Recruiting Manager, Sales, Admissions Representative, Case Manager

OBJECTIVE

Highly skilled at relationship building with clients and across organizations and teams; exceptional writing, presenting, and interpersonal communication skills. Adept at meeting sales goals, contract processing, assessing needs and implementing solutions in collaboration with clients and stakeholders. Well-versed in all phases of marketing metrics, coaching, recruitment including defining job roles, assessing needed skills and qualifications, and evaluating candidates. Experienced at managing projects from the requirements gathering/needs identification phase through to completion.

SKILLS & ABILITIES

Problem Solver

Results Oriented

Coach

Rapport Builder

Make Strategic Business Decisions

Delegate Responsibility

Maintain High Ethical Standards

Customer Service

EXPERIENCE

Recruiting/Sales Manager Strayer University – Plano, TX

November 2014 to April 2017

Consistently forecast and achieve 20% new student growth quarterly for the Dallas Market by managing admissions staff

Prepare for audits by ensuring all new student documentation has been accurately entered into the University’s Student Information System in a timely manner.

Oversee the hiring and training of new Admissions Officers, Campus Coordinators and administrative support staff.

Monitored calls to ensure sale strategies are in compliance with University admissions standards and ethical expectations.

Work with campus leadership team to ensure develop marketing strategies and how they affect the bottom line.

Build productive relationships with prospective students and business leaders in the community

Identify, coordinate and conduct outreach activities to attract, recruit and retain high quality student inquiries by reviewing educational background and future goals and objectives

Travel and manage geographic and assigned recruitment territories.

Senior Funding Specialist GM Financial – Arlington, TX

January 2011 to October 2014

Processed lending contracts and adhered to all federal and state compliance guidelines relative to auto lending.

Researched applicant’s background; verified income and employment.

Investigated red flags for fraud and assist senior-level credit officers with loan applications.

Primary contact for prime GM dealers in the Southwest Region.

Defuse volatile customer and/or dealer situations calmly and courteously.

Train new team members on applying due diligence procedures and regulatory mandates.

Maintain confidentiality of bank records and client records.

Lead Disaster Case Manager Society of St.Vincent de Paul FEMA - Ft Worth, TX

September 2009 to December 2010

Interviewed clients individually, or in families, assessing their situations, capabilities, and problems, to determine what services are required to meet their needs.

Referred clients to community resources for services such as job placement, debt counseling, legal aid, housing, medical treatment, or financial assistance to improve well-being and quality of life.

Maintained a caseload of 50+ active clients that included referrals, progress notes, and evaluations.

Effectively managed work in a diverse work environment serving a multi-cultural community, and developed relationships with community referral sources.

Attended meetings and trainings necessary for professional development and as required by the agency or its funding sources.

Represented the organization and advocated to the public, government officials and other external sources.

Social Service Block Grant (SSBG) and Community Development Block Grant (CDBG)].

Supervised 6 staff members and monitored team performance.

Admissions Representative DSC Truck Driving School - Jackson, MS

July 2007 to September 2009

Managed all phases of recruitment, including promptly corresponded with all applicants and coordinated and conducted interviews.

Reviewed the duties, compensation, benefits and working conditions to all potential students.

Screened all applicants based on their qualifications and background: MVR, DAC, and drug screening.

Supported student relocation and integration by helping establish travel, housing, and orientation with prospective employers.

Developed and facilitated job recruitment fairs.

Complied with Department of Transportation (DOT) regulations.

Loan Processor Diamondhead Mortgage - Jackson, MS

August 2006 to July 2007

Worked closely with clients to get the appropriate loans, inspections and credit reports.

Processed all FHA, VA and Conventional loans according to program guidelines.

Verified that the legal formalities were completed prior to closing dates.

Ordered appraisals, surveys, and title commitments.

Teacher Neighborhood Christian Center of Jackson - Jackson, MS

November 2004 to July 2007

Developed and implemented interesting and interactive learning mediums to increase student understanding of course materials.

Fostered meaningful relationships among students through student field-trip retreats and team-work community service projects.

Established and enforced rules for behavior and procedures for maintaining order among students.

Met with parents to resolve conflicting educational priorities and issues.

Assisted with annual fundraiser by soliciting donations from local/state donors.

EDUCATION

MBA : Public Administration, 2016

Strayer University – Washington, DC

Bachelor of Science: Psychology, 2012

Ashford University - Clinton, IA

PROFESSIONAL AFFILIATIONS

Toastmasters, International

ACCOMPLISHMENTS

Supervised a local team during a federally-directed disaster exercise.

Directed meetings and training sessions each month to build information sharing networks

Consistently receives Top Funder and Team Support Award Certification in Real Estate

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