Customer Service Manager

Shacqueline Evans

Shreveport, LA *****

**************@*****.*** - 318-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

Front Desk Receptionist

Wyndham Worldwide - Shreveport, LA - July 2007 to Present Answer calls, confirm reservations greet guests check in guests cashier receive and issue cash balance all shifts file and sort all paperwork. Order all supplies confirm orders with vendors. Send and receive all mail and supplies. While doing it with a smile maintain a professional attitude multi-tasking faxing copying and being friendly. Post and receive past due payments. Make sure all accounts are current. EDUCATION

Accountant in Accounting

Southern University at Shreveport - Shreveport, LA February 2012 to May 2017

SKILLS

Customer service (10+ years)

CERTIFICATIONS/LICENSES

General Manager

February 2014 to April 2016

ADDITIONAL INFORMATION

I was currently the General Manager for 2 yrs. I've also done front desk for 10 years. I have worked for the same hotel for 10 years. I have over 10 years of office experience. I also have experience in auditing finding payments posting and retrieving payments on past due accounts. Keeping all accounts current. I am nice friendly easy going very professional. I am definitely a people person hard working very trustworthy and dependable. Customer Service is my passion and I am great at what I do.

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