Professional Summary

Skills

Work History

S R

**** ********* **, **********, ******** 61571 • Home: 336-***-**** • Cell: 336-***-**** • ac2mtu@r.postjobfree.com Store Manager focused on maximizing productivity and increasing customer base. Believes exceptional customer service is essential to retail success. Personable Store Manager who respects and appreciates all retail associates. Motivates employees using positive reinforcement. Store Operations

Business acumen

Servant Leadership Skills

Detail oriented

Performance Reviews

Professional Customer Interactions

Change agility

Inventory Management

Community Relations

Training Programs

Store Manager, 10/2015 to Current

Lowes Home Improvement – Peoria Illinois

Managing a staff of 180 sales associates, 14 team leaders and 8 assistant managers. Managing assets in excess of 4.8 million dollars, with sales above 29 million. Inventory results 20 basis points below goal.

Customer service results in the top 10 in my region 4 consecutive quarters. Store Manager, 11/2006 to 10/2015

Lowes Home Improvement – Mocksville North Carolina Managed staff of 140 sales associates, 12 team leaders and 6 assistant managers. Grew sales from 15 million to 20 million over a 5 year tenure. Maintained great inventory results year over year. Achieve customer serve recognition every quarter.

Store Manager, 08/1998 to 11/2006

Education

Target – Winston Salem, North Carolina

Over

Planned budgets and authorized payments and merchandise returns. Increased profits through effective sales training and troubleshooting profit loss areas. With Sales exceeding $64,000,000.

Reported to the district manager regarding all store and staff issues. Completed profit and loss performance reports.

Managed staff of 360 sales associates, 20 team leaders and 6 assistant managers. District Sales Manager, 04/1993 to 11/1998

Blockbuster Entertainment – Winston Salem North Carolina District Manager

Hired, trained, and evaluated personnel in sales and marketing. Increased profits through effective sales training and troubleshooting profit loss areas. Completed profit and loss performance reports.

Bachelor of Arts: Business, 2007

Belford University - Texas

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