Project Manager Management

ANUSHKA HARIHARAN, MBA, PMP, CSM

Portland, OR ***29 *.*******@*****.*** 310-***-**** https://www.linkedin.com/in/anushkah/

PROFILE: PROJECT MANAGEMENT

Project Management Professional with over 5 years of experience project coordination and management

Demonstrated ability to manage complex engagements involving multiple stakeholders and cross-functional teams that collaborated as a focused unit.

Deep expertise working in multicultural environment and cross functional team

Core Competencies

Project Management Scope Definition & Management Schedule Management Resource Management Cross-Functional Team Leadership Stakeholder Management Conflict Resolution Change Request Management Issue Management Risk Assessment and Mitigation

Technical Skills

Microsoft Office – Project, Excel, Word, PowerPoint, Outlook; Sharepoint; Blackboard LMS, Cornerstone

PROFESSIONAL EXPERIENCE

T_MOBILE (CONTRACT) BELLEVUE, WASHINGTON SEP 2016 – JUNE 2017

Project Coordinator

Junior Project Manager for the Technology Training week (TTW), an internal technical learning and development initiative at T-Mobile targeting over 10000 employees, tasked with coordinating activities between cross-disciplinary teams distributed across multiple sites within the USA. Responsible for planning, overseeing the logistics and stakeholder management of various in-person as well as virtual training sessions.

Assisted the Project Manager in project schedule, resource and communication management

Prepared risk mitigation plan based on past project experiences

Scheduled and drove virtual meetings with technical leaders, SME, training champions and Instructional Designers to ensure any special requests for respective sessions are being addressed and handled satisfactorily.

Centralized all project related communication through SharePoint, using the framework to plan and track all project related activities

Hosted virtual as well as in class training sessions and oversaw audio-visual enablement and quality for each session

Facilitated interaction between instructor and audience during sessions, conduct in-session polls and performed post session surveys to collect feedback from various stakeholders

Generated, collected and collated survey responses and incorporated feedback to continuously improve future trainings

Major Accomplishment(s):

Successfully coordinated and completed 25 sessions spread across three training weeks

Conducted lessons learned and post-mortem meetings with the team to highlight areas of process improvement

CITY UNIVERSITY OF SEATTLE SEATTLE, WA JUNE 2014 - MAY 2015

Graduate Student Coordinator

Program Coordinator tasked with development and management of various Bachelor and Master Level courses. Responsible also for organizing and coordination of course related seminars with prominent industry professionals as keynote speakers.

Designed course webpages, uploaded assignments, set up grading rubrics for courses using the Blackboard LMS

Analyzed enrollment data for 2015 MBA degree through extensive use of Microsoft Excel to identify key metrics and generated corresponding trend reports using Pivot Tables

Created and managed document sharing sites using SharePoint framework

Performed quality assurance and project execution on different projects

Seamlessly planned and executed University events, planning activities and delegating tasks to applicable staff members

Managed event logistics as well as internal and external communications related to the event

Arranged travel for the event speakers and/or managed reimbursement of travel related expenses

Major Accomplishment(s):

Managed and maintained over 30 course pages serving approximately 1000 students

Conducted 2 seminars successfully within given budget and time constraints

ENACTUS, CITY UNIVERSITY OF SEATTLE SEATTLE, WA AUGUST 2013 - MAY 2015

Project Leader

Vice President of Enactus – City University of Seattle Chapter. Project Lead responsible with leading two key initiatives geared towards serving the blind community in Greater Seattle Area.

Managed the volunteer recruitment and coordination for the Seattle Blind Café event (July 2014)

Led the effort for the promotion of KNFB reader, a mobile app aiming to better the lives of blind people

Collaborated with the development team to understand the various features of the product and identify the USP of the product

Conducted extensive market research and developed effective marketing strategies for the reader

Signed off on the final marketing strategy document and presented it to the various stakeholders

Major Accomplishment(s):

Pitched KNFB reader marketing plan to Washington Senator Cyrus Habib in an effort to promote the app to blind associations through the State Government

Awarded Service Leadership (100 hours of service) and Diamond Service Leadership (1000 hours of service) by Enactus United States in recognition of my efforts and contributions

AURA PAPERS MUMBAI, INDIA OCT 2009 - JUN 2010

PROJECT MANAGER

Project Manager responsible for planning and execution of a new IT system implementation project aimed at reducing operational inefficiency by over 80%. Additionally, responsible for inventory management and client management activities.

Collaborated with cross functional teams to gather business requirements related to ongoing development

Organized and conducted potential client meetings and finalized deals with clients

Managed inventory and ensured client satisfaction by pursuing post sales follow-up activities

Consistently tracked project activities to ensure timely completion of project

Expanded client base by 20% and was also responsible to ensure timely delivery of products

LIONBRIDGE TECHNOLOGIES MUMBAI, INDIA OCT 2005 - JAN 2008

PROJECT COORDINATOR

Gathered business requirements from various teams for the development for Lexmark localization project

Developed the Project Plan and WBS, assisted in tracking and managing of resources and was accountable for timely delivery

Developed and delivered presentations for sponsors and clients and procured linguistic services from vendors all over the world

Coordinated with a team in Dublin to ensure quality of final release

Verified, certified and delivered final approved manuals

EDUCATION

MASTER OF BUSINESS ADMINISTRATION, CHANGE MANAGEMENT (2015)

CITY UNIVERSTIY OF SEATTLE, SEATTLE, WA

MASTER OF INTERNATIONAL BUSINESS (2009)

SWINBURNE INSTITUTE OF TECHNOLOGY, MELBOURNE, AUSTRALIA

BACHELOR OF COMMERCE (2004)

UNIVERSITY OF MUMBAI, MUMBAI, INDIA

WORK AUTHORIZATION

PERMANENT RESIDENT, NO SPONSORSHIP REQUIRED

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