELECTRONICS

Decreased receivables from $1.2M over 6 months old to zero in 90 days.

Professional Experience

Rightway Foods

Business Manager/Driver Sept. 2013-Present

Responsible for the daily bank deposits of the store.

Handle stocking store and prep each day before store opens.

Deliver food to customers and resolve disputes as related to deliveries.

Worked for Rightway Foods on a part time bases since 2009.

Managed Solutions March 2013-Aug-2013

Cash Application Specialist

Temporary Job Assignment at Earthlink.

Responsible for the cash applications for customer accounts using various internet sites to retrieve banking information.

Responsible for banking reports and deposits on a daily bases.

Responsible for balancing accounts receivables to monthly billing cycles.

Post credit card payments using various internet sites to pay customers account balances.

Responsible for the research and resolution of customer short pay/deductions on my assigned accounts.

Resolved customer complaint issues to satisfy customers accounts.

Innovative Solutions

Project Control Analyst Oct-2012-Jan-2013

Temporary Job Assignment at SAIC.

Responsible for an assigned customer base of government sub-contractors to SAIC.

Handle travel request for sub-contractors once approved by appropriate manager. Responsible to make sure funds are available on contract to allow approval of travel. Respond back to the approval manager if funds are not sufficient to approve travel and make the changes necessary to approve travel request.

Responsible for the realignment of contract hours of selected sub-contractors personnel as directed by approving manager.

Use work breakdown structure (WBS) to allot time percentages of personnel and report back to sub-contractors.

Responsible for the approval of contract funds to sub-contractors once major contract is awarded.

Duties involved the use of Cost point, Access, Excel, Word, Deltek and Morado software.

Weathertech Distributing Company, Inc.

Cash and Collections Jan-2011-Nov-2011

Responsible for the collection of accounts receivable on Heating and Air Conditioning Equipment.

Obtain month ending receivables from banking institution then parse and create aging in Excel to distribute to staff to use for monthly collections.

Set goals and objectives for the accounts receivable department.

Work with marginal customers to work out payment arrangments using joint check procedure to minimize risk.

Assign aged accounts receivables to outside collection agency or our corporate attorney once collection efforts have been exhausted.

Handle bankruptcy paperwork on accounts when received.

Work with Sales Department and Warranty Department to resolve account issues.

Keystone Foods, LLC - Huntsville, AL

Corporate Cash Applications/Collections/Contracts 2002-2010

Established Credit Department in Huntsville from Philadelphia.

Hired staff to work collections.

Responsible in setting the Credit Department objectives.

Responsible for maintaining company contracts. I reviewed terms and conditions along with running risk analysis to minimize loss to the company.

Oversee total receivables of $160M-$200M per month. Work with bank to post daily collections through online imaging access. Review annual contracts to ensure compliance with company objectives. Work with sales group to sell to international customers. Establish letters of credit for higher-risk international and domestic customers. Work with attorney to place delinquent accounts for collection. Serve on credit organization team to discuss ways to resolve customer collections and slow-pay issues.

Wrote procedure manual for the department.

Work with the IT group to develop customer EDI (electronic data interchange) transmission for payment of outstanding receivables.

Arrow Electronics - Huntsville AL

Sales Representative 2000-2002

Worked on an assigned territory to develop and grow sales

Worked with the Credit Department to credit-qualify marginal customers.

Enlarged the electronics division customer base while servicing existing customers needs.

Met or exceeded goals each quarter.

Zenith Electronics - Huntsville, AL

Cash Applications/Collections 1998-2000

Developed Credit Department and hired personnel.

Oversaw receivables and cash postings of $22M.

Held yearly one-on-one process reviews for each employee.

Worked hands on with staff to pinpoint and correct system issues; enhanced system to respond to orders being shipped to customers to resolve Liens on accounts receivables.

Responsible for filing and releasing of Liens when necessary to reduce risk to company.

Responsible for a staff of 7

Education & Professional Development

University Of Alabama - Huntsville (UAH): Bachelor of Science - Finance

Calhoun Community College: Associate of Applied Science - Business Administration

Phil Crosby: Quality Education Seminar

Mason Dixon Toastmaster's International

Keywords

Cash Applications Analysis Collections techniques, bachelor's degree, business administration, business and contract law, contract administration, cost and schedule, data systems, electronic spreadsheet, EVM requirements, fast paced environment, finance and accounting, international suppliers/contractors, market analysis, Microsoft Office, negotiations, price, project control, Security clearance, team environment, word processing, workstation tools

Computer Systems, Software, & Tools

Oracle; Microsoft Office -- Word, Excel, Powerpoint Costpoint, Access, Deltek, AS400, Unix,D&B

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