Customer Service Accounts Payable

Experienced Professional in, Accounts Payable, VAT, FP&A, GL Accounting & Banking Service Specialist with French Language

ALOK KUMAR

WZ-25 Om Vihar Phase 3 Uttam Nagar New Delhi -110059

****.********@*****.***

+91-925*******

Seeking an opportunity to Exhibit and enhance my Skills, Knowledge in a progressive and dynamic organization and make a significant impact and contribute for the growth of organization.

PROFILE AND STRENGTHS

• Having 9 years of experience in MNC Organizations.

• Proven strength in Banking Services, Accounts Payable, GL Accounting, VAT, FP&A with French Language

• Effective Communication skills.

• Highly motivated and goal-oriented, with demonstrated professionalism.

• Good Analytical & Presentation Skills.

• Dedicated & Quick Learner.

• Adaptive towards Corporate Culture & Behavior.

• Ability to perform under pressure.

Professional Experience:

Current Organization : Ericsson Global India Pvt. Ltd (India, Gurgaon)

Designation : Indirect Tax Specialist

Duration : From September 2015 till date

Roles & Responsibilities: (RSSA/RMEA/EMEA Region)

• VAT Working preparations for Accrual based entities and cash based entities, VAT Return filing and Payment of Tax to respective Tax Authorities through online/paper mode

• Identification of the likely VAT treatment of various transactions for African & Middle East & European countries.

• Identification of Sales & Purchases transactions on which African & Middle East countries would be required to charge output & Input VAT respectively and the applicability of exemptions;

• Treatment of Imports and Exports (Reverse charge mechanism)

• Secure Quality of work and review the VAT Workings for Team- Members

• Preparation of Reconciliation & SOX Compliances.

• Preparation of forecast for VAT payments

• Passing Necessary Journal Voucher to Expense off the Non-Claimable items & adjustments as per business requirements

• Preparation to VAT Forecast Schedule which helps Treasury Team to release the VAT Payments

• Effective Communication with AP Manila Team, Sourcing Team for rectification of Invoice related issues.

• Manage Indirect Tax Audits upon receipt of an audit notification from SARS

• Collaborate with Tax Counsel team for new Tax Code activation, changes in Tax Codes & master data updation

• Assist team member to understand the Tax law in French

• Successfully Migration of Indirect Tax (VAT) for RMEA Region

Cross Training: CCA Process (FP&A)

• Developed understanding on cost center management & analysis, master data updates

• Preparation of opex to ensure that cost is getting booked correctly & in line with past trends

• Posting of accrual/Provision during the month end

• Preparation of forecast on the basis of past actual data

Cross Training: GCTC Process (International Payments Process)

• Procedure to execute manual payment related to VAT & Reverse VAT

• Validation of manual payment request and ensure about the supporting documents

• Developed understanding on cash flow preparation

Rewards Recognition & Achievements

• Awarded with Business excellence award (ACE Award) twice for Quality & Initiative taken within Taxation Process.

• Implemented several ideas that helped in process standardization.

• Successfully Migration of Indirect Tax (VAT) for RMEA Region

Previous Organization : PwC (India, Gurgaon)

Designation : Senior Consultant

Duration : December 2014 to Aug’15

Roles & Responsibilities:

Client: Triguna Hospitality Ventures, Gurgaon

Project: Project Cost Reconciliation

• Compared previous year’s project cost report vs. actuals booked in system

• Mapped all relevant project cost & identified the differences for different entities

• Verified the PO’s register, LOA & WCR

• Managed information flows from other areas of finance and project team to resolve reconciliation queries

• Suggested improvements to standardize the process of project & finance team

• Performed inventory analysis, preparation of check-list for the warehouse.

Client: SAAB India Pvt. Ltd

Project: Internal Control over Financial Reporting

•

• Walk though of processes P2P, Payroll & Fixed Assets & identified the Risk

• Prepared the Risk Control Matrix

• Prepared Narratives for Purchase to Pay, Payroll & HR

• Suggested process gaps to the management

Client: Bharti Airtel Limited, Gurgaon

Market: Francophonic Countries

Project: Accounting Manual & Reconciliation of Strategic Vendors

• Prepared accounting manuals of Bank reconciliation & Common Cost Allocation as per existing processes by coordinating with the respective teams

• Secured acceptance & sign off from the process owner

• Worked on payment reconciliation & liaise with the concerned team in case of discrepancies

• Coordinated with French OPCOs for WHT Certificates & PO register.

