Detroit, MI *****
313-***-**** Home
313-***-**** Cell
Marcia Williams
Objective:
To meet the needs of the office industry and related work as required for the company.
Experience
2001-2009 (buy out) UAW-GM Center for Human Resources Detroit, MI
3A Secretary
§ Frequently direct telephone calls and assist in switchboard coverage. Notify appropriate personnel of messages and resolve inquiries of a general nature. Greet visitors and direct them to the appropriate departments.
§ Prepare correspondence reports and edit before final approval. Prepare presentations and related materials using word-processing software.
§Maintain files of matters in progress and advise lead person of the status.
§Establish an accurate variety of office files and spreadsheets.
§ Maintain itinerary for department staff and coordinate travel arrangements for department and area center staff. Also, keep track of office supplies.
§ Sort and distribute departmental mail. Operate and may instruct others in use of basic office equipment including photocopy and facsimile machine.
§ Take part in the training or orientation of new or temporary employees.
§ Coordinate programs activity including scheduling meetings and making appropriate arrangements.
§ Maintain updated cc’s for correspondence. Perform other related duties as assigned or required.
2000-2001 Perfect Placement (temp service) Oak Park, MI
Pool Secretary/Mailroom
§ Answering phones and making copies.
§ Filling in for secretaries and receptionist.
§ Book reservations.
§ Typing correspondence.
1998-1999 Select Care (out of business) Troy, MI
File Clerk/Claims Adjudicator
§ Processing claims for HMO/Medicare.
§ Processing claims on a quota.
1996-1997 Talent Tree (temp service) Southfield, MI
Data Entry
§ Vertex claims scanned on a quota.
1995-1996 Pinkerton Security Services Livonia, MI
Security Officer
§Securing the entrance and exit posts.
§Unlocking offices for employees.
§Keep and accurate book log on visitors that enter and leave the facility.
§Relieving other officers for breaks and shift change.
§Patrolling on foot making sure there are no fires or leaks.
§Securing the parking lot making sure there are no vandalisms or trespassing on the grounds.
§Filling out incident reports if needed.
1994-1995 United States Postal Service
PTF Letter Carrier
§Casing mail before route delivery, checking the cage for boxes or certified mail.
§Delivering to different mail routes every week.
Education: 1990-1991 Wayne County Community College Detroit, MI
Business Administration Major (incomplete)
1986-1989 Pershing High School Detroit, MI
High School Diploma
Skills:
Microsoft Word, Excel, PowerPoint, Outlook, 10-Key calculator 13,000 key strokes, typing speed 60 wpm, and notary.
References:
Listed below
Vivian Johnson, GM Supervisor
Terry Lofton, Entrepreneur
Michael Cooley, UAW International Representative