Customer Service Sales

Adewale Dada

Profile:

A hardworking, motivated and enthusiastic person with excellent communication skills and able to prioritise workloads successfully, use own initiative and work well as a member of a team to achieve company objectives. A proven record of working within a fast paced environment. I am keen to learn new skills and enhance career prospects. Now seeking an opening where existing and potential skills may be utilised to the fullest extent.

Career History:

Security Guard at OCS Security: July 2006 to January 2015 London, United Kingdom.

• Provide professional and tailored solutions to meet company’s policy whilst communicating to client on a face to face basis for enquiries and, personal safety and good customer service.

• Working alongside the Police and ambulance services.

• Encourage team members by holding pre-duty briefing as well as arranging different tasks for team members.

• I was able to improve on my ability to work under pressure and be proactive when dealing with difficult issues in volatile situations.

• Ensuring a safe working environment is maintained and the safety of individuals within the various organisation I have been deployed to work at. Sales Consultant: CarMax Auto Super Store 2001 – 2006 Laurel, MD 20723, United States.

• Liaising with team members, team supervisors and managers to review the company policy and working together as a team to achieve company goals.

• Working within a fast paced environment, I quickly learned to develop my inter-personal skills and had a reputation for meeting weekly and monthly targets successfully to increase business yield, success stories whilst still maintaining a high standard in providing customer satisfactory.

• I also maintained a stand and promoted the CarMax Auto super store services to company and potential customers on deals and services that were offered. Team Supervisor: Manheim Auction 1998 – 2001 Elkridge, MD 21012, United States.

• During my time at Manheim Auction, I built a trusting relationship with clients from across the country who had come to enquire for auto body products and services offered by Manheim Auction.

• I worked in the Auto Body Shop department. My duty included but not limited to ensuring that all team members are routinely trained and updated on the latest company policy and organising a brief pre-duty meeting to set about our goals and individual targets whilst maintaining the best customer service practices.

• I was also responsible for documenting and recording inventories that may require restocking to ensure the availability of each products to our customers and improve customer satisfactory.

Address: 4628 Pioneer Road,

Apartment 7,

Balch Springs, TX 75180.

Telephone: 001 469-***-****

Email: ************@*****.***

United Vegetable oil company: Warehouse Associate 1993 – 1995 Vienna, Austria.

• My sole responsibility was to effective as a generic factory worker as a student on a part time basis. My duty included recording, processing and documenting inventories. Liaising with supervisors and Managers to ensure customer enquiries are met whilst following the company policy.

Education and Qualification:

2003 – 2006: certificate of Computer Literacy Anne Arundel Community College, MaryLand 21012.

1991 – 1995: Foundation course (German Language studies) University of Vienna, Austria

1989 – 1991: BSc Agricultural sciences Obafemi Awolowo University, Ile Ife Nigeria Skills:

Customer service: Meeting customer needs and achieving targets whilst maintaining customer satisfactory.

Team Skills: Training new staff at OCS security and previous experience in working for the vegetable oil company as a warehouse associate helped me develop my team building skills and work ethics. In my previous careers, working as a team is essential as being part of a team is important in motivating each other within various working environment to achieve a common goal. Communicating and people skills: Communicating with all levels of people through my working careers and during my educational development. I also speak and understand conversational German, Yoruba and English

Hobbies:

I use the internet to update my knowledge and improve my skills. I enjoy most sports; especially football and socialising with family and friends.

References:

References are available upon request.

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