Customer Service Administrative Assistant
Resume:
KEYON
LESTER-JAMISON
Las Vegas, NV 89143
**********@*****.***
Linkedin.com/in/keyon-lester-jamison-601b5111
OBJECTIVE
Dedicated and focused Administrative Assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority
EDUCATION
2009-2010 Pharmacy Technician Diploma, Kaplan College
2006-2008 Associates of Applied Science, Sanford Brown College
EXPERIENCE
2016- 2017, Administrative Assistant, Charleston Residential Services
Las Vegas, NV
Assisting Administrator in daily tasks, answering multi phone line while greeting residents and visitors. Making sure all employee are in compliance with company policies and state requirements. Managing incoming mail for residents, staff and resident payroll.
2012-2013, Client Service Professional, H&R Block
Milwaukee, WI
Manage phone by answering in a timely manner and schedule clients
for tax preparations. Managed the receptionist area, including greeting
clients and responding to telephone and in-person requests for
information. Maintained the front desk and reception area in a neat and
organized fashion.
2011-2016, Intake Coordinator, Renew Counseling Services
Milwaukee, WI
Preparing referrals for new patients for outpatient for Mental Health
and AODA treatment while verifying insurance. Manage the
receptionist area, including greeting visitors and responding to
telephone and in-person requests for information. Maintain the front
desk and reception area in a neat and organized fashion. Managing
scheduling system to get patients appointments as soon as possible. Manage over 100 inbound/outbound calls per day and averaging approximately 350-400 new patients per month.
2009-2011, Partner, Cosi
Fox Point, WI
Responsible for preparing food, beverage orders, managing cash,
credit transactions and providing excellent customer service.
2007-2008, Billing Auditor, TMP Directional Marketing
Milwaukee, WI
Processed sales invoices to yellow page advertisement subscribers.
Editing, proofing, and review advertisements prior to printing. Manage
client account auditing; posting, and reconciliation. Assist internal
customer with account inquiries.
2004-2005, Receptionist, Car Now Acceptance Company
Brookfield, WI
Managed the receptionist area, including greeting visitors and
responding to telephone and in-person requests for information.
Manage multi-line phone system for the Finance Department.
Responsible for handling customer inquiries regarding past due
payments, financial loans; investigate customer information relative to account. Process customer payments; assist all account managers.
SKILLS
Customer Service Focused Ability to prioritize
Meticulous attention to detail
Microsoft Office proficiency
Resourceful
Strong interpersonal skills
Self-directed
Time management
Professional and mature
Strong problem solver
Dedicated team player
Schedule management
CERTIFICATION
CPR/First Aid Certified
Caregiver Certification
Medication Technician Certification
SALARY
$32,000 - $50,000 yearly
Contact this candidate