Administrative Assistant

ARPITA SAHA

** ******* ***, ********, ******* L6Y 5M6

Cell: 647-***-**** ******.******@*****.***

HIGHLIGHTS

A seasoned professional with more than 10 years of experience as Executive Assistant and in office administration, reception,finance and customer service

Excellent typing, filing of financial records and data entry skills, proficient In QuickBooks, Sage

Proficient in handling phone calls in a very professional and courteous manner

Award achiever as a customer service specialist for being polite with a positive attitude

Proficient in multi-tasking yet detailed where required, able to prioritize tasks

Thrive on being creative, innovative with excellent organizational and time management skills

Excellent oral and written communication skills, fluent in English, Hindi, Bengali, and Urdu

A team player yet independent worker with excellent interpersonal skills

Technologies used: MS Word, Excel, PowerPoint, M.S. Office Outlook, Access, Internet Explorer, Quick Books

PROFESSIONAL SKILLS AND EXPERIENCE

Finance and Office Administrator 2017

KoPo Inc., Brampton, ON

Prepare work order, Invoices, A/P, A/R in Sage 50

Update forms, data entry, process customer payments received, facilitate vendor invoice payments, perform banking duties

Process the Purchase orders, interact with clients by phone and email, maintenance of customer files .Resolve client issues, organize files both paper and electronically

Run client Aged details summary and maintain company balance statement

Coordinate with the technicians and advise them on work orders

Maintain office files, sort mails, support the President of the company as an Executive assistant, take minutes of meeting, maintain folders for all RFP’s,obtain insurance certificates

Prepare damage claims for transportation companies carrying or delivering freight

Finance and Office Coordinator 2016 - 2017

Flightline Training Services (NEI), Brampton, ON

Welcome and greet clients, answer visitors, provide relevant information, direct inquiries to appropriate departments, respond to emails, book appointments, resolve issues

Generate Invoices for the aviation related courses using QuickBooks

Manage and reconcile corporate credit card statements, prepare audit requirements, manage company accounts and prepare expense reports in Excel

Provide management with monthly Accounts payable/ receivable reports

Monitor; follow up of financial transactions for payments received. Assist clients on payment plans, follow up with clients on late payments. Review client contracts, prepare purchase orders

Communicate with courier and shipping companies and prepare shipping documents

Office Administrator 2014 – 2016

Eco-Med Pharmaceutical Inc., Mississauga, ON

Maintain client, vendor and transport/courier company’s statistical records and databases to ensure prompt services. Create and implement Statement of Procedures

Responsible for filing, faxing, scanning, photocopying, invoicing, data entry and monthly reporting through MS Excel and QuickBooks

Responsible for entering accounts receivable/payable into QuickBooks and do daily bank deposits, handle petty cash. Manage company budget

Prepare packing slips, bill of lading and custom papers for freight transportation. Prepare export declaration forms and arrange for shipments

Match Purchase orders with the sales orders to ensure accuracy of invoices, track shipments

Office Assistant 2012 - 2014

Auto Printing Solutions, Brampton, ON

Prepare quotations, proposals, meeting agendas, documentation and administrative reports

Order and maintain office supplies, ensured equipment maintenance

Provide sales and marketing support to the sales team by generating potential clients

Daily duties included preparing daily shipments and issuing payments to vendors

Organize social events and order for promotional materials, book conference room schedules

Customer Delivery Specialist 2006 – 2007

Faneuil (Inspyre Solutions Inc.), Winnipeg, MB

Managed both inbound and outbound calls from and to clients regarding product and services

Called clients to promote company products, services and rates

Provide assistance to students seeking student loans for university programs

Responsible for helping students file applications for loan over the phone and online

Review and follow up with underwriters’ decision for cases and inform students

Sales Campaign via telemarketing for Embarq( formerly Sprint ) products

Manage schedules, company calendar, coordinate meetings, arrange travel plans for senior management

PROFESSIONAL CERTIFICATION

Certificate in Office Administration 2016

Sheridan College, Brampton

Effective Communication and Personality Development 1999

National Institute of Science, India

Diploma in Marketing and Sales Management 1999

Dr. Rajendra Prasad Institute of Communication and Management (Bhavans)

EDUCATION

Post graduate degree in Women Studies & Comparative Literature 2004

Jadavpur University, India

VOLUNTEER / COMMUNITY WORK

Office Assistant and Tutor, Clark Boulevard Public School, Brampton 2011 – 2013

Office Assistant, Brampton Multicultural Community Centre 2011 – 2014

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate