Customer Service Data Entry

CHERISE GARCIA

***** ********* ** *.* 505-***-****

**************@*****.***

Skills Summary

Over three years experience successfully performing a number of data entry and clerical tasks. A proven track record of efficiency and accuracy in managing multiple functions, solving problems, maintaining confidentiality and producing quality work. Accurate, fast keying skills and sound knowledge of computer applications. Proven ability to collect and manage information efficiently and accurately. Excellent written and verbal communication skills and a strong desire to work hard and perform well.

Education

GED

December 15, 2009

4.0

Honors

Experience

Bruce Ferguson M.D

Administrative / front office assistant

January 2012- July 2015

Answered multi-line phone, scheduled, canceled and made follow up appointments.

Maintained patient record’s, verified insurance. Billed insurance for services rendered, data entry. Provided excellent customer service at all times.

Moses&Soraida Romero

Caregiver

August 2007- December 2011

Provided companionship to elderly patients with dementia and Alzheimer’s. Provided

transportation to and from Dr’s appointments, scheduled appointments for them. Provided meals, light housework and sanitary needs. Administered medication as needed as well as recorded vital signs.

Victoria Secret Call Center

January 2002- June 2007

Provided excellent customer service at a very high call volume center. Placed orders and processed exchanges and returns efficiently and accurately. Excellent written and verbal communication, team-player. Able to navigate through multiple computer programs on each call without error. Maintained excellent call time on each call.

References

Janet Romero

Office Manager, Bruce Ferguson M.D 505-***-****

Crystal Garcia

Supervisor, Moses&Soraida Romero 505-***-****

Juanita Mones

Customer service supervisor, Victoria Secret call center 505-***-****

2

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