Name: Chelsia Lee Qiu Xia
NRIC: S*******D
Mobile Number: 9431 7183
D.O.B: 31 December 1988
Email: **********@*******.***
Address: 167C Rivervale Crescent, #06-270 Singapore 543164
Expected Salary: 3.1K – 3.3K
Date of Availability: November 2017
Work Experiences
Receptionist, Norges Bank Investment Management Aug 2015 – November 2017
Maintaining the tidiness of meeting rooms and recording of all in-coming visitors
Administering all visitor’s log details into Sharepoint
Declaration of gifts
Ordering of pantry/stationery supplies/catering
Researching for celebration events and social events outings
Receiving of deliveries and escorting of all maintenance works around the office
Answering and taking down details of caller or redirect if appropriate
Disturbing mails and arrangement of outgoing courier
Greet visitors and serving of refreshments
Assistant fire warden and attend fire warden meeting
Approving/Administering claims according to guideline breakdown before accounts OM do payment
Administering of invoices of all payments
Keeping record of the subscriptions start and end date
Prepare seating card to reserve seats for staffs from oversea branches and issuing of building pass
Reason for leaving: I realized that an opportunity for growth was not available and looking forward to improve myself professionally.
Client relation officer, Loo & partners LLP Feb 2014 – July 2015
Scheduling of appointments/rooms booking for lawyers/bosses.
Attend to walk-in visitors.
Welcoming new colleagues and brief them on the employee handbook.
Gathering, managing and disseminating information using emails to facilitate information.
Sort and distribute incoming mails, deliveries, faxes/outgoing communication.
Using multi-line phone system and directing phone call or taking messages for lawyers/bosses.
Perform office tasks such as filing, tracking of documents and access cards
Booking of accommodation and flights.
Maintenance of office’s reception and lobby.
Ordering of pantry/stationeries supply
Issue new file number for new law cases and data entry to enable billing for the secretaries.
Drafting of memo, general notice and cleaner’s contract agreement with the approval of firm’s lawyer.
Accessing the system to do conflict check.
Update the company's phone list whenever new comers join, or current staff leaves
Reason for leaving: Company was downsizing
Beauty Counselor/Makeup Artist, Kanebo Mar 2012 – Feb 2014
Provide consultation and makeover according to customer
Place orders to restock products and receiving of products.
Manage customer redemptions, sales reports, sales target, email, inventory, stock takes and maintain customer contacts.
Convey accurate and correct information with product knowledge.
Achieve sales target for counter.
Do OT timesheet for part-timers and OT form claim (if any) to submit to brand manager.
Reason for leaving: Changing of career path into an office environment
Beauty Advisor, Estee Lauder Companies Feb 2011-Feb 2012 (salary: 2.4k-2.7k)
Provide makeover and consultation for customers.
Assist to maintain inventory and display at counter.
Follow up customer redemption points/expiry and do order for FOCs redemption.
Achieve personal sales target to meet counter sales margin.
Fill in daily sales achievements into system to be submitted.
Reason for leaving: Landed a higher offer in the same industry
Store Manager, Cotton On Singapore Jun 2009-Feb 2011
Manage schedule, payrolls, email, inventory and follow up Australia merchandising display
Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results
Maintain store display despite of the face paced sales environment for safety of staffs and customers; maintaining company image
Contact Australia for IT issues as system is Australia operated IT system
Send sales report, breakdown of sales and tally sales float
Arrange banking of sales daily
Reason for leaving: Change from apparel retail to cosmetic retail after graduating from Cosmoprof academy in diploma in makeup artistry
Assistant Store Manager, Baleno Kingdoms Singapore Feb 2007-Mar 2009
Assistant to the store manager for store operation
Main stock inventory and receives stock
Provide Sales by demonstrating merchandise/products to customer
Attracts customer by contributing to merchandising ideas
Send daily sales report to office, close nets/visa machine and tally cash float
Arrange for banking of sales
Reason for leaving: Company closed down
Watch store sales associate, The 1942 watch store Jan 2005-Jan 2007
Provide battery changing, watch straps change, chain alteration for customers
Provide watch product knowledge to customer on the many special function of each unique watch
Close sale with customer purchasing their preferable design/function of watch
Reason for leaving: Company closed the branch to downsize
Education
2004 N Levels
2005 O Levels
2012 Diploma in Makeup Artistry Cosmoprof Academy
2017 Diploma in Business Commerce in Human Resource Management
Computer Skills/ Language Skills
Experienced with social media and internet research
Good with Microsoft word and Excel 2013
Good with legal software (Legal Pac and Lexis Nexi)
Able to speak and write in English and Simplified Chinese