Service Representative Medical

RANISHA

HOLLIDAY

**** **** ****** ********* **********, DC 20019 202-***-**** *************@*******.***

Skills Summary

Dedicated and focused Administrative assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals, with over 8 years of experience. Seeking a role of responsibility and authority.

Education

Sanz College Medical Assistant Diploma/October 2007

Spingarn Senior High School, High School Diploma/June 2003

Experience

Solomon Eye Physicians and Surgeons, Bowie, Maryland

Patient Care Coordinator/Surgical Coordinator September 2015 - Present

Effectively liaise between patients and surgeons to ensure that all aspects of the surgery are appropriately handledSchedule patient surgeries and pre-operative appointments such as with primary care physicians and technicians

Make arrangements for patient transportation to and from surgical rooms while ensuring that patients are kept safe

Educate patients about pre and post-operative procedures and care and ensure that any questions or queries are answered along the way

Keep patient records, enters post-surgical data and schedules surgical equipment, and assists in other administrative duties as needed

Locate, check in, and pull medical records for appointments and incomplete patient charts

Determine the correct codes for patient records and use codes to bill insurance providers

The Retina Group of Washington, Rockville, Maryland

Patient Service Representative March 2015 - September 2015

Obtained current patient information from established and new patients.

Printed schedules for upcoming appointments and verifies insurance eligibility. Scheduled appointments and identifies patients by date of birth and name in computer system.

Answered telephones in a timely and polite manner and scanned information into correct correspondence.

Precisely collected office charges, post charges to patient accounts and accurately manage cash drawer.

Accurately entered procedure codes with correct diagnosis along with preparing daily deposits and daily batch reports/encounters for the Finance Department.

General Internal Medicine Group, Arlington, Virginia

Front desk Receptionist November 2012 - February 2015

Welcomed patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries

Kept patients appointments on schedule by notifying providers nurse of patients arrival; reviewing service delivery compared to schedule

Maintained patients accounts by obtaining, recording, and updating personal and financial information

Made return appointments for patients if needed, and collects co payments owed, post monies, and produces a receipt for patients

Skills

• Allscripts, Invision, Azyxxi, EMR, HCIT, SRS, Centricity, MDI, Podis, Nextech

• Knowledgeable of Medical Terminology

• Skilled in MS Word, Excel, PowerPoint, and Windows software

• Familiarity with ICD 10 coding and procedures

• Accurate and detailed

• Multi line phone proficiency

• Medical billing

• 50WPM Typing speed

• Excellent attention to detail

• Swift learner

References available upon request

Contact this candidate