Customer Service Professional Experience

Joron Black

803-***-**** *****.*****@*****.***

Objective

To employ my knowledge and experience with the intention of securing a professional career with opportunity for challenges and career advancement, while gaining knowledge of new skills and expertise.

Skills & Abilities

Strong communication skills, organizational skills, and effective time management.

Superior attention to detail, active listening, and customer service.

Flexible team player, cash handling experience, being able to handle multiple duties.

MS Office Suite, Word, Excel, Access, DRAKE, QuickBooks, GoSystems, PwC Applications.

Professional Experience

WALMART, Charlotte NC APRIL 2017-SEPTEMBER 2017

AP SPECIALIST III (Contract)

Reviewed and matched invoices

Assisted with month end closures

Provided general support to the Accounting Department

Communicated with store managers and regional managers

D. HART ACCOUNTING, Columbia SC JANUARY 2017 - MARCH 2017

JUNIOR ACCOUNTANT (Left to move to Charlotte)

Prepare federal and state income taxes for individuals and businesses.

Maintains accounting and payroll records for clients QuickBooks software and Excel.

Prepares periodic government payroll reports and other supporting statements.

Assist IRS and state agencies case management for tax debt resolution cases.

Work directly with clients to support management functions of the team

VIRTUAL BUSINESS OFFICE & ASSOCIATE AUGUST 2013 – OCTOBER 2016

TAX SPECIALIST I/PROJECT SPECIALIST I (Laid off)

Preparation of individual, partnership and corporate taxes Federal and State including E-filing, publishing, other tax software.

Providing working knowledge of individual tax planning for employee cross-border movement including foreign national and expatriate issues, foreign compliance and tax equalization process.

Verifying confidential financial information and reporting through the correct platform.

Filed tax returns and prepared government reports in compliance with strict standards.

Review expense reports to ensure compliance with the Sunshine Act.

Compare data with source documents in verification format to detect errors.

Calling to verify authenticity of expenses and make proper corrections to reports.

Perform analysis, complex problem solving, and constant communication with team lead or client.

Education

WALDEN UNIVERSITY

Masters: Major: Business Administration – Currently Attending

SOUTH CAROLINA STATE UNIVERSITY

Bachelor of Science in Accounting - 2013

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