Customer Service Manager
Resume:
Penny Harvey
Sparta, WI. ****6
P: 224-***-****
***************@*****.***
Objective
To work for a progressive organization in highly motivating and challenging environment that provides the best opportunities to grow and utilize my potential to the fullest to achieve the organization's goal while achieving my personal goals.
Experience:
LensCrafters: Eye Care Adviser
August 2016 – Current
Pre assessments
Filing insurance
Fitting and measuring glasses
Schedule appointments
BMO Harris Bank: Customer Service Rep
July 2014 – June 2016
Exceptional customer service
Knowledgeable on products and policies
Top 10% in company for revenue
PNC Bank: Universal Banker
April 2010 – May 2014
5 star employee
EIQ captain
Referrals that are trending up (#1 in the region for 3rd quarter referrals)
New hire mentor
Dairy Queen: Assistant Manager
June 2004 – October 2007
Daily paperwork
Cash balancing of tills
Hiring and training
Payroll
Certified in food sanitation
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