Manager Customer Service

DANIEL SCHOBY

**********@*****.***

SUMMARY

Reliable Department Manager with over 30 years in retail sales. Coaches and encourages staff toward advancement using an enthusiastic and supportive attitude. Hardworking retail management professional versed in all aspects of running a high-end store, including opening and closing procedures, banking, merchandising and recruiting. SKILLS

Inventory management Team player mentality

Sales expertise Active listening

Time management ability Enthusiasm

EXPERIENCE

6/1998 – 1/2011 Produce Manager

Food 4 Less Markets - Los Angeles, CA

Delivered excellent customer service by greeting and assisting each customer. Stocked and restocked inventory when shipments were received. Directed and supervised employees engaged in sales, inventory-taking. 5/1990 – 6/1998 Fleet/Distribution Manager, Co-Warehouse Manager Kaiser Permanente Hospitals - San Diego, CA

Responsible for the movement of Medical supplies, mail, linen an blood from 15 Clinics to an from the Hospital.Addressed customer inquiries and resolved complaints. Determined staff promotions and demotions, and terminated employees when necessary. Completed weekly schedules according to payroll policies.

EDUCATION AND TRAINING

Cerritos College

Coursework in Management

VOLUNTEER EXPERIENCE

• Red Cross

• Habitat for Humanity

• Coachella Valley Preserve

• Find Food Bank

• Animal Samaritan

INTERESTS

• Hiking

• Camping

• Cycling

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