• Performed 3 way checks, vendor reconciliation for contract closer.

Previous Organization : Ericsson Global India Pvt. Ltd (India, Gurgaon)

Designation : GAC Accountant

Duration : February 2014 to December 2014

Market : Francophonic Countries

Roles & Responsibilities:

• Approval of all the PO’s Opex & Capex in EB

• Financial Reporting and Closing into the ECON (Ericsson consolidation) as per Company Controlling Hub Requirements periodically

• Analyzing AR, AP and other provision statements and differences in between, reconciling and solving the differences

• Reconciliation of Financials at GLs, SLs, GRIR, OIM labels

• Passing Necessary JV, reversals as per business requirements

• Running Settlements, Orders (internal, service), networks, WBS, Sales order

• Executing SOX KCs for Parked JVs, Fixed asset depreciation, Manual adjustments in financials

• Reports on OIM Follow-up, CATs Error logs, Parking JV & Fixed Asset.

Previous Organization : EXL Services Pvt. Ltd (India, Gurgaon)

Designation : Senior Associates

Duration : August 2010 to February 2014

Market : France (American Express)

Roles & Responsibilities:

• Reviewed all Opex invoices and T&E Vouchers for appropriate documentation and ensured timely payment

• Processed treasury transactions (Inter Bank Transactions, Bank charges, and Foreign exchange payment), managed reconciliation of treasury product & other general ledger items

• Prepared monthly provision & performed Year end closing activity

• Processed urgent payments for vendors & Employees

• Prepared invoices for the services rendered.

• Collection of payments, recording & secured posting into oracle

• Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted.

Reporting & Team Coordinator:

• Preparation of monthly volume report as well as quality analysis

• Monitoring & distribution of workflow within the team

• Sharing of best practices within team, like accounting training, excel training

• Preparation of training plan for new joiners and impart the training

Process improvements:

• Resolved collection and invoices discrepancies matters

• Rectified escalated accounts payable issues from employees and vendors

• Setup and maintenance of vendor database

• Ensured no losses occur as a result of omission

Migration of new process (BSP Reconciliation)

• Prepared the process document according to the policies

• Evaluated current resources and analyze the application which is going to be used in new process

• Liaised with the French clients via live meetings & get all the training related to new process

Professional Achievements:

• Promoted as a Senior Analyst & afterwards Senior Associates

• Star performer Award, Customer Appreciation Awards & Extra miler Award

Previous Organization : HSBC (India, Hyderabad)

Designation : Customer Service Executive

Duration : September 2008 to August 2010

Market : France

Job Description:

• Account opening, account closing for corporate clients in France

• Processing domestic & international payment

• Distribution of work and assigning volume to team member

• Account and data maintenance for all types of accounts and transactions

• Preparation of daily volume chart & work on quality tracker

Professional Achievements:

• Star performer awards for various professional achievements

• Appreciations for various team building activities

Academic Qualification

Bachelor of Commerce (pass) 2002 – 2005

Delhi University, Zakir Hussain College

Senior Secondary in Commerce stream 1999 – 2001

BIEC, Patna

Certification in French Language (Hansraj College, Delhi University) 2005- 2006

Diploma in French Language (Hansraj College, Delhi University) 2006-2007

Professional Qualification

Master in Business Administration 2009 – 2011

Sikkim Manipal University

PG Diploma in Travel & Tourism 1999 – 2001

Delhi University

Computer Proficiency

• Office Package: Microsoft Excel, Word & PowerPoint

• ERP Knowledge, SAP & Oracle (Finance Module)

• Internet and email

Personal details

• Date of Birth: 09th June 1984

• Father's Name Prahlad Thakur

• Marital Status: Married

• Nationality: Indian

• Languages known: English, Hindi & French

• Hobbies: Playing cricket, Listening to Music

Date: Alok Kumar

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