Abhi Sarkar, Scrum Master, PMP
Shakopee, MN
ac2n3n@r.postjobfree.com
https://www.linkedin.com/in/abhi-sarkar-ab1176142/
IT, HEALTHCARE, RETAIL AND FINANCE PROGRAM/PROJECT MANAGER
Insightful and result driven professional with extensive experience within IT, retail, finance and healthcare industries. Major work with IT and business program/project management specifications, requirements specification analysis (RSA), financial and budget planning, risk analysis, solution delivery, e-GRC, Audit, QA analysis, end to end testing, JAD, RUP, JIRA, JAMA sessions, RFP/RFI, SOW, NPS and legal documentation, legacy systems; Claims Systems; Facets, HCPCS, HIPPA 4010, 5010, ICD9, ICD10, EDI, VAN, ATM, 835, 837, ERP systems; PeopleSoft HCM, CRM, SAP CRM, Procurement and Inventory, SaaS, POS, EDI, VAN, EDI, financial planning; mortgage, Investments; mutual funds, bonds and securities; etc., product development and management, Change Management, Risk Analysis, business and IT process and methodologies, and delivery management. Immersed in all the phases of IT and business process, software development lifecycle (SDLC), Agile Methodologies; Sprint planning, Scrum, Product Owner; product back log, Rally and Team environment; Velocity, Burndown and Burnup charts Kanban, Six Sigma, project planning, administration, and project management office (PMO). Effectively collaborate between business partners, technical development teams, IT stakeholders, and business owners.
AREAS OF EXPERTISE: Business and IT Planning Scrum Six Sigma Agile Methodologies Project Management (PMBOK) QA Process and Testing Program Management Reengineering Process Cost and Budget Analysis Product Development and Management Strategic Resource Allocation Outsourcing Offshore Delivery Asset Management Small Business Enhancements Customer and Vendor Relations Change Management Risk Analysis Contract Negotiations Supply Chain Management Compliance – Business, State, and Federal Regulations Training Benchmarking Delivery Management Presentations Pre-Sales and Post-Sales Support SDLC Waterfall Lifecycle Process
TECHNICAL EXPERTISE: UML, JAD, JIRA, JAMA RUP, UAT, SaaS, Kanban, Agile, Enterprise System Administration, SQL Queries and Reports, Queries, Crystal Reports, Planview, Visio, Win NT, Win 2000 Professional, Microsoft Office (Excel, Access, PowerPoint, Project), Clarity, SAP CRM, SCM, PeopleSoft HCM, HR/Payroll Latitude, Lawson, EMR, HCPCS, HIPAA 5010, ICD-9/10, NDC, ANSI, 270/271, 276/277, 278, 835, 837 VAN, EDI, Digital Portal, Mobile Applications
Business Development: RFP / RFI, SOW, NPS, IPA, TAP, Business Liaison and Marketing.
CERTIFICATION - Certified Scrum Master, PMP Certified, Six Sigma-Green Belt
TRAINING-SAP CRM, SCM, Lawson, PeopleSoft HCM, HR and Talent Management
PROFESSIONAL EXPERIENCE
Optum Care-United Health Group, Minneapolis, MN 2015-Present
IT Program Manager
Managed multiple projects worth over $27 million using Agile methodologies. Coordinated with project teams for IT development. Implemented Arizona Re-pipe for business owners and Implemented ASHA (Annual Senior Health Assessment) form for senior citizens, critical disease diagnosis, follow ups, data storage using Azure Server and updating required treatment plan. Partner in Project Investment planning, financial planning, estimates, forecasts, Clarity, SharePoint, preparing weekly and monthly budget trackers, providing weekly updates to business owners and stake holders, updating 7 block reports and program status reports.
Accomplishments and Contributions
Implemented supplemental patients and providers’ data into HEDIS STAR tool across the U.S. market and secured databank for launch.
Trained project team and business on Agile and Scrum metrics, Scrum process, and Kanban.
Current Projects: Implementing ACO (Accountable Care Organization) data implementation for Care Manager Application. Utah based claims and providers data; coordination with various functional teams to process claims in Facets and sending data to downstream systems. Saved $2million.
Ameriprise Financial Inc., Minneapolis, MN 2013-2015
Sr. Project Manager
Managed and executed multiple projects for corporate IT and business partners worth $25 million. Used Agile methodologies, Kanban, Six Sigma and Waterfall. Ensured safety of users and system files by backing up all files on the system to facilitate recreating the system after a hardware crash of a system disk drive, data storage in Azure Server. Coordinated delivery of appropriate technical resources for users. Coordinated and executed installation, maintenance, and upgrading computing systems and upgrading SharePoint. Assigned and maintained user account resources, reset passwords, loaded applications on the system, monitored system resources, and conducted the annual server component inventory.
Accomplishments and Contributions
Implemented Enterprise System Administration, product development, SaaS; vendor interface, security access, systems integration, alliances with UHG and BCBS; HIPPA 4010 to 5010 conversion, Medicare claims for Part A and Part B, EMR and HIPPA compliance and regulations.
Automated mortgage forms, bonds, improved mutual funds and application process, enhanced investments process and customers experience, implemented automated credit check information, auto generated mails to customers, security and e-GRC (Governance and Compliance) for IT and business. Saved $1.5million.
Target Corporation, Minneapolis, MN 2010-2013
Sr. Project Manager
Led $27 million system conversion. Collected business specification requirements (RSA), ensured compliance with IT, business, and other governing bodies in the U.S. and overseas. Focused on business process, customer relations, CRM, Azure Server, SharePoint, SaaS, change management, order management and sales improvement process, invoicing and billing, and vendor management. Used Agile Methodologies, Waterfall, Six Sigma; Rapid Improvement Process, Kaizen, DMAIC and PMBOK.
Accomplishments and Contributions
Migrated from MAXIMO legacy system to SAP-25+M dollars project.
Small business systems enhancements for various applications for global Target Technology Services-26+M dollars project. Saved 1.5M dollars.
All applications within Corporate Systems migrated to Win7 environment-27+M dollars project. Saved 1.5M dollars. Keystone global GIS for all locations, target.com-27+M dollars project. Responsible for improvising systems; Credit Management System, Vendor Management, Contractor Procurement and Team Member Management. Implemented compliance project for OFAC (Office of Foreign Assets and Control)-25+M dollars project. Saved 2M dollars.
Prior Experience and Accomplishments:
Sr. Project Manager-Ceridian-2008-2010-$28 million project, Saved $1.75 million
Sr. Project Manager-Home Depot-2006-2008-$25million project, Saved $1.5 million
Sr. Project Manager-Lowe’s-2003-2006-$25million project, Saved $1.5million
Sr. Project Manager-Wal-Mart-2000-2003-$28million project, Saved $1.75million
Sr. Project Manager-Best Buy-1999-2000-$20million project, Saved $1.75million
Sr. Business Analyst/Project Leader-KPMG-1996-1999-$17million project, Saved $1million
EDUCATION
Master of Arts in Human Resources Management, Marymount University, VA
Master of Arts in Personnel Management & Industrial Relations, LNMI
Awards: Bravo-Optum, Best PM, Financial Planner and Team Player-Target and Lowe’s.