Customer Service
Resume:
Alexandra Kuhl Bilbrey
Dunkirk, IN. 47336
E-mail: ***********@*****.***
OBJECTIVE: My goal is to obtain employment as a Floater Production.
QUALIFICATIONS
I am very eager to learn and detail oriented. I would contribute to the Institution by my dedication and perseverance.
EDUCATION
Indiana Pharmacist License.
North Carolina Pharmacist License.
2002 Foreign Pharmacy Graduate Equivalency Examination Certificate (FPGEEC), National July Boards of Pharmacy, Park Ridge, Chicago, IL (USA)
1997 Pharmacy Technician, Edison Community College, Ft. Myers, FL (USA).
1991-1995 BS Pharmacy, Catholic University, Brazil.
EMPLOYMENT
2013-2014 Staff Pharmacist, Walmart, Huntington, IN (USA).
Customer care, order entry, drug counseling, maintaining work load statistics, drug inventory etc.
2008-2012 Staff Pharmacist, CVS, Dunkirk, IN (USA).
Customer care, order entry, drug counseling, maintaining work load statistics, drug inventory etc.
2006-2007 Staff Pharmacist, Eckerd, Raleigh, NC. (USA).
Customer care, order entry, drug counseling, maintaining work load statistics, drug inventory etc.
2005-2006 Pharmacy Manager, The Medicine Shoppe, Raleigh, NC. (USA).
Order entry, drug counseling, maintaining work load statistics, drug inventory etc.
2004-2005 Product Information Specialist, GlaxoSmithKline, RTP, NC. (USA).
Provide drug information to Health Care Professionals and consumers.
2003-2004 Pharmacist Consultant, PPDI, Durham, NC. (USA).
Provide drug information to Health Care Professionals and consumers for multiple pharmaceutical companies.
2002-2003 Pharmacist, The Medicine Shoppe, Raleigh, NC. (USA).
Order entry, drug counseling, maintaining work load statistics, drug inventory etc.
2002-2003 Language Instructor, Berlitz, Raleigh, NC. (USA).
Teaching groups and private classes of Spanish, English and Portuguese. Also Spanish teacher at Montessori School in Raleigh, NC.
2002 Clinical Research Monitor, Family Health International, RTP, NC. (USA).
Monitoring clinical trials in international (Latin-American) and national sites, develop Instruction Manual for clinical staff, training study staff, translation of study documents, etc.
2001-2002 Pharmacy Intern, Raleigh Community Hospital, Raleigh. NC. (USA).
Order entry, medication distribution and intravenous admixture manipulation and compounding.
2001 Pharmacy Intern, University of North Carolina Healthcare, Chapel Hill, NC. (USA).
Manipulation of intravenous solutions and medication distribution including chemotherapy, TPN and antibiotics.
2001 Instructor/Interviewer, American Social Health Association, RTP, NC. (USA).
Participation on a Cervical Cancer Prevention Project.
1999-2000 Pharmacy Technician, Southwest Florida Medical Center, Ft. Myers, FL. (USA).
Monitoring satellite drug inventory levels, preparing sterile and non-sterile products, preparing chemotherapy and TPN, compounding etc.
1998-1999 Pharmacy Technician, Health Park Medical Center. Ft Myers, FL. (USA).
Filling medication Carts, medication distribution and manipulation of large and small-volumes for intravenous admixtures.
1997-1998 Volunteer, Health Park Medical Center, Ft Myers, FL. (USA).
Emergency Department and Pharmacy Department.
Filling medication Carts, medication distribution and manipulation of large and small-volumes for intravenous admixtures.
1997-1998 Trainee, South Seas Plantation. Captiva Island, FL. (USA).
Intern from International Association for the Exchange Student for Technical Experience (IAESTE).
1996-1997 Pharmacist, Universidade de Sao Paulo (USP). Brazil.
Pharmacology Department
Identification and quality control of medications, research in analytical and biological tests and bibliography studies for drugs dissertations and compounding.
1996-1997 Pharmacist, Paykerer Drug Store. Sao Paulo, Brazil.
Sole pharmacist in charge, dispense drugs, instruct patients on usage of medications, etc.
1996 Teacher, Universidade Evangelica Boliviana. Santa Cruz, Bolivia.
Laboratory practical classes of Bromatology and Food Technology for Pharmacy and Nutritional courses.
1995 Scientific Initiation Training, Food Technology Institute, Brazil.
Collaborated in a Doctor's thesis of Food Science with the University of Campinas. The laboratory experience was related with: amino acids analysis, minerals, properties of proteins, nutritional evaluation, etc.
1992-1995 Pharmacy Technician, Catholic University Hospital, Brazil.
Assembling drugs and solutions to be used for admixtures, preparing TPN, maintaining work load statistics, drug inventory participation in service education to health care professionals, monitoring and management of patients with chronic diseases, participation in clinical drug investigation.
ACHIEVEMENTS
Speak and write English, Portuguese and Spanish fluently.
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