Summary
** ***** ** ******* ** experience with ** years of Project / Program Management expertise
Skilled in Project Management, Client Relationship Management & CMMI Certification Planning
Education & Certification
Bachelor of Technology - Electronics Engineering
Green Belt Certified
Skill Set
Program Management
Driving strategic programs through SDLC including planning, initiation, scoping & budgeting
Managing business outcomes by aligning multiple stakeholders
Prioritize deliverables based on organization’s goal
Methodologies
RUP, Agile-Scrum, Waterfall, Spiral model
Tools & Technologies
Microsoft Office Tools
Excel, Word, Project, Access, Visio, SharePoint, PowerPoint, Project Server and Outlook (2000/2003/2007/2010)
Rational Suite
Rational Rose, Requisite Pro, Clear Quest, Clear Case, PVCS
Operating Systems
WIN XP Pro, WIN 2000, Windows NT 4.0, MS Exchange 2000/2003, Windows 95, Linux, Unix
Test Tools
Quality Center, Test Director, Win Runner and Load Runner
Professional Experience
Discover Financial Services, Riverwoods, IL March 2017 till date
Managing the Fraud & Risk management program – multiple projects in AML and KYC areas
Role: Program Manager
Currently managing 9 projects – 2(KYC), 7(AML) totaling around $1.2 million
Evaluate and implement project management tools and standards to maximize SDLC governance – leading to 40% time savings in effective project hours billed
Keeping track of KPIs (timeline, budget, quality) to assess the project progress to meet predetermined goals
Constant coordination between Business and Management teams to manage outcomes
Coordinating with the project teams to proactively identify and manage potential issues
Managing cross channel requirements for diverse business and technical teams - Business Strategy, Application Architecture, Payment Services, EPMO, Software Quality Management, Infrastructure Services, Technology Risk, Cybersecurity, Advanced Analytics, Consumer Lending
Drive Change Management initiatives to mature the organization’s Portfolio Management Practices.
Played a key role in managing the projects in AWS environment
Monitoring, tracking and reporting the project status to meet time and quality deadlines
Extensively used JIRA for issue tracking, and project management activities.
For communicating with the team members used jabber and slack.
Environment: Teradata, Clarity, Share point, HP ALM, Visio, Microsoft Suite (Access, Excel, Word, PowerPoint, Visio, MS Project).
HCL America Inc. Rockford, IL Nov 2015 – March 2017
Leading project reviews to ensure alignment with organization’s strategic quality plan, while engaging with cross functional teams at client location.
Role: Program Manager
Key Responsibilities:
Project scheduling/planning/tracking for both T&M / FP projects totaling US $ 2.3 million
Managing team adherence to DO178B across all phases of the project
Streamlined Metrics, raising quality alerts and early warnings
Facilitated team to make commitments through story selection, sizing and task definition
Proactively developed and maintained team standards, tools and best practices reducing development time by 30%
Met goal of addressing and resolving issues within 24 hours.
Developed Governance Models, workflows and approaches to ensure changes are implemented and communicated in time using AGILE methodology
Increased the productivity of Scrum teams by 16% and the quality of deliverables by 22%
Track & report project financials, burn reports, status reports, project risks & issues and deadlines
Working with finance to develop cost plan based on Resource plan, allocation and non-labor costs.
Forecast, track and control expenses per the Enterprise Financial Project Management Framework
Created quarterly budget forecast/reforecast, including risk & opportunities
Prepared project plans/implementation plans & provided updates on project status meetings
Managed offshore teams across different geographical regions
Negotiated & prepared purchase order agreements, subcontractors and cost control budgets
Facilitated creation of the Project Charter
As PMO also managed projects in HCL America
Usage of Confluence to define the project road map
Extensively used JIRA for issue tracking, and project management activities.
Environment: Business Objects, Clarity, Visio, DOORS, Microsoft Suite (Access, Excel, Word, PowerPoint, Visio, MS Project).
Abbott Laboratories Diagnostic Division, Chicago, IL June 2015 – Nov 2015
Worked on an assignment to review software design documents
Role: Project Lead
Reviewed software design documents
Reviewed Corrective & Preventive Actions (CAPA) document
Development of Failure Mode and Effects Analysis (FMEA) and support functional owners.
Environment: Business Objects, JIRA, DOORS, Microsoft Suite (Access, Excel, Word, PowerPoint, Visio, MS Project).
Honeywell Technology Solutions, Bangalore, India March 2006 – Jan 2015
Managed software development across multiple projects while ensuring quality compliance. Prepared teams for CMMI certifications and led discussions to get the organization CMMI certified.
Role: Project Manager
Key Responsibilities:
Handled projects across Surveillance, RADAR, DATALINK including full life cycle & verification
Involved in the project planning, formulation of QE processes and standardizing of metrics
Responsible for audit of each delivery to customer
Developed & monitored business processes necessary to capture and transfer timely and accurate data to be used for reports
Quality process consultation with engineering teams
Guiding the team during root cause analysis which in turn reduced the number of defects in the next cycle.
SOW review, project plan review requirement review, code reviews, test cases reviews
Performed audits for Requirement, Design, Development & Verification phases
Create Quarterly Audits for all my projects (10) to maintain the projects
Hands on experience on MINITAB to analyze the data for requirements, design and defects.
Used process-performance models calibrated with obtained measures of critical attributes to estimate progress towards achieving the project’s quality and process-performance objectives
End to end project tracking with reporting the progress status to all stake holders
Motivated, trained & mentored team for improved team performance by 35%
Review the Work breakdown structure for programs
Involved in SMART goal setting, result tracking, customer interaction, event organization, risk projection/mitigation by proper response
Developing KPI’s and maintaining them for continuous process improvements
Used JIRA for issue tracking and loggin.g
Environment: Clear Case, Clear Quest, DOORS
Robert Bosch, India Ltd, Aug 2004 – Sep 2006
Developed embedded software for large, global automotive clients
Role: Senior Software Engineer
Key Responsibilities:
Requirement Manager of the CDC component
Design and developed the CDC component
Review Leader of the CDC component
In charge of the Process Control for the project
Experience in Integration of the software
Successfully accomplished delivery of some complex functionality from client location in Germany
Environment: Green Hills Compiler, Clear Case, Bugzilla, DOORS