Christopher Anderson

Brownsburg, IN *****

317-***-**** ac2mcu@r.postjobfree.com

Experienced and dedicated IT professional seeking a challenging position as a Project Manager. Has a proven record of accomplishments that includes successful planning and execution of several projects in both application development and infrastructure. Possesses excellent problem solving and communication skills for internal and external operational issues

Professional Experience

HCC Medical Insurance Services

Feb 2015 to May 2017

Project Manager

Provided project management over multiple medium to large-scale IT implementations with budgets of up to $1,000,000. Provided liaisons between business and technical areas to achieve on-time, on-budget and on-spec project completions. Able to merge customer and user needs with business requirements, budgetary restrictions and logistical considerations to meet project deliverables.

Used Microsoft Project and Visio to provide Project Lifecycle Management in enterprise system implementations and system migrations including requirements definition, analysis, scheduling, budgeting and cost controls. Provided monthly reports to the PMO on all projects with budgets exceeding $25,000.

Enhanced team building, leadership, and quality assurance.

Updated processes & related documentation with the use of best practices from ITIL and PMI.

Promoted best practices to plan, schedule and execute all stages of enterprise software, hardware and system implementations. Assessed business implications for each project phase and monitored progress to meet deadlines, compliance standards and cost targets.

Involved with guidance and implementation of data breach response policies and procedures, data archival and back up, developing and updating data retention policies

Excelled in guiding the work of technical teams. Articulated project goals and scope, translated business needs into technical terms, prepared detailed work breakdown structures (WBS) and instilled shared accountability for achieving project milestones.

Resolved numerous project issues including staffing shortages, tactical matters, scope creep and divergent business and user needs.

Managed change control in both agile and waterfall topologies while reporting metrics upon requests to local management.

TEKsystems (HCC Medical Insurance Services)

July 2014 to Jan 2015

Project Coordinator

Managed multiple projects with both internal and external partners to meet business needs and timelines.

Brought MS Project Server into use to more efficiently track and report on projects.

Managed Change Control System

Reported on weekly metrics

Tata America International (Eli Lilly Company)

Sep 2011 to Feb 2014

Project Manager, Business Unit Solution Services

Coordinated with external agencies, developers, architect, Content providers, IT support, and Quality Assurance to ensure smooth and timely updates to multiple regulated and non-regulated public websites.

Compiled project status reports

Coordinated project schedules

Managed project meetings

Identified and worked to resolve technical problems.

Identified and analyzed systems requirements to define project scope, requirements, and deliverables.

Coordinated project activities and ensures all project phases are documented appropriately.

Wrote and updated technical documents as needed.

Tata America International (Eli Lilly Company)

Jan 2011 to Sep 2011 and

TEKsystems (Eli Lilly Company)

January 2009 to January 2011

Systems Administrator, Deskside Services

Provided planning and guidance for over 1,500 laboratory workstations and servers at a major pharmaceutical company with over 8,000 end users.

Interacted with business users to provide on-site support.

Created long range plans.

Prepared process documentation and scheduled maintenance, including upgrades and system patches.

Planed and oversaw hardware and operating systems lifecycle.

Managed lifecycle replacement of over 200 workstations

Managed large projects including upgrades of MS Office, Symantec Antivirus, and Internet Explorer.

Functioned as the patching and upgrade subject matter expert.

Reviewed and classified patches and security threats by priority.

Provided support for internal Citrix and development workstations.

Altiris Administrator specializing in patch management, software delivery, and inventory reporting.

Achieved reasonable response time to patches released by vendor, including standard releases and out of band releases.

Technical Skills

Certifications: ITIL Foundations (Inactive: MCP, HP APS, Network+; A+)

Applications: TestTrack, Altiris Notification Server, Citrix, ARS REMEDY, Primus, MS Project, Adobe Photoshop, Adobe Lightroom, Visio, VMware, SharePoint

Others: FCC Licensed General Class Amateur Radio Operator

Education

Indiana University, Indianapolis, IN - Associate of Science.

Memberships and Not For Profit Work

F&AM #514 Greenwood, Indiana

Active in the Hendricks County Amateur Radio Emergency Services and SKYWARN.

Society For Creative Anachronism, Indianapolis, Indiana Chapter – A 403c historical society.

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