MAC/DAM Technical Specialist

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Seasoned Technical Consultant with 20+ years experience of broad-based management in Systems Design and Development, Implementation and Support, specializing in Graphics and Macintosh systems and Digital Asset Management. Proven expertise in supporting and troubleshooting hardware, software and networking issues, as well as content management. Provides systems audits for major corporations; to evaluate technical needs, and trends, so they may strategically and cost effectively utilize technology in alignment with corporate goals. Provide business plans and proposals for multimedia system projects; including design installation, migration, conversion, and product rollout. Areas of Emphasis

• Help Desk / Customer Service Expertise

• Digital Content Workflow Expertise

• Procurement Management

• Adobe Creative Cloud

• MDM Management

• Maintain Google Apps and other cloud application

• Backup Strategy

• Audio / Visual Experience

• Digital Asset Management Expertise

• Digital Signage Expertise, DSCE

Professional Experience

Consultant, Estee Lauder Travel Retail 7/2013 to Present

• Work with Senior Management to develop strategic execution and implementation plans for all Travel Retail Digital Signage needs.

• Lead execution and management of multiple global large-scale digital signage projects simultaneously.

• Manage CMS/DAM for Digital Signage software needs for In-Store content updating.

• Lead and supervise onsite vendors and provide problem solving solutions for field issues. Director of Technology Services, Estee Lauder Inc. 7/2007 to 6/2013 Responsible for the research, organization, planning, execution and management of all graphics-related technical initiatives, resources and equipment. Solely responsible for management and ongoing maintenance of 7+ computer servers, and systems supporting 120 Users. Provide comprehensive technical service and support to Upper Management.

• Oversee the daily management of the Adobe Creative Suite production system; resolving end user issues, and ensuring user compliance of the design standards and rules

• Develop, manage and enforce all computer controls reviews; including data back up and recovery procedures.

• Lead the selection, purchasing and implementation of all graphics-related technical equipment and solutions to support the Global Creative departments.

Tony Perialis 102 Vermont Street, Long Beach, NY 11561 917-***-**** • ****@********.***

Tony Perialis

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• Researched vendors and negotiated cost-effective agreements for hardware and software options for each market.

• Managed, maintain and service all computer servers for multiple creative divisions; including QLA, Suitcase, ProofMaster, FileMaker Pro, Apple Xserve, Portfolio Server, and Atempo backup server.

• Monitor, diagnose, troubleshoot, and identify problems in both the Mac OS and graphic production environments

(120 Users).

• Responsible for the operating system security analysis for various computer environments such as Mac OS and for obtaining system access for department users.

• Act as liaise between the Creative Divisions and EL foreign markets, to create and ensure consistent graphical standards.

• Oversee and maintain all hardware and software inventory, as well as software compliancy levels.

• Manage and maintain the Audio-Visual Conference Room equipment.

• Provided extensive software configuration for high-end graphics systems.

• Provided Network installation and expansion management.

• System software/hardware troubleshooting.

• System software and program installation/re-installation and upgrades.

• Supervised Large Scale Deployments by freelance staff members. Technical Consultant, Estee Lauder Inc. 1996 – 2007

• Provided Technical analysis; evaluating the impact of changing hardware, software, procedures, standards and/or techniques.

• Developed customized Process Improvements & Best Practices for Graphic environments.

• Forecast and budgeted all future technological needs for multiple clients.

• Advised on and provided Technical work-flow project management.

• Created and facilitated tutorials and training materials for graphics systems and programs use.

• Provided Budget Development & Management.

• Audited, researched and evaluated all purchases for hardware and software, and worked with Corporate IS departments to implement.

• Provided Network installation and expansion management.

• System software/hardware troubleshooting.

• System software and program installation/re-installation and upgrades.

• Supervised Large Scale Deployments by freelance staff members. Faculty Member, School of Visual Arts 1996

• Facilitated under-graduate Computer Systems Course as an adjunct Professor. Educational Background

Master’s Degree Coursework

School of Visual Arts, New York, NY

Bachelor’s Degree in Fine Arts

William Patterson University, New Jersey

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