Insurance Health Care
Resume:
Elizabeth P. Giddings
Los Lunas, New México 87031
EXPERIENCE:
Agave Health, Inc.
Albuquerque, NM 87121
September 14, 2015 to June 30, 2016
Adult Community Support Worker
Responsible for providing support to people suffering from Mental Illness
Helping clients gain and maintain their independence through support
and positive affirmation, as well as working with caregivers, and families.
Providing housing to some of the most vulnerable populations in our community.
Making sure that client’s mental as well as physical well-being is taken care of appropriately.
Provide support in both English and Spanish, as well as interpretation when appropriate.
Reason for Leaving: Company relocated back to Phoenix.
New Mexico Primary Care Association:
November 2014 to February 2015:
HEALTH CARE GUIDE/ ENROLLMENT COUNSELOR
Responsible for supporting the New Mexico Primary Care Association Mission.
Became familiar with and support NMPCA NMHIX operations.
Submit information and successfully pass background check by Office of Superintendent of Insurance.
Completed all necessary training to become certified Health Care Guide by the Office of Superintendent of Insurance.
Assisted consumers with application for health care coverage through the Federally Facilitated Marketplace or NM-based Marketplace.
Provided education to consumers on insurance concepts.
Guided consumers through items they should consider before picking a qualified health plan.
Provided follow- up to consumers as needed and/or requested.
Participated in outreach and education activities as assigned.
Assisted with escalation cases as assigned.
Conducted research when appropriate to assist consumers or if assigned by supervisor.
Submitted reports in a timely manner.
Completed other duties and special projects as assigned.
Reason for Leaving: Contract expired.
Spring Board Inc.
301 Central SE
Albuquerque, NM 87102
December, 2012 to November 2013
Foreclosure Prevention Specialist
Telephone counseling working with the New Mexico Attorney General’s Office; in Concurrence with the Obama Administrations Making Home Affordable Program.
Helping families find ways to retain their homes and not lose them to foreclosure.
Provide resources that were needed to help them get out of debt.
Maintained records of clients and recommendations made for their success
Operated busy phone lines, and kept reports, excel spreadsheets, and secured data base information.
Reason for Leaving: Company moved back to California.
Youth Development Inc.
428 Los Lentes RD. LL, NM
June, 2007-2012
Prevention Specialist
At Risk Parents Educator:
Helping Parents with addictions, homelessness and mental illness issues such as depression and lack of coping skills. Over all building of healthy relationships with their children.
Coordinated additional therapies and other services to help in their own unique situations.
County improvement was approximately 80 to 85 percent successful.
Reason for leaving: Contract lost its funding.
Albuquerque Rape Crisis Center Albuq, NM
May, 2005-June, 2007
Crisis Services Coordinator
Supervising a staff of 4 in an extremely busy environment. Dealing with clients in crisis due to traumatic situations.
Follow up with clients suffering from PTSD, depression, and/or other metal illness brought on by or otherwise triggered by events.
Managing a 24 hour 7 day a week hot line for persons that have been sexually abused. Providing mental health counseling and crisis intervention to keep clients safe and afford them the ability to regain their independence.
Organizing and providing 40 hr. trainings for potential volunteers on a quarterly basis.
Maintain stability of staff and volunteers while collaborating with all other community involved agencies.
Reason for Leaving: Contract funding expired.
Amity Foundation
June, 2002 thru July, 2005
Los Lunas, NM
Continuance Coordinator
Court liaison for women in treatment concerning all their legal circumstances.
Assist clients in developing a healthy plan for reintegration into society.
Coordinate and facilitate therapeutic groups and activities for clients with severe substance abuse and criminal history, as well as Duel-Diagnosed clients with co-occurring disorders.
Case management; maintain confidential client files and records under clinical supervision. Collaborating with medical personal to obtain medication if needed for those with a mental illness.
Helping clients to regain independence in a healthy environment best suited for their needs.
Negotiate daily with prison wardens, associate wardens, probation and parole, and numerous judges throughout the state.
Reason for Leaving: Contract funding expired.
EDUCATION
1974-1978 Mora High School Mora, NM
High School Graduate
2001-2003 University of New México Valencia Campus, Los Lunas, NM
2005 Continuing coursework toward Bachelor’s Degree in Criminal Justice
August 2010 Full time Student: Strayer University, On-line Bachelors to be obtain.
QUALIFICATIONS AND SPECIAL SKILLS
Bilingual English and Spanish
Licensed Drug and Alcohol Abuse Counselor (Intern)
License # 0066932(retired)
Over 1000 hours’ National, State, and Local training seminars and certification programs. Certificates provided upon request.
Extremely organized and task orientated.
Able to work in groups as well as individually.
Very self-motivated, good leadership skills.
REFERENCE
Zneida Flecha
Albuquerque, New Mexico
Sheryl Arndt
Albuquerque, New Mexico
Edwina Moya
YDI División Los Lunas, NM
428 Los Lentes, Road SE
Los Lunas, New México 87031
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