Customer Service Manager

Marion Ferguson

*** *. ******** ******

Clifton Heights, PA 19018

Phone# 484-***-****

Email:m **********@*****.***

Objective

I am actively seeking a secretarial/customer service opportunity in a demanding fast-paced multi-tasking establishment.

Employment

WAWA

Customer Service 2016

● Greeting customers

● Ringing up customers items

● Keeping inventory of cigarettes, candy, etc.

● Making sure cash register is correct

● Cleaning area, coffee area, stocking items as needed, helping out when necessary HOME DEPOT

Cashiet/Customer Service 2016

● Greeting customers

● Ringing up customers items

● Measuring wood when needed

● Keeping register correct

● Cleaning area, help out where needed

HARRAHS

Cash Advance/Customer Service 2016

● Responsible for a lump sum of money

● Advance customers cash from their credit cards

● Make sure at end of shift money was counted for

H&R BLOCK

Receptionist/Customer Service 2015

● Greeting Clients

● Answering phones

● Scheduling appointments to appropriate Tax Professional

● Making payments for services rendered

WENDOVER CORP.

Telemarketing 2009-2010

● Call customers/clients to offer their services

● Input all correct information as given

CATANIA ENGINEERING

Secretary 2008-2009

● Typed correspondence

● Typed reports from inspections

● Typed correct information for bids

● Answered phones

● Assist Office Manager

TOUEY & COMPANY, LLC

Receptionist/Secretary 2007-2008

● Answering phones

● Greeting Clients

● Typed legal documents

● Billling

● Payroll

● Ordered supplies when needed

● Assist Office Manager

● Handled all of incoming and outgoing mail including all UPS pick-ups DOYLE, WHELAN & PRESSMAN, P.C.

Legal Secretary 2006-2007

● Answering phones

● Greeting clients

● Dictation

● Ordering supplies

● Handle all in and outgoing mail

● Typed all correspondence and legal documents

● Answering phones

● Greeting clients

● Typed legal documents

● Billing

● Payroll

● Answering phones

● Greeting clients

● Typed all correspondence and legal documents

● Filing, opened and closed files

● Answering phones

● Greeting clients

● Dictation

● Typed all legal documents and correspondence

● Purchased and distributed office supplies

● Open files for all new clients

References Upon Request

Contact this candidate